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Reviews (1,457)
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All reviewsleisure facilitiesdh lawrencebottle of proseccolovely groundswowcher dealbar pricescourse evening mealsuperior roomleisure clubconference venuesteam room and jacuzzilarge hotelrestaurant staffboth morningstwo night staybuffet breakfastsaturday night
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Reviewed 22 June 2014

good just wasn't that great not much too choose from and the bread was stale. The manager Sylvia was the most unhelpful person you could ever meet how that women still works there is beyond me. She not child friendly at all there is no playground for child and for most of the year child cant use the pool not one of the best stays ive had in the uk

  • Stayed: May 2014, travelled with family
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1  Thank 577april01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GlynnJ, General Manager at Eastwood Hall, responded to this reviewResponded 27 June 2014

Dear 557April01,

Thank you for your recent review. I am dissapointed that you did not feel we were child friendly. On weekends we do have splash times for children. We do not have a child play area , I will look into what we can do for children with summer holidays coming up in terms of activities or games.
Kind Regards
Glynn Jones

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Reviewed 16 June 2014

From the moment we arrived to be greeted by a smiling receptionist until the time we left (another smiling receptionist!) the service at Eastwood Hall was absolutely first rate.
The bedroom was comfortable, spotlessly clean, warm, and , despite there being a lot of people in the hotel, quiet. Tea and coffee making facilities, iron and ironing board, room safe were all there. Extremely good bathroom too.
We were on an inclusive package, but everything on the a la carte menu was available, with only one item having a surcharge. The dinner was excellent - wide choice, well cooked, well presented and generous portions. Breakfast was similarly good; what was most impressive was the availability of gluten free cereals and bread, and soya milk and yoghurt, as well as all the usual breakfast foods.

What impressed the most, however, was the young waiters and waitresses. There was a conference of retired overseas doctors; their behaviour and rudeness in the dining room was breathtaking; our young waitress Kirstee dealt with the situation calmly and with impeccable politeness. At breakfast the following morning she and her fellow waitresses were still friendly and smiling.
There are a couple of really nice bar/lounge areas to have a drink and relax.
Management and staff training here are obviously of the highest order. Well done - we will certainly be recommending Eastwood Hall to our friends, and we will be returning.

  • Stayed: June 2014, travelled as a couple
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Thank wendyanddavid536
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GlynnJ, General Manager at Eastwood Hall, responded to this reviewResponded 27 June 2014

Dear Wendy and David,

Thank you for your feed back. I am delighted that you enjoyed your stay and found the staff very good, I will share your comments with them. I am glad you found your room to expectation and your dinner excellent.
Kind Regards
Glynn Jones

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Reviewed 9 June 2014

We have just had a terrible experience at this hotel. Website is misleading, staff are extremely rude, we were left sitting with no cutlery at dinner and had to go outside to find a member of staff to give us some cutlery!! Absolutely awful! This place is a joke, they need to train their staff!! Leisure complex is also full of screaming kids having swimming lessons which is also not made clear on the website or at check in. The website makes this place look luxurious and peaceful when it's more like butlins.

  • Stayed: June 2014, travelled as a couple
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5  Thank harriet b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 June 2014

Stayed on an overnight package which included dinner,bed breakfast and a £10 voucher per person for drinks.
The hall is well situated between Nottingham and Derby.
The rooms are good .The quality of drinks from the bar were good.unfortunately dinner didn't come up tony expectations, limited menu . I my have chosen the wrong meal the lamb and apricot tagine but found it overpoweringly sweet. The wine was reasonably priced and the staff throughout the hall were very good.
The breakfast was very good with an excellent choose.

  • Stayed: June 2014, travelled as a couple
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Thank mikeswallow01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GlynnJ, General Manager at Eastwood Hall, responded to this reviewResponded 13 June 2014

Dear Mikeswallow01,

Thank you for your recent review. I am pleased that you found your room and the staff good and enjoyed breakfast. Sorry that your main course was not to your liking, its a dish that is very popular from our world cuisine selection, but we do offer a number of tradional dishes on our restaurant and lounge menus.
Kind Regards
Glynn Jones

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Reviewed 6 June 2014

My partner and I stayed at the hotel for a weekend in May. The hotel was very clean and the facilities were excellent. Room was a nice size and clean with all the amenities you expect from a 4 star hotel. We were less impressed with the open plan bar area as on both evenings there was a wedding reception which seemed to take up the whole area and was difficult getting served at the bar. The surrounding area of Eastwood has very little to do and therefore you will have to travel elsewhere.

  • Stayed: April 2014, travelled as a couple
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Thank Mark L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GlynnJ, General Manager at Eastwood Hall, responded to this reviewResponded 13 June 2014

Dear Mark L,

Thankyou for your recent review. I am pleased that your room was to expectation and you found our facilities . The bar can get busy on weekends however we do have the lounge area in the leisure club that guests can use to take a drink to a quiter area.
Kind Regards
Glynn Jones

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