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GLB60
Southport, United Kingdom

Wonderful resort

Review of Keemala
5.0 of 5 bubblesReviewed 23 Jun 2019
Stayed for three nights and this amazing resort. Quality of accommodation brilliant, lodge had private pool, brilliant bedroom and bathrrom including an outdoor shower. Quality of food was fantastic, breakfast and afternoon tea was great and room service massamam curry outstanding. Staff really helpful with the General Manager, meeting guests for cocktails to receive feedback on the resort.Our personal rep, Golf, was very helpful in making our visit really memorable.
Date of stay: June 2019
Trip type: Travelled as a couple
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Keemala, General Manager at Keemala, responded to this review
Responded 29 Jul 2019
Dear Valued Guest,

I would like to thank you for staying with us and for sharing such a great and special review with a high score in each department following your recent stay with us.

We are pleased to know you had a wonderful stay! It is very rewarding to know that we exceeded your expectations of the accommodation, private pool and the fantastic food.

I can't tell you how much this very personal and heartfelt TripAdvisor review has meant to the entire team here at the Keemala! It is always wonderful when one of our own do something so memorable that the guest remembers their name and recognizes them for such great service.

We will be sure to pass on your comments to them as well the entire Keemala team. In the meantime, please stay connected with us on our Facebook and follow us on Twitter and Instagram and check out our special offers on our Hotels website.

It was a pleasure to have you as our guest, and very nice to meet you. Please feel free to contact me directly for any further stay or assistance.

With kind regards from the entire team,

Enchanting Regards

Jason Villarino
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviewed 18 June 2019 via mobile

I stayed here for two nights and it was the best resort EVER!!! I loved the jungle feeling and the service was extremely great! We even had our own butler ,Peach ! She made us feel very welcome and was very friendly. We really enjoyed everyone there .... also the bartender he's name is Pia aka Bamboo . He makes the best mojitos!

Date of stay: June 2019
Trip type: Travelled as a couple
Thank carolinahG4718TN
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Keemala, General Manager at Keemala, responded to this reviewResponded 19 June 2019


Dear Valued Guest,

Thank you for choosing to stay at Keemala during your visit to Phuket and for the thoughts that you have shared regarding your stay in our resort. Big thank you for the "Wow"!!

Your kind comments to our associates are all greatly appreciated and I am glad that the team were able to display their outstanding customer service during your stay. Khun Peach and Khun Pai are thrilled!

Thank you once again for staying at Keemala.

Enchanting Regards


Jason Allen Villarino

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 June 2019 via mobile

Stayed here for one night as a part of our honeymoon tour in Phuket. Keemala was one of our bucket list places and it was absolutely amazing as we expected. From the entrance until the checkout, all staff members were extremely helpful and pleasant. We stayed in Tree house villa and that was perfect setup for our honeymoon. Spacious bedroom on the top floor and on the down it was the pool & living room space, where we spent most of our time. Food was amazing, breakfast was simply delicious. Everything was so good where we didn’t have anything to complain about. Anyway Hotel didn’t allow drones, which was kind of sad since we badly wanted to take an aerial picture of us in the bunglow :(

Date of stay: May 2019
Trip type: Travelled as a couple
3  Thank RK0728
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Keemala, General Manager at Keemala, responded to this reviewResponded 19 June 2019


Dear Valued Guest,

Many thanks for posting this lovely comments on our TripAdvisor page following your recent stay with us. Congratulations once again on the Honeymoon!

It was such a pleasure to read about your experience and to see how much you enjoyed your time with us. It’s a delight to know that you were satisfied with every aspect of your stay and found the variety of our restaurant and services, the infrastructure of our rooms and the advantages of our location to your liking.

Our staff are the heart of the operation and it is my pleasure to read that they really have taken care of you.

I very much look forward to welcoming you back to Keemala again in the near future.

Enchanting Regards


Jason Allen Villarino

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 June 2019 via mobile

We stayed in a clay pool cottage for 4 nights as required 2 bedrooms as we took our 2 children aged 11 and 7.
The cottage was absolutely stunning as were the rooms .
The pool was very serene and peaceful and the children enjoyed visiting the water buffalo .
Breakfast was superb a lovely selection of fruits , fresh coconut water and pastries.
My only reason for not giving 5 star is for me the staff were helpful and pleasant but no where near as polished as I would have expected from ultimately a very expensive stay .

Date of stay: April 2019
Trip type: Travelled with family
2  Thank PgK80
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Keemala, General Manager at Keemala, responded to this reviewResponded 19 June 2019


Dear Valued Guest,

We thank you immensely for taking the time to share your experience with us and to the other readers and your kinds words are highly appreciated.

It was a real pleasure to read your review and to see how much you enjoyed your stay. We always strive to exceed our guests' expectations and I am delighted to know that we succeeded on this occasion.

Your gracious comments and praises about our resort as a whole have been shared with our associates and they are all very appreciative and looking very much forward to having you back again. We are in process of an extensive training plan for our associates to "polish" them even more, thank you for your constructive feedback.

I would like to use this opportunity to thank you again for the review on TripAdvisor. We hope it won’t be too long before you visit us again! In the meantime, please stay connected with us on Facebook or follow us on Instagram. You can also check out our special offers on our website.

It was a pleasure to have you as our guest!


Enchanting Regards

Jason Allen Villarino

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 June 2019

Stayed two nights at Keemala's Bird's Nest Villa. Keemala is a luxurious boutique hotel with only 20-30 villas on along hill side. Though it does not provide the full facilities of a five star hotel chain and the dinning options are limited, but you can expect great personalised service from your butler and the coziness of a luxury boutique hotel. It is definitely pricey for their villas but they will not disappoint you.

There are four type of villas. As they are spread around hill side the best would be Bird's Nest Villas and Tent Pool Villas those at the highest levels with great view and best privacy.

The room is very nicely designed and decorated with safari feel. The round bed may not be practical but comfortable. The large pool is located in front of the villa. You get to enjoy the bay and forest view while swimming.

Butler service was also great. Our butler, Peach, answered all our requests on restaurant booking (in hotel or outside), mosquito repellent, directions to attractions. She was the buggy driver in the hotel and also prepared bubble bath one night.

Wide range of cuisine selection in the restaurant. The quality and taste are both good. Made to order breakfast was fantastic.

I would recommend this hotel to any couple looking for romantic private time in Phuket.

Room tip: Bird's Nest Villas are the best among all
Date of stay: November 2018
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
3  Thank fniu
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Keemala, General Manager at Keemala, responded to this reviewResponded 6 June 2019

Dear Valued Guest,

Thank you for choosing to stay at Keemala, Phuket, and taking the time to post such an awesome review and for highlighting your experiences. It is our constant endeavor to make our guests feel at home while being away from home.

Located upon a tropical mountainside offering breathtaking views of the forest, we are a preferred choice for honeymoon and leisure travelers around the world and your acknowledgement of the same pleases us.

It is heartening to know that you had a good time here and our specialized services and facilities exceeded your expectations. Your remarkable review has been shared with our associates and they are thrilled and motivated, especially Khun Peach!!

It was a pleasure to have you as our guest!

With enchanting regards from the entire team,


Jason Allen Villarino

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 May 2019

We stayed in Thailand for 3 months with my boyfriend and decided to visit here . The place is absolutely stunning and peaceful, staff members are amazing I would recommend this place for people who wish to relax . Great food and drinks as well 🤩

Date of stay: February 2019
Trip type: Travelled as a couple
Thank StunningDestinations
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Keemala, General Manager at Keemala, responded to this reviewResponded 6 June 2019


Dear Valued Guest,

Thank you very much for staying with us and chose to relax at our award winning resort, and getting some great relaxing time.

On behalf of the entire team, I would like to thank you for providing us with your feedback, and recommendations. We have been working hard in understand our guests' lifestyle and preference!

We’re glad to know that our dedication and passion in providing only the best quality service and features delighted you and helped you create many memorable moments during your stay.

Once more, thank you for your visit. We sincerely hope to have the pleasure of welcoming you back in the near future and we will spare no efforts to try and surpass once again your expectations.

It was a pleasure to have you as our guest!

Enchanting Regards

Jason Allen Villarino

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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