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All reviewsleisure facilitiesdh lawrencebottle of proseccolovely groundswowcher dealbar pricescourse evening mealsuperior roomleisure clubconference venuesteam room and jacuzzilarge hotelrestaurant staffboth morningstwo night staybuffet breakfastsaturday night
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Reviewed 21 May 2014

The grounds are lovely. The staff are really friendly and helpful. The conference rooms and facilities are good. The bedrooms are fine although there are signs of ageing - blackened shower sealant for example! The food is terrible. I ordered a ploughman's lunch costing £7. and got 2 pieces of lettuce with soil on , 2 pieces of sliced wholemeal bread with pre sliced cheese and Branston pickle in and a huge pile of crisps. Breakfast was no better- the cooked stuff was very greasy and there was no fresh fruit - just tinned stuff. The evening meal main courses were bland and uninspiring although the deserts were good. I found the same to be true of the evening meal food at the PH sister hotel in London. Also I think it's a shame that in being taken over by big business Eastwood hall has had all its history removed. You would never know of its mining heritage as the plaques etc that were once there have all gone.

  • Stayed: May 2014, travelled on business
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1  Thank Jillybb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GlynnJ, General Manager at Eastwood Hall, responded to this reviewResponded 30 May 2014

Dear Jillybb,
Thank you for your recent review. I am sorry that your food was not to expectation and haved passed your feed back on to our team to learn from. I am pleased that you found the staff really friendly and helpful.
Kind Regards
Glynn Jones

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Reviewed 20 May 2014 via mobile

Booked a groupon deal for this stay which included two course evening meal, £20 drinks vouchers and breakfast. Couldn't fault a single thing, room lovely, food amazing, staff friendly, spa and pool were excellent. There was a wedding on but didn't effect out stay at all. The surroundings are beautiful. I stupidly left my purse in a drawer in the room and housekeeping found it and returned it to me in the post the next day, so honest and helpful of them. Thanks to all at the hotel for a fabulous stay can't wait to come back :-)

Stayed: May 2014, travelled as a couple
Thank Showbedo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GlynnJ, General Manager at Eastwood Hall, responded to this reviewResponded 30 May 2014

Dear Showbedo,
Thank you for your recent review. I am delighted that you enjoyed your stay and cant wait to come back. Its pleasing that you found the staff friendly and the food amazing. Its good that you made use of our leisure facilities that are available for all guests.
Kind Regards
Glynn Jones

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Reviewed 16 May 2014

Booked on a Groupon which was good value for money, visited with my daughter - stayed a Thursday evening - hardly a soul to be seen in the place, extremely quiet, walked through bar area around teatime and the place was deserted. Only half a dozen people sat in the bar on the evening, the place was like a morgue unfortunately. We ended up going straight to bed after our evening meal as it was pointless sitting in an empty bar

Room comfortable enough - was given a double bed instead of twin which i had asked for when booking. Bathroom clean enough, toiletries provided.

We had a 2 course meal included, food was good breakfast especially - varied menu and tasty. drinks expensive but we had a £20 voucher included with our groupon deal so that helped.

Spa looked beautiful but we didnt get chance to use it but did have a look.

Staff looked absolutely miserable except for the slightly older lady who greeted us for breakfast - absolute gem ! sorry didnt catch her name but she was very pleasant.

I also didnt appreciate the comments I received twice from staff of "Oh youre on a Groupon!!" Yes im on a Groupon but looking about the deserted place I think Groupon guests should be appreciated the same as all other guests.

This was the 3rd night off our trip - we had stayed at the Derbyshire the 2 nights before which is owned by the same company and I have to say the stay there was much more enjoyable - more atmosphere and the staff looked happy.

Overall the Groupon deal was good value for money but would I stay here again - afraid the answer to that is no.

  • Stayed: May 2014, travelled with family
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Thank juem
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 May 2014

The hotel is in wonderful grounds ,plenty of public seating ,good plentiful parking ,
the spa is good but avoid between 3 pm & 5 on a Saturday or after 9 on a Sunday morning
Kids splash time !! The food excellent , service a bit slow on Saturday night , the barman could be a little more friendly & no jugs of Pimms !! wine expensive ,the breakfast excellent
We had a twin room plenty of room ,had to ask for bedside lights ,and old fashion TV with poor reception no tissues and had to ask for extra toiletries, but very clean with direct access to rear car park. Good for visit to Nottingham as Park & Ride 6 miles away free parking but no OAP concessions on trams !!
But we got value for money as on a Groupon Deal

  • Stayed: May 2014, travelled as a couple
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1  Thank Alan T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GlynnJ, General Manager at Eastwood Hall, responded to this reviewResponded 19 May 2014

Dear AlanFT,
Thank you for your recent review. I am pleased that you enjoyed your stay and found the food to be excellent. I will pass your comments to the restaurant and bar team where we can look to improve aswell.
Kind Regards
Glynn Jones

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Reviewed 12 May 2014 via mobile

Me and my girlfriend stayed at Eastwood Hall for two nights, we booked our stay with a Groupon package. This in itself was extremely good value for money. The hotel was generally very clean and had a very pleasant setting. There was a very relaxed atmosphere and was a great place to have a chilled weekend break away. The food was fantastic (especially the breakfast!), a decent amount of choice on the dinner menu and we were allowed to order meals from the bar menu which was helpful. All of the staff were extremely helpful and very pleasant people to deal with. The health club facilities were very nice, and were clean the majority of the time. We honestly didn't venture out far but not alot to do in Eastwood itself but plenty to do in surrounding areas. Would return again. Thank you to all the staff at Eastwood that made our stay enjoyable

  • Stayed: May 2014
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Thank Dansummer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GlynnJ, General Manager at Eastwood Hall, responded to this reviewResponded 19 May 2014

Dear Dansummer
Thank you for your recent review. I am pleased that you found your stay good value and the food fantastic. I am glad you made use of our leisure facilities whist you were here.
We do hope you visit us again soon.
Kind Regards
Glynn Jones

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