My wife and I stayed for 4 days and I was really looking forward to finishing off our Bali honeymoon here. It ended up becoming a nightmare and almost ruined the trip. Ive never felt so unwelcome and uncomfortable at a hotel in my life. Much better accommodation and surf lessons can be gotten for half the price and probably without the attitude, confrontation, and bad service at this place.
The Room. We paid 90euro/nt for a basic small room with a toilet shower combo and a fan. 90euro is a small fortune for the area and was much worse than i expected. The bathroom was small and dingy with cobwebs on the ceiling. We got one cheap towel each for the 3 night stay and although they clean the room everyday, they basically just make the bed and refill the soap. 90euro/nt doesnt buy air conditioning? In bali? cmon. Also, what hotel (not hostel) do you pay per person? Charged for double and no discount even though my wife doesnt surf.
I think the problem with this place is that the owners forgot that they have a business with customers and that the hotel is not their living room. I couldnt believe that we payed as much as we did and got treated like unwelcome couch surfers.
The Staff. I was the only surfer in the intermediate advanced group which meant it was just me and the guide and sometimes the owner Andrew. The surf guides, once in the water were all pretty good. Im a decent surfer but got help figuring out the new lineups and most did give up set waves to me. This does not go for the owner Andrew. When he comes along, not only is he generally unfriendly, he competes with you for waves like he doesnt know you. I was pretty shocked. I dont expect all the staff to just give me every wave but he shouldnt be hassling me for waves. This was one of the many times that I was like "what am i paying for?" By the way, i guess because i was the only one in the intermediate group, out of 5 sessions that I surfed with them, the never took a single picture. I asked about it and Andrew said, "we take pictures everyday" i guess just not of my group? Not one single photo, I was really bummed.
The Staff. The actual hotel staff was generally rude. Was totally ignored when I asked politely for a beer from the only worker there. Repeated politely and he looked up from the computer annoyed and pointed to the kitchen and said "ask them". There was nobody where he was pointing. I asked him again, he sighed, checked his phone, and then dramatically walked to the kitchen and handed me a beer without looking at me and sat back down. That was a pretty good example of the attitude there.
Probably the worst thing about staying herel is the constant presence of Andrew's wife Ina, who seems to run the place. She walks around super hyper, barking orders (never politely or phrased as a question) and basically scolding people. Ive been to hostels in Europe with old ladies who run the place similarly but it seemed kinda charming then. Ina was the opposite of charming and she was like poison to the vibe there. She repeatedly told my wife that she had to finish her meal so that she doesnt "waste my food". When we arrived she took us around explaining the huge list of things you cant do or what you have to do, again never nicely, always in a scolding tone. Never once did anyone ask "how is everything?" or "how can we help you?". not even close. Picture this, reading quietly in a hammock next to the pool, silence interrupted by a shrill voice asking "is that bathing suit wet?!!" or "take off your shoes!!!" or "you order now or no breakfast!!!" Goodbye peaceful meditative state.
For the record, this is my first negative review, and we actually had an awesome trip besides this place. Maybe its a better experience for beginner surfers because they are so tired after lessons that they dont notice the place is a ripoff.
My advice, go to a nicer hotel across the street called Lullaby Bungalows and if you are a beginner, get surf lessons from one of the many companies. If you have surfing experience, just get a scooter. Access to all the major breaks is clearly marked and you can get waves on your own.
- Official Description (provided by the hotel):
- Padang Padang Surf Camp offers quality accommodation near some of the best surfing breaks in the world. Surf guiding for advanced surfers and surf lessons for beginners. We cater for all levels of surfers and offer full services including airport transfers, meals, accommodation, surf lessons, board rental. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com and Priceline so you can book your Padang Padang Surf Camp reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Padang Padang Surf Camp Hotel Pecatu
- Padang Surf Camp Pecatu
- Padang Padang Surf Camp Bali/Pecatu