Don't get me wrong it is a beautiful hotel, the rooms are large and the beds are really comfy. Everywhere is spotless and kept at a high standard.
My only complaints would be I felt misled when booking this hotel as is said all deluxe rooms come with a Jacuzzi and the photo is of a balcony jacuzzi. When arriving at the hotel we discovered that it is actually a jacuzzi bath tub in the bathroom.
I did enquire about the outdoor one and was told there are only 2 and they are fully booked.
Other grumbles would be the wifi is rubbish and very infrequent.
The drink prices are unreasonable. In a 7/11 a litre of coke is 57bart at the hotel a can is 100bart (£2)
I would not recommend changing up money at the hotel as the exchange rate is really poor.
Finally the staff are helpful and friendly although it appears they have been trained to do/say thing in a certain way which means there is not much sign of the magical Thai atmosphere you get everywhere else.
Overall a pleasant 2 days at this hotel.
- Official Description (provided by the hotel):
- U Zenmaya Phuket is a 5 star boutique hotel located in Kalim beach, near Patong Beach. Our hotel featuring 50 rooms comprising of superior, deluxe, deluxe pool access, junior suite pool access and suite accommodation. All deluxe, junior suite and suites have a Jacuzzi on the balconies or in the room with stunning views of the ocean.All rooms of our luxury hotel are designed in a Sino-Portugal style influenced by the local heritage of Phuket town. Other facilities include a signature restaurant, rooftop lounge with ocean views, fully equipped gym, outdoor swimming pool, two boardrooms, library and spa with five treatment rooms.U’s unique concept of service including 24 hour room which will allow guests to enjoy their room for 24 hours from arrival as well as breakfast whenever/wherever during their stay, international and local calls at cost, pre-select amenities such as pillow, tea, music and soap that guests can select from our online U Choose programme and more. ... more less
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- Also Known As:
- U Zenmaya Phuket Kamala