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“Nice place”
Review of Mandara Resort

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Mandara Resort
Ranked #5 of 11 Hotels in Mirissa
Reviewed 23 February 2014

We had a lovely weekend at mandara mirissa. The rooms we got were spacious and lovely. The view from the room was amazing.

However the food could improve and the hotel could get more staff to improve the efficiency of the service. The existing staff were wonderful, specially the F & B manager who was so alert and attentive to all the guests.
Overall it was a nice stay.

Stayed: January 2014, travelled with family
Thank AN28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mandara r, Director of Sales at Mandara Resort, responded to this reviewResponded 4 March 2014

Dear Valued Guest,

Thank you very much for selecting Mandara Resort for your vacation. It is inspiring to hear that our existing staff was wonderful. Your valuable comments are welcome indeed as it would no doubt assist us in providing an improvised service to all potential guests.

Look forward to your return in the future.

Thank you.

Ruklanthi Jayatissa
Sales & Marketing Manager
Mandara Hotels

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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222 - 228 of 407 reviews

Reviewed 22 February 2014

Nice place to relax. Friendly staff. Walk to the beach at the sun rise. amazing feeling. Water was bit chlorinated. That's the Only issue we had. So that I had to buy separate water bottle when we are dinning. That was not nice. But This is a good place to be.

Room Tip: room with a nice see view. No:98
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  • Stayed: February 2014, travelled as a couple
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Thank harsha_kumara
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mandara r, Director of Sales at Mandara Resort, responded to this reviewResponded 4 March 2014

Dear Valued Guest,

On behalf of Mandara Hotels I thank you very much for selecting Mandara Resort for your vacation and look forward for your continuous patronage.

Thank you.

Ruklanthi Jayatissa
Sales & Marketing Manager
Mandara Hotels

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 February 2014

1.Most Sri Lanka hotels are overpriced.This is no exception.
2.The room(508) we had was large but tacky.The blinds were falling apart;the zircon noisy as the "low was high,and high absurd"!
3.No wifi in the room and poor wifi in reception area.
4.The food was very average for the price they charged.
5.The service staff was good and ready to please as in most Sri Lankan accommodation I have used.
6.Beware of sandflies.

  • Stayed: February 2014, travelled as a couple
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Thank Alwyn L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mandara r, Director of Sales at Mandara Resort, responded to this reviewResponded 4 March 2014

Dear Valued Guest,

We deeply value your feedback and it would assist us in enhancing our facilities and services.

Thank you.

Ruklanthi Jayatissa
Sales & Marketing Manager
Mandara Hotels

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 February 2014

Me & my hubby had an excellent time in this resort, everything was the best. Except no varities in breakfast menu. They should provide 2 water bottoles in the room everyday and a must bathroom inside. We cant able to take shower at nite as shower was outside.
Thanks mr. kamal. Thanks for ur help. And gayal and chotu thanks...kuwara thank u for ur chatting with me. Thanks for showing us middle of the nite the baby turtles release in to the ocean.very interesting.
Cute and most romantic feature i felt...every evening house keeping dept made our bed and decorate with flowers..really awesome.
So many bugs bite i had...first i thought simple masquitto bites..but its not..my request to the management pls inform to the tourists abt it in ur services section.as we can bring medication.
Over all bottom line. ?It was our most romantic trip ever.
Thank u mandara and awesome ppl.
C ya soon.
Fahmir

Room Tip: room with a plunge pool
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  • Stayed: February 2014, travelled as a couple
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Thank Bashonu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mandara r, Director of Sales at Mandara Resort, responded to this reviewResponded 4 March 2014

Dear Valued Guest,

On behalf of Mandara Hotels we thank you for your valuable comments and pleased to hear that you had a wonderful stay with us.

Kindly note that we have taken necessary measures to rectify the shortcomings.

Look forward to your return.

Ruklanthi Jayatissa
Sales & Marketing Manager
Mandara Hotels

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 February 2014

We spent 5 days here as part of our honeymoon. We were very fortunate in that the hotel was empty for the majority of that and we enjoyed the pool, the grounds and an army of dedicated/hospitable staff all to ourselves.

Pros
Great room - we opted for jacuzzi room. The room was huge, big central balcony looking out to see and wonderful jacuzzi that was filled for us each afternoon by housekeeping.
Pool
Location - very peaceful spot away from other hotels on virtually a private beach
Staff - always super helpful, on hand without being invasive
Close enough to Merissa that you can find other eating options and nightlife if required

Cons
The restaurant lacks atmosphere so we went out to Merissa most nights. However food and service were very gd and reasonably priced.

That's it really - thank you!

Room Tip: If you have a sea vie balcony request that it's in the cetre of the building. The first room we...
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  • Stayed: January 2014, travelled as a couple
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Thank alternativeegypt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mandara r, Director of Sales at Mandara Resort, responded to this reviewResponded 4 March 2014

Dear Valued Guest,

On behalf of Mandara Hotels I thank you for selecting our hotel to celebrate your honeymoon.We highly appreciate your detailed comments .

Looking forward to see you again.

Best Regards

Ruklanthi Jayatissa
Sales & Marketing Manager
Mandara Hotels

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 February 2014

Lovely hotel and pool. Staff are quite attentive but insist on getting you to sign a bill for every drink and can't cope when it's busy. What a nightmare checkout was! It took over an hour for them to sort out a bill. This turned out to be wrong and they hadn't billed us for 2 rounds of drinks. They then hounded us at the next hotel for payment of this, despite the fact that it was their error for not requesting payment in the first place. The management need to seriously consider investing in a more robust accounting and billing system, given the size of the hotel.

  • Stayed: February 2014, travelled as a couple
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1  Thank WheezeyFox
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mandara r, Director of Sales at Mandara Resort, responded to this reviewResponded 4 March 2014

Dear Valued Guest,

On behalf of Mandara Hotels I convey my sincere apologies for the inconvenience caused to you.

We deeply appreciate your reviews and they will be taken into consideration by the management.

Thank you.

Ruklanthi Jayatissa
Sales & Marketing Manager
Mandara Hotels

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 February 2014

Hotel is located far from Mirissa and you can reach little by foot. The hotel has direct access to the beach where you can swim at your own risk. It’s a lovely stretch to go for a stroll at sunset.
The room was big and clean. The hotel can do with some updating.
The pool was lovely and warm.
The restaurant did not look great but food was impressive. The dinner was set menu with choices of starters, mains and deserts. The quality was good and service was excellent. The hotel obviously took on board the negative comments they have received from previous guests. If staff did not understood our request they would send someone who did. During dinner we had lovely trio of local musicians playing Sri Lankan and International music. It was lovely to fall asleep to the sounds of the waves.
Hotel prepared packed lunch for our early departure which was good.

  • Stayed: December 2013, travelled as a couple
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Thank ukrmiho
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mandara r, Director of Sales at Mandara Resort, responded to this reviewResponded 4 March 2014

Dear Valued Guest,

We sincerely appreciate your valued comments and look forward to seeing you in the future.

Thank you once again for the compliments.

Ruklanthi Jayatissa
Sales & Marketing Manager
Mandara Hotels

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Mandara Resort

Address: | 416 A, Pelena, Mirissa 81740, Sri Lanka
Region: Sri Lanka > Southern Province > Mirissa
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 11 Hotels in Mirissa
Price Range: £68 - £255 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mandara Resort 4*
Number of rooms: 20
Official Description (provided by the hotel):
Mandara Resort at Mirissa Weligama, Overlooking famous Read Cliff Mountains and Mirissa Bay with a breathtaking view of the Indian Ocean, Mandara Resort lets you leave all worldly cares behind. The rooms are fully equipped with satellite TV, DVD player and home theater systems, safety lockers, AC, rooms with jacuzzi, rooms with private plunge pools. Swimming pool with fiber optic lighting, restaurant, bar and gymnasium with state of the art equipment to keep you fit, Wi-Fi facility. With its en-suite concept of accommodation, Mandara Resort offers you luxury of delectable food prepared by our chefs to suit your biological cycle with the choice of both international and local cuisine and wines to complement your palate. Our staff would serve your food in the place of your choice(garden, in room, under the shade of Panda muss). ... more   less 
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Also Known As:
Mandara Boutique Hotel Mirissa

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