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Mottram Hall
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Reviews (1,746)
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75
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794
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1,476 - 1,481 of 1,746 reviews
Reviewed 13 February 2014

My company recently held a meeting at Mottram Hall and the participants were very impressed with the service they provided and also the attentiveness of the staff. Accommodation and all facilities superb. Big thanks to Carolyn Moston in Conference & Events for all her help and patience in helping me to coordinate the two day meeting.

Stayed: February 2014, travelled on business
Thank lesley b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MottramHall, Managing Director at Mottram Hall, responded to this reviewResponded 14 February 2014

Dear lesley b,

Thank you for taking the time to post your comments on Tripadvisor. I am pleased that Mottram Hall proved to be an ideal location for your meeting and the Conference and Events team ensured the organisation and running of this was successful.

We hope that you would continue to use Mottram Hall as a conference facility.

Kind Regards,

James Stewart

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 February 2014 via mobile

My boyfriend and I stayed here for one night in January and thoroughly enjoyed our experience here.

From the driveway, down to the decor inside were stunning.
We loved the bar area, with it's plush sofas and chairs, and the cleanliness was excellent. The bar manager was very attentive and made the best strawberry daiquiris I've ever had!

We also used the spa facilities which were nice, the outdoor tub was out of use whilst we stayed which was a shame, but we still enjoyed the pool, jacuzzi and outdoor thermospace.
We had a massage on our first day and another on our second, in a double treatment room. These were great, the therapists Jen, Faye & Hayley are brilliant. (there was another therapist but my partner cannot remember her name, he doesn't think she said)
I loved the decor in the spa, with the candles and the lanterns scattered around.

We ate in the Carrington grill in the evening, the food was gorgeous and the service was excellent.

We would definitely recommend Mottram Hall and would return again in future.

Stayed: January 2014, travelled as a couple
Thank missbrowneyes193
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MottramHall, Managing Director at Mottram Hall, responded to this reviewResponded 13 February 2014

Dear Prettybrowneyes91,

Thank you for taking the time to post your feedback on Tripadvisor. It is lovely to hear that your stay at Mottram Hall was so enjoyable, especially the spa staff who ensured that you were relaxed. Thank you for these comments, it is always so good to hear that they provided such wonderful service.

We hope that you choose to return to Mottram Hall in the near future.

Kind Regards,

James Stewart

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 February 2014

I treated the ladies to a spa day with 3 course dinner which turned out to be a superb day. Staff at the spa were very good, facilities excellent with the ladies loving the pool area. The treatments went down very well, the staff were polite and very knowledgable about what they were doing. The food in the restaurant was very well cooked, every dish was tasty and the ladies absolutely loved the day.

Stayed: February 2014, travelled with friends
Thank SUNLOUNGER123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MottramHall, Managing Director at Mottram Hall, responded to this reviewResponded 12 February 2014

Dear SUNLOUNGER123,

Thank you for your feedback in regard to your spa day at Mottram Hall. It is always wonderful to hear praise about the staff and I am pleased that the therapists were able to make your experience relaxing.

We hope that you would choose Mottram Hall again to return to.

Kind Regards,

James Stewart

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 February 2014

Held a 100 person event here recently and from top to bottom the staff were superb. A few issues arose, they always will but Mark, our event manager was solid gold - so were all the staff there. Cannot recommend more highly - just brilliant. We spent £20,000 - great value!

  • Stayed: February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Nick P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MottramHall, Managing Director at Mottram Hall, responded to this reviewResponded 12 February 2014

Dear Nick P,

Thank you for taking the time to post your comments on Tripadvisor. I am so pleased that your event was a success and the Conference and Banqueting team were on hand to ensure that everyone enjoyed their Mottram experience.

We hope to welcome you back to Mottram Hall in the near future.

Kind Regards,

James Stewart

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 February 2014

My sister and I had spa treatments and stayed at Mottram Hall. We had a lovely time which was made more special by the wonderful staff. From the moment we arrived they were all fantastic, extremely professional yet friendly and welcoming. We had a nice meal in the Carrington Grill and breakfast was very good too. A great time was slightly marred when we checked out and our £160 bill was £330!! A computer error? The receptionist were extremely professional however it did take a little while to sort it all out and it was all rather embarrassing. We felt like we were questioning the cost rather highlighting an error. The reception staff got it all sorted in the end. We have to mention Anna, what a star, she spent time talking to us and walked us through to the restaurant for dinner.The staff at this hotel, including Anna, are fabulous, one of their key strengths. We would definitely recommend this hotel.

  • Stayed: February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank lCumbrialor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MottramHall, Managing Dircetor at Mottram Hall, responded to this reviewResponded 10 February 2014

Dear lCumbrialor,

Thank you for posting your comments in regard to your recent break at Mottram Hall. I am pleased that team were friendly and professional to you throughout you stay. I am sorry that there was confusion over your bill at check out. I understand that the restaurant tills were proving temperamental but an engineer has been out to rectify the issue.

We hope to welcome you back to Mottram Hall in the near future.

Kind Regards,

James Stewart

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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