The 'Friendly Limousine Service' Bus from Narita Airport takes you right to the door of this excellent hotel. Then a speedy lift carries you up to Reception on the 20th Floor, where a very courteous staff quickly and efficiently checks you into your room. We found the rooms very clean and comfortable, with all the amenities we needed and good views over Shinjuku. We found Hotel Staff always friendly, helpful and willing to please. We had no language problems. We found the Breakfast Restaurant excellent, with a huge choice of food from traditional Japanese to Continental and Big American-style. The chefs also manned an Omelette Bar where they make you any style of Omelette (plain, with spinach, with ham, with cheese, with mushroon, etc) on request. And they had fruit and yoghurt, and lots of tea, coffee (even Cappucino) and fruit drinks. and one area with lots of pastries! Breakfast is a feast. And I note the windows on one side of this restaurant have views of Mt Fuji on a clear day! The Century Southern Tower is also just a two-minute walk to Shinjuku Eki (Train Station) and minutes away from Shinjuku shops and restaurants. So everything is close and convenient. We liked this hotel so much we are returning there next week, and we have no hesitation in recommending it to anyone who wants comfort, courtesy and convenience when visiting Tokyo.