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Megan H

Couldn’t fault anything about this hotel and their staff. Amazing

5.0 of 5 bubblesReviewed 1 Jul 2019
Me and my boyfriend stayed at Ao Chalong Villa and spa for just over a week and had a perfect time. All facilities are spotless and staff are lovely, especially Steve who was amazing in helping us get to know the area and helped with any concerns we had. Location is beautiful and if we are ever in Phuket again we will be sure to stay again :)
Date of stay: June 2019
Trip type: Travelled as a couple
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Aochalongvillaandspa, ผู้จัดการฝ่ายประชาสัมพันธ์ at Ao Chalong Villa & Spa, responded to this review
Responded 16 Jul 2019
Dear Guest,

Greeting from Aochalong Villa Resort & Spa!

I would like to say on behalf of management and staff thanks for taking the time to write a good review of your during stay with us.

I'm delighted you enjoyed your stay and appreciated the kind words re our service team. thank you again and all of us look forward to welcoming you back soon.

Warm Regards,
Aochalong Villa Resort & Spa Team
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (397)
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Reviewed 26 June 2019

Absolutely wonderful property. 2 swimming pools, 1 facing the harbour and see and the second one much larger and with plenty of shade if it's too sunny. Big lovely villa with a huge comfortable bed and a nice sitting room with fridge and kettle. There is a tuk-tuk available to the main road at request and it is very accessible to everywhere by scooter. They also have a shuttle service to Kata beach 3 afternoons a week.
The property is right on the seafront with steps down to the water but further on out there are boats and there is not much beach. The pool has plenty of sunloungers and umbrellas, some around it and some on the deck facing the sea.

Staff were very helpful, all requests were met, food at the restaurant was great and Steve the manager made our trip really easy. Very helpful and generous with his time. Looking forward to staying here again.

Room tip: Villas 106 and 107 face the harbour and sea
Date of stay: June 2019
  • Trip type: Travelled with friends
    • Value
    • Cleanliness
    • Service
3  Thank f1star
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Aochalongvillaandspa, ผู้จัดการฝ่ายประชาสัมพันธ์ at Ao Chalong Villa & Spa, responded to this reviewResponded 1 July 2019

Dear Guest,

Greeting from Aochalong Villa Resort & Spa!

I would like to say on behalf of management and staff thanks for taking the time to write a good review of your during stay with us.

I'm delighted you enjoyed your stay and appreciated the kind words re our service team. thank you again and all of us look forward to welcoming you back soon.


Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC
Reviewed 5 June 2019

The bedroom was very large in size with a very comfortable bed. The room was very clean and provided us with everything we needed.

When we went, one of the swimming pools was during refurbishment, which we were not informed of before arriving there, however we have enjoyed the hotel very much.

Date of stay: July 2018
2  Thank AncaaaD
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Aochalongvillaandspa, Guest Relations Manager at Ao Chalong Villa & Spa, responded to this reviewResponded 5 June 2019

Dear Guest,

Greeting from Aochalong Villa Resort & Spa!

I would like to say on behalf of management and staff thanks for taking the time to write a good review of your during stay with us.

I'm delighted you enjoyed your stay and appreciated the kind words re our service team. thank you again and all of us look forward to welcoming you back soon.

Warm Regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC
Reviewed 12 May 2019 via mobile

Outstanding resort, great staff, great food, great pools and views. However unfortunately this hotel is full of a new tourist called the Chinese tourist... In all my travels I have never experienced the level of rudeness, disrespect, basic manners and deafness as I have with these guests. Some incidents witnessed included taking food from breakfast buffets with their hands then putting them back bread cut fruit, hot dogs it was unreal. Also constant shouting at one another, screaming down the phone on face time and playing music on their phones at meal times. Kids swimming naked in pool, men spitting and kids pissing in bins, it really is an experience I'd rather forget. I'll only come back to this hotel if they have guests that behave like humans... Until that changes I won't be returning which is a shame as the staff, hotel, views are incredible.

Date of stay: May 2019
Trip type: Travelled with family
4  Thank Fleurieuexpert
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Aochalongvillaandspa, Guest Relations Manager at Ao Chalong Villa & Spa, responded to this reviewResponded 16 May 2019

Dear Guest,

Greeting from Aochalong Villa Resort & Spa!

Thank you for choosing the Aochalong Villa Resort & Spa to stayed with us.
I would like to say on behalf of management and staff thanks for taking your time to write such a good review.
for Service team and staff. I apologize for any inconvenience cause to you.

Have a wonderful day.

Best regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC
Reviewed 1 May 2019 via mobile

This property has a stunning outlook and facilities but what stood out the most for us was the staff! Everyone was extremely helpful, they gave us tips and advice and provided anything we needed. Great place and people!

Date of stay: May 2019
Trip type: Travelled as a couple
1  Thank Jacqui S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Aochalongvillaandspa, Guest Relations Manager at Ao Chalong Villa & Spa, responded to this reviewResponded 3 May 2019

Dear Guest,

Hi from all the team here and thank you for taking the time to write such a nice review.

We were so happy to read how much you enjoyed your holiday with us and its especially nice to learn that you enjoyed the service experience with our amazing team.

All of us look forward to welcoming you back one day and again, thanks for sharing your experience.

Best regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC
Reviewed 26 April 2019

The poolside villa and pools are amazing. We enjoyd our vacation there. Super nice place, nice and quiet (we stayd there in march). Everything was clean and tide.
The staff was very helpful with everything. Manager Steve was amazing and made it an extra convenient and pleasant vacation for us.

Date of stay: March 2019
  • Trip type: Travelled with family
    • Value
    • Sleep Quality
    • Service
1  Thank Janek V
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Aochalongvillaandspa, Guest Relations Manager at Ao Chalong Villa & Spa, responded to this reviewResponded 27 April 2019

Dear Janek,

Hi from all the team here and thank you for taking the time to write a lovely review.

We were so happy to read how much you enjoyed your holiday with us and its especially nice to learn that you enjoyed the service experience with our amazing team.

We are also lucky to have such an amazing site and I share with you the view that it is one of the most special places on Earth :)

All of us look forward to welcoming you back one day and again for your aniniversary,
thanks for sharing your experience.

Best regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC
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