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Marshal Hotel
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Reviews (137)
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16 - 21 of 137 reviews
Reviewed 3 October 2013

Marshal hotel their location very close to the hunlien shopping center , it is really convience shopping if you choosing stay this hotel for your traveling. Their price is not cheap , but it is suitable for family and friends to get there having holidays.

  • Stayed: August 2013, travelled with friends
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1  Thank 羚 燕
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 March 2013

Perhaps we arrived in a bad time for the hotel staff, no smile, no greetings but strange looks on their faces by all front desk staff and bell boys. The hallways on our floor were so dark because all nights were turned off. Our room was quite room and so I lower the air temperature from 26 to 22'C. After dinner, we come back to the room and it was so warm again and then I noticed the temperature level was switched back to 26'C.

The tour guests from China were awful. Loud, rude, spit, smoking, pushing, cutting lines .... They added to our stay even worse and most uncomfortable.

The services at the hotel need much improvement. Location was excellent and that's the only good part.

  • Stayed: March 2013, travelled as a couple
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2  Thank robin8888_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 March 2013 via mobile

Front desk here is awful. Useless and lazy...it's a tour group hotel, so they don't really care about the customers. When we got to our floor, all of the hallway lights were turned off, and we were expected to turn them on ourselves. I've been to youth hostels nicer than this hotel with better customer service.

Rooms are dated, need significant renovations, and a change in bathroom fixtures. If you are over 5'10" tall, your head will hit the ceiling in the bathtub.

Location is central to all the food and shopping in Hualien. There are other hotels in the area, and I wouldn't stay at this hotel again.

Lots of mainland Chinese tourists stay here, which I suspect is one reason this hotel's standards have gone down. Whenever there is a large group of mainlanders around, you can hardly hear yourself think!

This place is creepy, needs major renovations, and requires an incredible overhaul to become a real hotel.

  • Stayed: March 2013
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1  Thank HerbieWHO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 December 2012

Clean, value-priced hotel. Very good, quick service. However, the bathrooms are pretty dated, and there was a sudden 40-minute power outage in the morning. While the property has been refurnished, it hasn't lost its early-80s vibe. My safe wasn't working. If a major chain got a hold of this place, it could actually be something great.

  • Stayed: December 2012, travelled solo
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Thank tulipjones
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 November 2012

Nicely located.

Modernized rooms. (Could tell that it was renovated).
Bathrooms felt older.

Free good wifi.

First room had heavy cigarette smoke smell, but they immediately moved us to room next door which was fine. Though hallway still smelled like cigarettes. (Non smoking hotel).

Breakfast buffet not so good. Coffee bad. Small fruit selection. Salad??

  • Stayed: November 2012
    • Value
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Thank liustephen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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