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“A great introduction to Phuket”

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Novotel Phuket Kamala Beach
Ranked #6 of 35 Hotels in Kamala
Certificate of Excellence
Reviewed 22 April 2014

I had an excellent experience staying at the Novotel Beach Resort and are already planning to come back. You are extreamly well cared for by the staff and the breakfast service is very impressive. You are also within arms reach of the beach, the pool , or Kamala township which is a 10-15 walk down the beach , where you have a great choice of cafes, bars & traditional shopping. And you feel safe doing this day or night. Night time more exciting as you get to hear the frog orchestra on the side of the road.
Can recommend to all travellers.

Room Tip: Rooms with beach view best choice, also great at night to catch the fireworks being let off from the...
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  • Stayed: April 2014, travelled with family
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Thank chrisarg2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Novotel Kamala ... P, Manager at Novotel Phuket Kamala Beach, responded to this reviewResponded 23 April 2014

Dear Chrisarg2014
Thank you very much for the 5 star review following your recent stay with us, it really is great to hear that your first experience of Phuket has been wonderful and we have left a lasting and positive memory to take home! Thank you for your comments towards the breakfast team, the guys have been working hard to make sure that the start of the day has both great atmosphere and variety for our guests and we welcome your kind words. Fantastic you enjoyed the local area, we are very lucky to have such a nice and quiet location, with the Kamala Village only steps away.
Again, thank you very much for your fantastic review, we are looking forward to having you stay with us again very soon!
Kind regards,
Tim Sargeant
Events & Marketing Manager.

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917 - 923 of 1,507 reviews

Reviewed 21 April 2014

We stayed just over a week at the Novotel and had a wonderful time. The staff were first class, always attentive, very friendly and should be congratulated.

The hotel is located down one end of Kamala Beach and provided us with a great outlook down the beach. It is one of the few spots on the beach that has ocean views.

We stayed on the top floor of the Ocean View Suites (Room 128) and the views were fantastic. We were glad we paid a little extra for the room, rather than the standard rooms as those rooms appear to look over bush land with some visibility of the ocean. Our room itself was well appointed (a sensational bath) with separate lounge room and bed room (king size bed). Also wifi is available in the room.

The restaurant serves excellent food and the upstairs bar provided for great views at sunset. Also the pool deck was great as was the gym.

The other good feature was the free shuttle bus which drops guests into Patong. We used this service a number of times.

On the whole, we thoroughly enjoyed our time and can recommend it to you.

Room Tip: Ask for a room with an ocean view and on the top floor
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  • Stayed: March 2014, travelled as a couple
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Thank AndrewandMichelle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Novotel Kamala ... P, Manager at Novotel Phuket Kamala Beach, responded to this reviewResponded 22 April 2014

Dear AndrewandMichelle
Wow, just fantastic to read your review today! We are so delighted your time with us has been an experience worth remembering. Yes, we agree the view from the Ocean View Suite is great and we are happy to know you made the most of the big bath these rooms feature! Thank you for making use of our daily free shuttle rides to Patong, we have done this to make things a little easier for our guests and great to see you booked the shuttle a number of times.

Again, thank you very much for writing such a great review! We are looking forward to having you stay with us again very soon.

Kind regards,
Tim Sargeant
Events & Marketing Manager.

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Reviewed 20 April 2014

I stayed here in January and am now re booking Thailand for January 2015... Was looking at reviews on TA and felt I had to speak up as this hotel made our holiday....especially breakfast. As a regular Accor user we were excited to stay here as it had just opened and was practically on the beach. The hotel is at the far end of the beach and delightfully quiet with an almost private beach that was never too busy and the sea was steps away from the luxury of a shower and well equipped pool area. The highlight for us was breakfast, we sat out on the terrace each morning with breathtaking views and fantastic service from the waiters with continual tea/coffee. The choice and the quality was outstanding and for me ( Scottish) the provision of HP sauce was the cherry on the cake... We also enjoyed happy hour on the roof terrace bar, stunning views and great memories. I can't wait to return

Room Tip: Sea view if possible
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  • Stayed: January 2014, travelled with friends
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Thank edinburghgillian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Novotel Kamala ... P, Manager at Novotel Phuket Kamala Beach, responded to this reviewResponded 21 April 2014

Dear Edinburghgillian,

Thank you for your review following your stay with us in January! It’s great to see you still have some fond memories from your time with us and that you’re already planning your next trip! We believe the first meal of the day is as important as the night before, and the team really has been working hard to make sure breakfasts are just that, it also wouldn’t be breakfast without HP Sauce!
We are looking forward to January as much as you are and we hope this year fly’s by so that you can be back on our beach soon!

Kind regards,
Tim Sargeant.
Events & Marketing Manager.

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Reviewed 20 April 2014

  • Stayed: April 2014, travelled as a couple
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Review collected in partnership with Accorhotels.com
Thank Ralph M
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Novotel Kamala ... P, Manager at Novotel Phuket Kamala Beach, responded to this reviewResponded 21 April 2014

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Reviewed 19 April 2014

We know the island very well since we travel to Phuket since 15 years.Our choice for Kamala was inspired becaus out of Patong not to far from airport(about 30 min)5 min driving from Surin Beach and the nice beach clubs.As we arrived early around 11am and check inn is normally at 2pm reception did evrything they could to have the room ready and it was ready around 11.30,thanks for that,we had an ocean view suite with an amazing 180 degrees view over Kamal bay and the pool,perfect room outstanding bedding,nice tub,rainschower,espresso machine,very nice.Yes it is a recent hotel and as some bad reviews say it is true that there are some black stains on the wall in a tiny little corner from a tourist who kicked his suitcase in tho it,yes there is some paint that is not perfectly applied but hey don't forget you are in Asia,and for a hotel that is so good that everyone want's to be there,you have to repair in low season!!!
In some reviews I read about staff not able to speak english,this was the first hotel in Thailand(in this category) where every single member of staff from waitress to managers even housekeeping(a little less)are very skilled in language.The pool not big but perfect,towel service perfect,pool food very ok(want cheaper and local 20 meters from hotel on the beach)The breakfast everything ok but,the bread is industrial thai bread and this for a chain from France alittle blaim here and this is personal but I prefer a breakfast with good cold cuts and some cheese maybe increas quality and pricing a little bit.To finisch this is certainly a place where I will return.A last remark had a schrimp soup(Tom Yam Goong)with only 3 goong this is not ok,but the rest is perfection so who cares!!!!!!

Room Tip: If you book a normal room ask not to be facing the road.
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  • Stayed: April 2014, travelled with family
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Thank KhunPhilip
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Novotel Kamala ... P, Manager at Novotel Phuket Kamala Beach, responded to this reviewResponded 21 April 2014

Dear Khun Philip
It’s an absolute pleasure to reply to your review today, just wonderful. From 15 years traveling to Thailand, yes you must have seen some things over your time! We are truly delighted to know that your time with us was very memorable and you enjoyed everything we have to offer here on Kamala Beach. It’s also very pleasing to read the positive comments towards our staff and how check-in was a breeze for you, they have been working very hard on improving the level of English knowledge and they will be just thrilled to hear that you thought their skill in this area was great! Thank you for your comments regarding the cold cuts available at breakfast and the Tom Yum Goong, I have passed this onto our F&B team to look into, thank you for raising this to us.
Again, thank you for writing in we are looking forward to having you stay with us again very soon!
Kind regards,
Tim Sargeant.
Events & Marketing Manager.

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Reviewed 17 April 2014

We went for our honeymoon and booked an ocean view room. We had an excellent surprise at our arrival. They upgraded to a villa. They had nice attention with flowers on our bed when we arrived. The room was great and had a small private swimming pool which is more like a big Jacuzzi
Great view on the beach and the sea. You can hear the waves from your room. There are private 2 deck chaises for sun bath in front of the room.

The hotel is very well located, in front of the sea, you just have to walk 50m. It is probably the best location in Phuket if you are looking to be closed to the sea.

It has been recently renovated so everything is quite new.

You can rent motorcycle from the hotel 400 bath a day. A little bit expensive compared to other but you do not have to move from the hotel. Patong is at 15 kms and there is a free shuttle from the hotel 1 way in the morning 1 return in the afternoon.

The beach is one of the best we tried (we tried Kuta, Surin, Patong). No corals, small waves, sweet sand.

The swimming pool is great and allow you to see the sea.
Breakfast was varied and good. We had a dinner at the hotel and food was not really good and quite expensive. It was the only negative point. But there are much more others possibilities to eat in Kamala, so this is not critical.

The best place to stay in my point of view for lovers and family at Phuket

Room Tip: Ocean view at least if not you are going to loose the marvelous sight of the bay. Villa was fantasti...
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  • Stayed: April 2014, travelled as a couple
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Thank jc_rav0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Novotel Kamala ... P, Manager at Novotel Phuket Kamala Beach, responded to this reviewResponded 18 April 2014

Dear jc_rav0
Thank you for your comments following your recent stay with us. We are absolutely delighted to read your honey moon was wonderful and that all of your expectations were beaten. Sounds like our Jacuzzi Villa was a nice surprise for you, that’s great, isn’t it perfect for the view this room holds from bed and the 2 steps access to Kamala beach! Thank you for your thoughts towards our dinner menu, I will make sure to pass this onto our F&B team to address, but thank you for raising this to us.
Again, thank you very much for your review. We are looking forward to having you stay with us again very soon!
Kind regards,
Tim Sargeant
Events & Marketing Manager.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 April 2014

If you are booking this hotel on the strength that it has an infinity edge pool at a reasonable price then be prepared to be disappointed as the health and safety brigade have put idiot barriers across it. That said the rooms are a good size and well equipped. It has a swim up bar (that finishes service at 1830) and selection of restaurants and is right on the beach for the ocean view rooms. Breakfast isn't quite to the quality expected but the service is attentive. The hotel is across the other side of the bay from the main drag and just round the corner(ish) from Fantasea. The evening food tasted good however I became quite ill by the third day and as I can't put my finger on what caused it I can't blame the hotel. Reception were helpful and friendly. I would stay here again and hope for better luck on the health front!

Room Tip: Ocean view rooms are closer to the pool and beach
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  • Stayed: March 2014, travelled solo
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Thank Lightmeup
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Novotel Kamala ... P, Manager at Novotel Phuket Kamala Beach, responded to this reviewResponded 20 April 2014

Dear Lightmeup

Thank you for taking the time to write into TripAdvisor following your stay here at Novotel Phuket Kamala Beach, always great to get an honest review such as yours.

Great to read you took full advantage of our swim up bar in the pool as well, the view doesn't get much better from the pool. Thank you for your comments regarding the service from the team, they will be thrilled to hear they left a positive memory for you to take home.

Again thank you for writing in, we are delighted to read you will stay again with us and we are looking forward to it as much as you are.
Kind regards
Tim Sargeant
Events & Marketing Manager.

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Additional Information about Novotel Phuket Kamala Beach

Address: 118/16 Moo 3, Kamala, Kathu, Phuket 83150, Thailand
Region: Thailand > Phuket > Kathu > Kamala
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 On the Beach Hotel in Kamala
#6 Luxury Hotel in Kamala
Price Range: £52 - £195 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Phuket Kamala Beach 4*
Number of rooms: 166
Official Description (provided by the hotel):
Travellers to Phuket now have an exciting new choice of accommodation with the opening of Novotel Phuket Kamala Beach Resort, a newly-built beachfront resort located on idyllic Kamala Beach on the island’s western coast. This upper-midscale resort promises a serene retreat for travellers visiting the Pearl of the Andaman Sea. The resort offers the best of both worlds – guests who want to relax can indulge themselves on the quiet, tranquil stretch of white sand beach and enjoy the resort’s full-service facilities, but when there’s an itch to shop or experience Phuket’s renowned attractions, vibrant Patong Beach is just a 10-minute ride away.The 166 guest rooms, suites, and villas have been designed to present guests with spacious, modern and efficient room functionalities, while maintaining the full sense of relaxation and comfort for which the Novotel brand is globally renowned. The resort features contemporary décor inspired by nature with touches of wood throughout, and each guest room boasts views of either the lush gardens or the Andaman Sea. In the rooms, guests can find top-of-the-line amenities and new features such as a connectivity panel for TV media and free Wi-Fi internet access throughout the resort.The resort’s modern F&B outlets respond perfectly to any traveller’s tastes. The resort’s Soul Kitchen is an all-day dining restaurant that combines innovative international and modern Thai cuisine plus Healthy Food menus featuring fresh organic and locally-produced dishes. The restaurant overlooks the beach with a large outdoor veranda, allowing guests to dine while enjoying the cool sea breeze. On the Roof is a rooftop bar with a 180° amazing view of Kamala Bay’s clear turquoise water surrounded by forested hills and a to-die-for sunset view. The Living Room lobby bar offers light snacks and a variety of beverages to welcome guests with a touch of Thai hospitality. At the swim up Lilo Pool Bar, guests can also relax by the pool and enjoy cocktails and refreshments with a stunning view of the beach. For wellness and full relaxation, the resort has an outdoor infinity swimming pool and a wellness centre, In|Balance, which extends its invitation to all guests to exercise in its well-equipped fitness centre or drift off to heaven with spa and massage treatments. The resort’s Kid’s Club can keep children entertained with educational and fun-filled activities while parents take a dip in the sea, exercise, or indulge themselves with a spa treatment.Meeting at Novotel Phuket Kamala BeachTrue to Novotel’s commitment to successful meetings, the hotel's main function room can accommodate up to 250 delegates and is pillar-less with natural light and a separate spacious pre-function area. The main function room can be divided into 4 multi-purpose meeting rooms for small to medium meetings and events. The meeting rooms offering state-of-the-art equipment and facilities with technical support team on standby to ensure the success of all meeting and events. ... more   less 
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