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“Great service ”
Review of Hard Rock Cafe

Hard Rock Cafe
Ranked #12 of 1,570 Restaurants in Roppongi
Cuisines: American
More restaurant details
Restaurant details
Dining options: After-hours, Reservations
Neighbourhood: Akasaka / Roppongi
Description: Hard Rock Cafe is a global phenomenon with 185 cafes that are visited by nearly 80 million guests each year. The first Hard Rock Cafe opened on June 14, 1971, in London, England, and from there the brand has expanded to major cities and exotic locations around the world.
Reviewed 17 July 2017 via mobile

Went for son's birthday - service great, staff lovely and nice surprise - photos with son guitar etc presented. Always at Hard Rock somewhere for kids birthdays and they all do something but this was the best so far!

Date of visit: July 2017
Thank Jon H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Management response:Responded 18 July 2017

Hi Jon H!
Thank you very much for dining with us and taking your time for a wonderful review!! We hope to serve you again!! Keep on rocking♪ Makiko

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviews (585)
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119 - 123 of 585 reviews

Reviewed 13 July 2017 via mobile

Tucked away off of the Main Street from Roppongi station (opp direction to the Ritz Carlton from the main cross roads). You can see it from the main road, there's a large guitar on the outside if the building.
Great food & drinks, as you'd expect from the Hard Rock. Original burger & BLT were delicious.
Very friendly staff & excellent service. The manger checked that everything was to our liking too.
Not very big inside, maybe 20-30 tables, with 2 small additional areas upstairs.
No live bands or space for these that we could see, however they are constantly playing music videos.
Nice small Hard Rock shop too.

Date of visit: July 2017
Thank TravelFun24
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Management response:Responded 18 July 2017

Hello TravelFun24!!
Thank you very much for visiting us and taking your time for a great review.
We look forward to serving you again!! Keep on Rocking!! Makiko

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 July 2017 via mobile

Off the beaten path in a quiet dark alley, associated with a cheap steakhouse and a very small gift shop. Not what you would come to expect from Hard Rock Cafe.

Date of visit: July 2017
Thank heffay33
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Management response:Responded 11 July 2017

Hello jeff p!
Thank you very much for your visit and taking your time for a review.
We hope to serve you again! Makiko

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 June 2017

Like all the other Hard Rock cafes we have visited all over the world the Hard Rock in Tokyo offers that same opportunity to take a break from the hustle and bustle of the outside world, have a cold drink and something to eat and spend some time taking in the memorabilia. We stopped in mid afternoon and the place was relatively quiet. It's a pleasant atmosphere but it some respects lacks the true Hard Rock Cafe feel you get in the USA or the UK, presumably because of the cultural differences. The cafe ius just a short walk from Roppongi Station (Hibiya Line) and if you are a frequent visitor to the Hard Rock then it's worth teh visit just to tick this one off the bucket list.

Date of visit: June 2017
    • Value
    • Service
    • Food
Thank StevefromNorthLakes
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Management response:Responded 24 June 2017

Hi StevefromNorthLakes!!
Thank you very much for visiting us and taking your time for a review.
We are looking forward to serveing you again!! Makiko

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Reviewed 19 June 2017 via mobile

Did not eat here this time, but the store was great with lots of interesting pins. Unfortunately, the clothing was Japanese sized and my son was not....not T Shirt for him this time

Date of visit: June 2017
Thank DJS1950
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Management response:Responded 19 June 2017

Hello DJS1950!
Thank you very much for your visit and taking your time for a review.
We are sorry about T-shirts...We are looking forward to seeing you again someday!!
Makiko

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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