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CityInn Hotel Plus - Ximending Branch
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Reviews (1,338)
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All reviewsximen stationelite roomwashing machines and dryersthe hotel stafffamily martbirthday cakevisit taipeifamily roomspecial thanksximending shopping areafree coffee teaexcellent locationmemorable staywash your clotheslaundry areabirthday cardtarts
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Reviewed 15 November 2013

we spend 3 days in this nice and charming hotel in taipei.
Very friendly and supportive customerservice from the reception, especially IRIS she helped us in every single way, as we wanted to book SPA for men and they did their best and called several serious SPAs, checked on the map how to get there, etc.

Room Tip: book on higher floor to have more silence
  • Stayed: October 2013, travelled as a couple
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1  Thank Gyula H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ShinoChiu, Hotel Supervisor at CityInn Hotel Plus - Ximending Branch, responded to this reviewResponded 26 November 2013

Dear valued guest:

Thank you for staying with Cityinn Hotel Plus - Ximending Branch and taking time to share your recent staying experience with us. We are pleased to know that you enjoyed your stay with us. It is always delightful to receive compliments from our guests and I have shared your kind words with Iris and all the colleagues. The entire team of Cityinn Hotel Plus - Ximending Branch sincerely appreciates your encouragements and feedback so that we may serve our guests better in the future. We look forward to more of your valuable comments and visits in the near future.

Sincerely yours,

Shino Chiu
Hotel Supervisor
Cityinn Hotel Plus - Ximending Branch

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 November 2013

Been staying there for a week with my family. Very nice and neat room, and i would like to thanks the staff for helping me to solve my problems even its not related with the hotel. Their smiles, attitudes and service are top notch!

  • Stayed: October 2013
    • Value
    • Location
    • Rooms
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    • Service
Thank Cash6893
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ShinoChiu, Hotel Supervisor at CityInn Hotel Plus - Ximending Branch, responded to this reviewResponded 26 November 2013

Dear valued guest:

Thank you for staying at Cityinn Hotel Plus - Ximending Branch and taking your precious time to share your comments with us. I am pleased to know that you were satisfied our service and accommodation of our Hotel. It is always delightful to receive compliments from our guests and we will do our very best to continue deserving such high praise.
The entire team and I sincerely appreciate your encouragements and feedback so that we may serve our guests better in the future. We look forward to welcoming you back at Cityinn Hotel Plus - Ximending Branch very soon.

Sincerely yours,

Shino Chiu
Hotel Supervisor
Cityinn Hotel Plus - Ximending Branch

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 November 2013

I rarely do reviews for hotels that I have stayed in but I thought City Inn XMD deserved some compliments.

Stayed for 3 nights. Room was very nicely decorated with a sofa at the corner for chill-out. Very cosy feel, making it feel like home. Room was windowless but did not make one feel claustrophobic.

There were always sufficient toiletries from toothbrush, toothpaste to cotton buds and even shavers. You can consider not bringing toiletries if u do not want to.

Lounge at the basement was spacious and good for chilling out. We bought street food and just feasted there. Felt like a big living room.

Staff were very helpful & friendly. Always going the extra mile when asked for help. We asked for directions to a particular cafe and they gave us not just directions (like train to the nearest station) but actually provided us with directions to get there by the fastest way! Special shoutout to Kelly for that! Shino was also very friendly & approachable.

The entire stay felt like home!

  • Stayed: November 2013
    • Value
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Thank jayne1011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ShinoChiu, Hotel Supervisor at CityInn Hotel Plus - Ximending Branch, responded to this reviewResponded 26 November 2013

Dear valued guest:

Thank you for staying at Cityinn Hotel Plus - Ximending Branch and taking your precious time to share your comments with us. I am pleased to know that you were satisfied our service and location of our Hotel. Thanks for mention about Kelly and I in your generous review, it is our pleasure to provide service for you. I have shared your kind words with all the associates. (especially Kelly)
The entire team and I sincerely appreciate your encouragements and feedback so that we may serve our guests better in the future. I am looking forward to welcoming you back at Cityinn Hotel Plus - Ximending Branch very soon. :)

Best regards,

Shino Chiu
Hotel Supervisor
Cityinn Hotel Plus - Ximending Branch

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 November 2013 via mobile

We checked in in 5th Nov 13 to celebrate our 3rd Wedding Ani. We reached the hotel at 2pm. The hotel staff greeted us in a very warming and friendly manner and asked if we had our lunch yet. They even gv us a Ximending map and highlighted where we can go for good food.

The room is small but everything that you might need, can be found in the room. (Eg: Razor, comb, tooth brush, tibits, shower foam and even condom). They hv in house movies channel and cable tv. If you need to wash your clothings, you can head basement for usage of washing machine and dryer. Free Wifi is provided in this hotel too.

All the staff including cleaning ladies are so polite.

The hotel is juz 5mins walk to the XMD Mrt and 10mins walk to XMD.

Just that the cleaning lady forgot to give us clean towels on our last night but not a big issue as it was given to immediately after we reflected to the front desk who was apologetic.

Last night of our stay, the hotel staff also took the effort to send us a blt of champagne to help us celebrate our wedding anniversary.

We wiuld like to thanks Iris, Kelly , Steven and the rest for making our stay comfortable and a memorable one.

(*Our suggestion: Maybe can add massage chairs (those you need to insert cash) at the basement for guests to enjoy)

  • Stayed: November 2013
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Thank Fion G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ShinoChiu, Hotel Supervisor at CityInn Hotel Plus - Ximending Branch, responded to this reviewResponded 26 November 2013

Dear valued guest:

Thank you for taking the time to write a review of our hotel, and for your generous and kind compliments. We are delighted to know that you enjoyed your stay with us. Your kind comments regarding our service and room facilities have been noted and shared with our associates. We will do our very best to continue deserving such high praise.

Thank you very much for the creative suggestion about the massage chairs, we will report this idea to the head office which is in charge of hotel facilities improvement.

Please accept my sincere apologies for the fault, we will improve the quality of cleanliness.

Once again, thanks for choosing Cityinn Hotel Plus - Ximending Branch. We look forward to welcoming you back at our hotel very soon.

Sincerely yours,

Shino Chiu
Hotel Supervisor
Cityinn Hotel Plus - Ximending Branch

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 November 2013

Totally enjoyed the stay here. First impression was already great as we were greeted by the most welcoming hotel staffs. As our flight touched down much earlier than the check-in time, the staff invited us to rest at the lounge at their basement. The lounge was beautifully decorated, with sofa and cable tv, desktop as well as free beverages for us to enjoy. The hotel even provide free local pastries at the pantry area for people to enjoy during tea break, and popcorn at night to eat while watching the free movies offered in the room's tv. The room is very very clean and smell nice. Every basic necessities are provided, which includes razor, facial cleanser, cotton bud, and even sanitary pad. Our room comes with a bath tub, on day 3, the hotel even surprised us with lavender bathing oil for us to put into the bathtub water. Other than being able to hear my neighbour's talking at night, I'm totally satisfied with this hotel.

  • Stayed: November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Vinsh1801
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ShinoChiu, Hotel Supervisor at CityInn Hotel Plus - Ximending Branch, responded to this reviewResponded 26 November 2013

Dear guest:

Thank you for staying at CityInn Hotel Plus - Ximending Branch and taking your precious time to share your comments with us. I am pleased to know that you enjoyed your stay with us. We are glad to know you were satisfied with our facilities and service. It is always delightful to receive compliments from our guests.

The entire team and I sincerely appreciate your encouragements and feedback so that we may serve our guests better in the future. We look forward to welcoming you back at CityInn Hotel Plus - Ximending Branch very soon.

Sincerely yours,

Shino Chiu
Hotel Supervisor
Cityinn Hotel Plus - Ximending Branch

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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