Somethings are great about this property other things need attention. Lets start with the great the pool area is amazing one of the best resort pools ever along with a terrific array of restuarants and bars. Also their fine dining Sunset Grill is special, world class food but $800 for a bottle of Krug is stretching friendship. The 'Club' facilities are fabulous happy hour every night
5.30-7.30 and the infinity pool there is spectacular. The hotel has only been open six months and the staff try really hard and you have to be a little forgiving when they don't get it right all the time. The rooms I found to be average for a five star brand. Two bad design faults the beds are set above a platform which in our room 1216 was dangerous as it intruded out to near the balcont doors and is an accident waiting to happen luckily I only triped over it once ( they'll be hearing from my lawyers!). Generally the bathroom is large and functional EXCEPT the bath itself which is really poorly designed. Difficult to climb in and out of and no safety handles very easy to slip with no support this is a lawsuit waiting to happen. In Phuket even the one star hotels have 80 TV channels this property has only 20 which is just not good enough for the rates charged. The property has been built on the side of the hill which means if you need to move from your room to anywhere on the property you need to phone reception for a golf cart to collect you which is not everyones cup of tea. Overall they have work to do to upskill the staff and improve the design of the rooms there is a lot of choices in Phuket at the top end and at this stage the Hyatt Regency just misses
- Official Description (provided by the hotel):
- Hyatt Regency Phuket Resort is nestled on the hillside overlooking Kamala Cove at the southern tip of Kamala Beach. Terraced up the verdant hill, this five-star resort offers unobstructed panoramic views of the Andaman Sea and spectacular sunsets from most of the 201 guestrooms. The Regency Club rooms, perched on the hillside, offer a large balcony, open-concept luxurious room and bathroom, some with private dipping pool, All club guests have access to the Regency Club featuring a large adult infinity pool overlooking the Resort and the Andaman Sea. This luxury resort features Nahm Spa where four private spa suites, will provide Thai specialist massages and herbal and aromatic treatments. ... more less
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- Also Known As:
- Hyatt Regency Phuket Resort Kamala