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Villa Zolitude Resort and Spa
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Reviews (669)
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Reviewed 6 April 2014

Myself and my partner visited this resort at the end of feb 2014 and our only disappointment was that we didn't stay longer!
I recommend this resort without a doubt and we will most definitely visit again.
From the moment we pulled up to the entrance we knew this place was special. We could not fault our accommodation, the resort itself, the food, the service and surroundings.
If you want perfection then this is the place to go. Our room was amazing! It was large and spacious, with everything you need from a comfy bed, massive bath and mini bar included and topped up daily. The beautiful views were the perfect setting for such a lovely resort and to top it off a private pool that was perfection.
We ordered room service for lunch which was delicious and we dined in the main restaurant and had the set meal for two which was by far one of the nicest meals I have ever had!
As it was my other half's birthday the day we arrived, our bed was decorated with flowers saying happy birthday and had a cake and candles delivered that afternoon too which we thought was a beautiful touch.
We did venture to the main pool on the resort in the afternoons and again perfection is all I can say. Peaceful, beautiful and relaxing. There was us and another couple there and we barely saw anyone else during our stay, which is perfect for us as we love our own space. Ordering drinks by the pool was simple too and fresh towels were plentiful.
This resort is worth every penny!
We did head into phuket one evening and enjoyed the experience, but that was enough for us. Definitely worth the look though and not too far or expensive for the taxi.
Can't wait to visit again but for a little longer next time.
Do not hesitate and book now.

Stayed: February 2014, travelled as a couple
Thank Ayse D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
villazolitude, Manager at Villa Zolitude Resort and Spa, responded to this reviewResponded 11 April 2014

Dear Ayse D,
Warmest greetings from Villa Zolitude, Phuket!
We would like to express our sincere thanks to you for choosing Villa Zolitude as your preferred choice of accommodation, and in taking precious time to share with us and others your generous compliments. It is our privilege to be of service to both of you.
We are delighted to receive your generous compliments and are glad you had enjoyed your stay with us at Villa Zolitude. Especially, it is very pleased to hear that our colleagues had made your stay worthwhile and enjoyable. It leaves us so proud of our people, our greatest asset, knowing that we had made your stay a successful one. Please accept our appreciation for your raving comments also the time you took to share this detailed experience and that you will definitely be coming back to us on your next visit!
Last but not least, on behalf of my entire team, I thank you again for choosing to stay with us at Villa Zolitude. We look forward to you having another perfect stay with us soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 April 2014

Another lovely holiday at Zolitude
' Welcome Home ' in purple orchids on the front door of villa, just one of the welcoming touches received as returning guests. Everyone is pleased to see you back again.
The food like the staff is excellent as always, & going off menu is no problem the chiefs like the challenge also.
This was our 4th holiday it was as good as previous visits. The only difference this visit was the notable decline in some of the woodwork around the resort, mainly the pool area needs attention. There is also a greater need for more sun beds & shades nearer to pool areas.
The beautifully cared for gardens are as good as ever . In fact the staff are the jewel in Zolitudes crown. Thank you Bus & all our friends at Zolitude . X

Stayed: March 2014, travelled with friends
Thank babsandles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
villazolitude, Manager at Villa Zolitude Resort and Spa, responded to this reviewResponded 8 April 2014

Dear babsandles,
Warmest greetings from Villa Zolitude, Phuket!
We would like to express our gratitude to you for still choosing Villa Zolitude as your preferred venue of accommodation. Thank you for the detailed, positive review and constructive feedback, and thank you again for coming back to stay with us over the years!
It is very a pleasure to hear that the team could make you feel at home again.It is very happy to read that it is the service that still made your overall experience special.
At the same time, we note your feedback on the our main pool conditions for incorporating into future refurbishment and maintenance plans. Please accept our appreciation for bringing this matter to our attention.
Once again, our sincere thanks for taking the time in always letting us know your thoughts. We hope this would not stop you from returning to stay with us. We look forward to the pleasure of welcoming you back to Villa Zolitude in the 2015.

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Reviewed 3 April 2014

This Villa is all about relaxing, does not have a lot of activities and not easy access to anything as on a hill. Ideal if you want to be away from everything and just enjoy your own private villa with a pool and relax. Staff is very friendly and Spa is decent. Nothing to complain about if you want to be away from everything and just relax, lot to complain about if you want activities and easy access to the city.

We went to a restaurant near by where they offer pick up and drop off service, worth a visit as very good view and decent food.

They do not do breakfast in the room but for a special occasion they accommodated and gave us breakfast from the buffet and just charged a minimal service fee, remember this was a one off and not common.

Hotel pool is not the greatest and think the villa with your own pool is a must.

If this is what you looking for then it is surely recommended.

Room Tip: Definitely villa with your own pool.
  • Stayed: March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Thadanim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
villazolitude, Manager at Villa Zolitude Resort and Spa, responded to this reviewResponded 7 April 2014

Dear Thadanim,
Warmest greetings from Villa Zolitude, Phuket!
We would to express sincere thanks for choosing Villa Zolitude as your venue of accommodation and in letting us and others know how your recent stay was. it was a pleasure to have been of service to you. It is very pleased to hear that our colleagues had made your stay worthwhile and enjoyable.
Thank you again for taking precious time in letting us know your thoughts. We look forward to the pleasure of welcoming you back to Villa Zolitude in the very near future.

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Reviewed 20 March 2014 via mobile

I read all reviews here and went with no expectations and so will try to be objective while providing sime tips for guests:

1. Villa is secluded and on a hill therefore you are close to nature and its sounds. Flora and Fauna ate a big part of this hotel if you do not fancy bugs ( no one does ) frogs and cicadas do not come here.

2. Due to seclusion the nearest 7-11 / convenience store is a 300 baht taxi ride away and therefore its 600 2 way. Tip: Ask ur driver to make a pit stop on the way to a minimart ( they are everywhere ) Mini bar in Villa only has 2 beers / soft drinks / cup noodles there is nothing else which is really a rip off considering one night costs a min of SGD500. They didi give my son a birthday cake though which I thought was a nice touch. Mini Bar is replenished daily.

3. Staff are nice and friendly. They try their best to engage you and can help you book tours. You just need to be firm and clear with them be specific to aviod miscomminication. English is not their first language but there is nothing a smile will not solve.

3. Hotel activities are limited to swimming ( private pool ), Spa and dvd rentals. But kids are usually satisfied if you give them a pool. Hotel TV channel limited do yourself a favour and borrow the dvds.

4. Breakfast is good with wide variety and the menu varies eaxh day this ensures you do not get bored with the standard breakfast fare. I particularly enjoyed the thai styled soups (home cooked). Restaurant in general serves good western food but for Thai cuisine you would be off going off site to elsewhere.

5. Villa is clean but it needs refurbishing. Floor boards around the pool are starting show in age but you need to see it close up to notice. Villa lights are dim not very good with people with poor night vision. Villa is not kid friendly, If your kids are below 8 you need to be careful cos of the outdoor staircase. Pool is 1.2 m deep so do not leave your kids unattended in the pool if they cannot swim. Good view from the Villa with exceptional sunrises to be enjoyed. Spa is good and wirh promos like 40% discount its worthwile to try at least once.

In a nutshell I had a decent holiday but would not come again as I was looking for more of a family orientated holiday with lots of activities rather than some zolitude.

Stayed: March 2014
4  Thank claire294265
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
villazolitude, Manager at Villa Zolitude Resort and Spa, responded to this reviewResponded 6 April 2014

Dear claire294265,
Warmest greetings from Villa Zolitude, Phuket!
We would like to thank you for choosing Villa Zolitude as your preferred venue of accommodation. It is our privilege to be of service to you.
Thank you again for taking precious time in letting us know how your stay went, and for the suggestions which you have made. We are delighted that you have had an enjoyable stay with us and are privileged to receive your precious feedback. It is very pleased to hear that our colleagues had made your stay enjoyable.
We would like to assure you that the hotel is continuously refurbishing our guest villa as well as furnishings to deliver the best lifestyle experience possible. However, please accept our sincere thanks for bringing these matters to our attention. Your feedback are definitely noted and we will certainly look into it to further improve on our products.
The rest of your comments had been shared to our Management. Thank you again for taking your time to share your reviews on Tripafvisor. We hope that this will not deter you from letting us host your stay again. We hope to have the pleasure of welcoming you again.

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Reviewed 18 March 2014

My husband and I recently stayed at the Villa Zolitude for 3 nights and it was absolutely amazing! We were greeted with smiles and welcomes from our driver at the airport, and from everyone else throughout our entire stay. The customer service was impeccable and it made my husband and I feel like royalty! Our room was beautiful, immaculate, comfortable and private...everything that we had hoped it would be. I also was fortunate enough to get a Thai massage at the spa....it was simply amazing (thanks, Peach!). We ate at the restaurant every morning for breakfast, and also for a few dinners. The food was very good and the service here was great as well. Thank you so much to everyone who made our stay so wonderful! If we ever get back to Phuket, we plan to stay with you again!

  • Stayed: March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Kimberly H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
villazolitude, Manager at Villa Zolitude Resort and Spa, responded to this reviewResponded 27 March 2014

Dear Kimberly H,
We would like to thank you for choosing to reside with us and for taking precious time in letting us and others know how your wonderful stay went. It is our privilege to be of service to both of you.
We are thrilled that you had enjoyed the fantastic villa and our service during your stay with us at Villa Zolitude. It is very pleased to hear that our colleagues had made your stay worthwhile and enjoyable.. It leaves us so proud of our people knowing that we had made your stay successful. We are glad for your compliments on the hotel’s service, room conditions, breakfast quality and the convenience of the villa etc. Your compliments are great encouragement to the team, especially those relating to service delivery.
Thank you again for your reviews on Tripadvisor. It is very pleased to hear that both of you will definitely be planing to stay with us on your next visit Phuket. It leaves us now to look forward to welcoming you back to Villa Zolitude, many more times in the not too distant future.

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