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“Can consider if you need to stay in the area”
Review of Le Grande Bali

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Le Grande Bali
Ranked #2 of 11 Hotels in Pecatu
Singapore, Singapore
Level 3 Contributor
16 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Can consider if you need to stay in the area”
Reviewed 20 July 2014 via mobile

We stayed for one night in mid-July because it was close to a friend's wedding location.

The location of the hotel itself is deep within a resort complex, which means it's far away from the rest of civilization.

If you can, avoid building 4 because it will take you almost 5 minutes to walk there from the hotel lobby.

We didn't have time to explore the compound but it seemed very large.

Room itself was very average. Evidently not new. But the basic amenities were all there. What may be a little irritating is the very audible hum of the air-conditioning. There was a balcony with a sofa that overlooked the pool, but we couldn't use it because that's where the condenser unit was located (and the hum there was even louder than in the room)! Finally, we had to draw the curtains because the rooms directly faced another block and there were no day curtains.

There's no free wifi!

Breakfast was bad. We avoided the cooked food and stuck to fruits and cereals.

Reasonably value for money, based on the price we got.

Stayed July 2014
Helpful?
Thank oei86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LeGrande8481388, Director of Sales at Le Grande Bali, responded to this review, 31 July 2014
Dear Oei86,

First of all, we would like to thank you for your feed back regarding your stay at Le Grande Bali.

We have noticed the hum of the air condition at your room, we deeply sorry and apologize for the inconvenience caused. We will find some way to make the sound not noisy or disturb our future guests.

We are now constantly upgrading and improving the quality of service of Le Grande Bali for our guests.

It is our hope that in the future, you and your family would enjoy and have a different experience at Le Grande Bali.

Thank you and sincerely yours,

Audrey Paulien
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (50)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Melbourne, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 July 2014

Le Grande was the best part of our holiday! We had a room where you could wake up and dive into the pool first thing in the morning! Breakfast was delicious and always left us full to start each day. The quality of the food was 5 star! I could have spent all day eating if there wasn't so many other beautiful places nearby to see. All of the staff were willing to help make the best holiday possible. Staff were very friendly and were a pleasure to be around. Some in particular were extremely helpful and we plan to catchup with them on our next visit to Bali. Rooms were clean and spacious. We have absolutely no complaints. Wiguna, Pande and Budhii thankyou so much!

  • Stayed February 2014, travelled as a couple
    • Value
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Helpful?
1 Thank Caz B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LeGrande8481388, Director of Sales at Le Grande Bali, responded to this review, 10 July 2014
Dear Caz B,

Thank you for sharing your great moments during your stay at Le Grande Bali and we really do appreciate your comment.

We are maintaining and keep improving our quality service for our guests. Once again, thank you for choosing Le Grande Bali and we look forward to welcoming you at Le Grande Bali in your next holiday to Bali.

Best Regards,

Audrey Paulien
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Vancouver, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 19 June 2014

My boyfriend and I decided to stay at Le Grande in Uluwatu because of the nearby surfing. We read the Trip Advisor reviews which made it seem like an "average" hotel. This hotel was anything but average. The staff made our stay, particularly Moly, Boso, and Sari. Boso was our own private surf instructor for the week when he wasn't working at the hotel's restaurant. The hotel is very close to Dreamland Beach and the hotel provides transportation. The hotel is also right beside a beautiful golf course although we never had the chance to play. The hotel grounds were immaculate and the food was particularly good as well as relatively inexpensive. The rooms were beautiful, our room was on the ground floor which gave us direct access to the smaller pool (literally 5 steps outside our door!). The front desk staff were always very helpful and eager to provide excellent service. This hotel was above and beyond any expectation I had of them. During our stay, I visited the spa twice and both times I was extremely impressed with the quality of the service as well as the friendliness of the staff.

If you are looking to stay somewhere busier with more people and partying, this is NOT the hotel for you. The area of Pecatu is much quieter than the hustle and bustle of Kuta. However, getting to Kuta from the hotel is not difficult and takes about 25 min by hotel transportation.

Thanks Le Grande and all the staff for making our stay so enjoyable. We WILL be back!

Room Tip: Ground floor gives you easy access to the pools.
See more room tips
  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Olive13S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LeGrande8481388, Manager at Le Grande Bali, responded to this review, 21 June 2014
Dear Olive,

Thanks for your valuable feedback on the property and our quality service.
We are consistently managing to improve our quality service.
We will be welcome you back once again.

Thank you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level 2 Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 15 June 2014

We had a destination wedding in Bali last year and stayed at Le Grande for three weeks with several friends and family. Without exception, everyone enjoyed their stay there. The children loved the swimming pools while the older people enjoyed the spa. Everyone was very impressed with the friendliness of the staff and the management was very helpful and supportive. The rooms were clean and the food in the restaurant was very good, specially breakfast. The hotel provided transport to and from the beach. We had a very relaxed and enjoyable time at the hotel and would highly recommend it.

Room Tip: Ground floor rooms have direct access to the swimming pools.
See more room tips
  • Stayed July 2013, travelled with family
    • Value
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    • Cleanliness
    • Service
Helpful?
2 Thank SnL0613
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LeGrande8481388, Manager at Le Grande Bali, responded to this review, 21 June 2014
Dear Sharon and Luis,

Thanks for your valuable feedback and sharing your memory about your wedding.
Management is consistently focusing on maintaining quality service to our guest.
We will expect you back again

Thank you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Jakarta, Indonesia
1 review
Reviewed 11 June 2014

Good view (golf view), good facility (especially furniture & luxurious interior) and romantic ambience at night (many stars in sky that you can look for)..
People usually go to pool at night to enjoy warm water..
Very recommended hotel..

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
Thank Andrew_Langelo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LeGrande8481388, Manager at Le Grande Bali, responded to this review, 21 June 2014
Dear Andrew,

Thanks for the feedback regarding the property and our service.
We hope next time you can experience our additional facility: spa, tennis court, and recreation.

Thank you.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Amsterdam, The Netherlands
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 June 2014

I stayed in Le Grande Bali for one week. It was a really relaxing hotel. Really quiet and nice after visiting Kuta. The food is also great and the staff are really friendly. When I am going back to Bali I will stay here again!

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Malou233
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LeGrande8481388, Manager at Le Grande Bali, responded to this review, 5 June 2014
Dear Malou,

Thank you very much for sharing that you were happy during your stay at Le Grande Bali. Yes, Le Grande Bali is suitable for couples (honeymooners) even for families. After the busy traffic in Kuta or long hours of tours. Relaxing at Le Grande Bali is a nice choice. Once again Thank you and looking forward for your next visit to Le Grande Bali.

Best Regards,

Audrey Lantu
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Jakarta, Indonesia
Level 6 Contributor
125 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 22 May 2014

I stayed here for 3 nights, I stayed with my big family for my wedding.
I booked more than 30 rooms and overall I can say the service was good, and they gave me a good condition room.
My family stayed in the Grand suite room (2 bedroom + kitchen and living room) and I stayed in suite room (1 bed + kitchen and living room) and my cousins and others stayed in deluxe room.
The jacuzzi did not work and they tried to fix it for 2-3 hours but still did not work.
And I also held disco party in the swimming pool, and I can say that they were professional and very helpful, started from the preparation and until we all checked out.
The management need to improve their breakfast menu.
Yes, there were some troubles, some unpleasant experience, but I can say overall we had a good time there.
Thanks to Pak Taufik and Pak Gusti (Staf of Pak Taufik) who organized my party very well.

Room Tip: They have a good grand suite room
See more room tips
  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AgungI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LeGrande8481388, Director of Sales at Le Grande Bali, responded to this review, 5 June 2014
Dear Agung,

First of all, thank you for choosing Le Grande Bali as the venue for your Wedding Party. On behalf of Le Grande Bali, we would like to Congratulate you once again.

Really appreciated your good comments and suggestion for improvement at Le Grande Bali.

Thank you once again for staying with us and we look forward to welcoming you again at Le Grande Bali in the future.

Best Regards,

Audrey Lantu
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Le Grande Bali

Property: Le Grande Bali
Address: Block 5 - Pecatu Indah Resort | Jalan Raya Uluwatu, Pecatu 80361, Indonesia
Phone Number:
Region: Indonesia > Bali > Nusa Dua Peninsula > Pecatu
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool
Hotel Style:
#1 Best Value Hotel in Pecatu
#2 Spa Hotel in Pecatu
#2 Luxury Hotel in Pecatu
Price Range (Based on Average Rates): £
Hotel Class:4.5 star — Le Grande Bali 4.5*
Number of rooms: 190
Official Description (provided by the hotel):
Le Grande - Bali, nestled in the heart of the New Kuta Golf Course, within the Pecatu Indah Resort complex is a retreat offering a full spectrum of services that provide everything from tranquility to rejuvenation. This remarkable hotel redefines efficient service with a gracious attitude that ensures a truly unforgettable experience.Pecatu located at the south western coast of Bali is known for the famous Uluwatu temple & the Dreamland beach. Located 15.5 km from Ngurah Rai International Airport. ... more   less 
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Also Known As:
Le Grande Hotel Pecatu
Le Grande Bali Pecatu

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