We Changed our rooms 3 times also. The first room they put us in smells sooo bad. There was a big dark spot on the ceiling which I think caused by water damage from the room above us. I'm sure the bathroom or sink was leaking up there. So we asked them to move us to another room, the second room doesn't smell bad but the noise of the rats running around from above the ceiling drove us crazy! We can't sleep, or if you're asleep the noise will just wake you up. We can't take it anymore so we asked to be moved again to another room. Again the room has bad smell, no rats running around up on the ceiling but the problem was the sink was leaking and its flooded when you turn it on.I asked the receptionist to have somebody fix it because I don't want to move to another room. They did send someone to fix it but we decided to find another hotel after that. We got out of there that day. Maybe it's different now.
- Official Description (provided by the hotel):
- Whether it's business or leisure that takes you to Ozamiz, the Royal Garden Hotel nestled in the heart of Ozamiz City is the hotel for you as it is only steps away from shopping malls, restaurants, movie houses , banks, supermarkets and everything else in between. The biggest and the finest hotel in the city, Royal Garden Hotel combines deluxe facilities with excellent service from its efficient and dedicated staff for a brilliant experience that has guests returning again and again. (ALL NEWLY RENOVATED ROOMS) ... more less
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