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Eastwood Hall
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Reviews (1,408)
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All reviewsleisure facilitiesdh lawrencebottle of proseccolovely groundswowcher dealbar pricessuperior roomcourse evening mealleisure clubconference venuesteam room and jacuzzilarge hotelrestaurant stafftwo night stayboth morningsbuffet breakfastgreat facilities
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986 - 991 of 1,408 reviews
Reviewed 4 May 2014 via mobile

Working in the hotel industry myself I hate to be the one to complain. Although the hotel was lovely and the facilities were excellent it has to be said that the noise levels during the night let it down.

During our stay at the weekend there was a wedding venue being held, something of which we didn't think as being an issue but if you want a decent nights sleep we would suggest you ask for your room to be one of the furthest away from any venues being held. Our room unfortunately being one of the first along the corridor and not far from the wedding due meant that we heard guests going up and down the corridors shouting and knocking on one another's doors during the night and into the early hours of the morning. Perhaps if at all possible the hotel could try and congregate events guests rooms from other guests to avoid disruption.

Apart from the noise we enjoyed the facilities and surroundings and not forgetting to mention the delicious buffet breakfast. Just a heads up though, if your thinking of going for a swim Saturday afternoon, children's swimming sessions run from 3-5pm. There's still space to swim for adults it's just a little hectic but you can still make the most of the jacuzzi, sauna and steam room.

All in all we would definitely recommend this lovely hotel to other couples like ourselves.

  • Stayed: May 2014
    • Value
    • Location
    • Rooms
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Thank goonie91
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GlynnJ, General Manager at Eastwood Hall, responded to this reviewResponded 6 May 2014

Dear Goonie91,

Thank you for your recent feed back. I am pleased that you found the hotel lovely and our facilities excellent. We do try to put guests not attending events further away however it does depend what room type is booked and how busy we are, on this occasion the hotel was full and all bedrooms in use.
Thank you for recommending the hotel and do hope you use us again in the future.
Kind Regards
Glynn Jones

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 April 2014

we would like to thank all the staff at this hotel after are weekend there just gone, starting with our arrival at reception we are met by a lovely lady who put us right about are stay ,given key to room and off we went .on entering we found the room clean and plenty of space, then couse we were at a party we did,nt sample there evening meals. but the breakfast was very nice indeed .also a nice lady helped us to our table and told us all about the foods ect,ect,.we were very happy to stay here and would like to in the future if and when possible ,,again thank you all god bless, mr Ashworth.

Room Tip: just enjoy it ,we did
  • Stayed: April 2014, travelled with friends
    • Value
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Thank jimbo837
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GlynnJ, General Manager at Eastwood Hall, responded to this reviewResponded 1 May 2014

Dear Mr Ashworth,

Thank you for your recent feed back on your stay. I am delighted that you enjoyed your stay and had a nice arrival and breakfast expirience. We hope that you visit us again in the near future.
Kind Regards
Glynn Jones

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 April 2014

Most reviews are from people attending weddings and also the venue is popular for company seminars/conferences. It has a lot of rooms ( some a bit of a trek from Reception) and some huge open spaces. The location is pleasant and is close to DH Lawrence's birthplace and museum . The rooms are standard 'business 3 star' but quite dated. Old furniture, old TV with only a few channels etc. Nice leisure centre/swimming pool.
As a sole business traveller, I felt a bit isolated in the huge bar area and the restaurant was full of families ( wedding next day I think ) and groups of people attending seminars. No real ale in bar and very poor sandwich provided as bar snack. Slighty stale white bread with sliced chicken like you buy in the supermarket. Cost of a large glass of wine £8 !
. Buffet breakfast was fine and lots of choice on top of the usual cooked stuff.
Main good point was that the B&B price ( paid in advance) was reasonable for a hotel like this ( with leisure centre etc )

  • Stayed: April 2014, travelled solo
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Thank Albermarle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GlynnJ, General Manager at Eastwood Hall, responded to this reviewResponded 28 April 2014

Dear Albermarle,

Thank you for your recent review. I am pleased that you enjoyed breakfast nad the leisure facilities. I am sorry that the lounge menu sandwich was not to expectation and will communicate this to the kitchen team. We do sell real ale by the bottle, but not on draught, it is a good point as it has once again become increasingly popular in recent times, so we will review this going forward.
Kind Regards
Glynn Jones

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Reviewed 24 April 2014

Booked through groupon for one night ,could not fault anything only the drinks a little expensive but suppose thats the case in most hotels. We arrived early and our room was ready ,nice and spacious couldnt fault it .The food was nice and the breakfast had plenty of choice. The staff were very helpful and nothing was to much trouble ,would definatly stay her again.

  • Stayed: April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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Thank abbeymould
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GlynnJ, General Manager at Eastwood Hall, responded to this reviewResponded 28 April 2014

Dear Abbeymould,

Thank you for your feedback. I am delighted that you enjoyed your stay and would stay again. It is pleasing that you found the staff very helpful and the food nice.
Kind Regards
Glynn Jones

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 April 2014

We booked our stay at Eastwood Hall through Groupon, which included 2 nights B&B in a standard double room, 2 course meal on the first night and £20 in drinks vouchers. I then read reviews on trip advisor and wondered if I had made a mistake, so was a little apprehensive prior to check in.

We arrived at the hotel at 1.30 after a long drive from Lancashire, having sat through many traffic jams. Check in was 2pm however we were greeted by a lovely chap on reception (who was originally from Lancashire too) and were able to check in early. I enquired about any weddings or events during our stay as advised by other reviewers and mentioned my apprehension having read mixed reports on trip advisor. We were promptly upgraded to a superior room! Get in!

Upon finding our room, 209 (only a short walk from reception) we were pleasantly surprised. A lovely room with beautiful views of the grounds and modern facilities, slight marks to grouting around bath but nothing off putting. We were more than happy. We found the room rather hot during the first evening so requested a fan which was brought to our room promptly after our second request, delay perhaps due to a change over in reception staff. I also requested a shower cap ... (its absence was a big deal for other reviewers) and guess what, I got one!

As mentioned in previous reviews the drinks in the Tempus bar were expensive- approximately £10 for a round of 2 drinks, didn't stop us ordering a few more rounds though, we were on holiday in a nice hotel after all!!! We also had our drinks vouchers and used these during the meal.

The food generally received good feedback from other reviewers. Id say it is hit and miss. It does some things very well and others not so.

Breakfast-
Great both mornings- buffet style, plentiful and good quality ingredients. Items were labelled (so that feedback from previous reviews has been acted upon). Super waiting on staff, although I did see one blonde waitress use left over milk from one jug to top up the jug of another guest! Errr.

Evening meal-
Me- Mussels in leek and bacon sauce (poor, overcooked) Moroccan Lamb Tagine (Amazing)
Partner- Pate (good but not as good as our fave pub in Croston) Vegetarian strudel (again good but not a wow, considering menu prices)
Waiting on staff- excellent, particularly Damien (we gave him and reception guy an award)

Location-
Pros
Hotel is ideally situated for couples wanting a relaxing break, we visited Sherwood Forest on our main day there. Also close by is Nottingham for shopping, we didn't bother. Local town Brinsley is nice. Plenty of lovely local walks.

Cons
Eastwood itself is a dive. Take my advice do not go for a drink in any of Eastwood's pubs. It does have a really good chippy and takeaway pizza place though and a large Morrisons.

Facilities
There were various other events during our stay but this didn't interfere with our stay in the slightest. The gym is well stocked with treadmills, cross trainers, step machines and various weight equipment. We had an early morning gym session before our great breakfast indulgence! Also a exercise studio, sauna, steam room and pool but we didn't use these so cant comment.

Overall this is a great hotel, with a few tweaks to the customer service skills of two members of staff (second receptionist and waitress) and to the food in the Tempus restaurant (needs to be consistently great to warrant the prices) it could be excellent.

I believe this is a fair and honest review of a hotel and have learnt a few things from the experience, trip advisor is a good guide and I'm glad I read the reviews but if I hadn't booked before reading them I wouldn't have had such a enjoyable Easter weekend. Take reviews with a pinch of salt!

Room Tip: Turn up slightly early for check in to get the pick of the rooms available (officially 2pm). Check if other events are on during your stay Ask for the nicest possible room and mention you have read trip advisor reviews. 209 is good.
  • Stayed: April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Gillian B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GlynnJ, General Manager at Eastwood Hall, responded to this reviewResponded 28 April 2014

Dear Gillian B,
Thank you for your feed back on your recent visit to Eastwood hall. I am pleased you enjoyed your stay and had a warm arrival from reception. I will share your feed back with the team, its good to get a detailed overview, which helps us move the hotel forward in particular for our food offering.
Kind Regards
Glynn Jones

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