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PatrickNg
Singapore

Great location

4.0 of 5 bubblesReviewed 30 Jul 2012
Booking: booked online and confirmation was immediate

Getting to hotel : we took the narita express. after alighting at shinjuku station, the hotel is about seven minutes walk away

Checkin: check in is two pm. We arrive in the morning to leave our bags at the hotel. The reception also process our check in paperwork in advance. When we came back at two, they were able to hand the access card to the room almost immediately.

Room: clean and bright with big windows LCD TV and internet access via LAN. there is a mini fridge.

Toilet: clean and supplied with toiletries. Water pressure very good and hot water readily available.

Location: very convenient. Near to station. Also the airport bus call at this hotel. I joined a day tour and they also pick us up from this hotel. Lots of restaurant in the vicinity.

I would recommend this hotel for its location and reasonable pricing.
Date of stay: July 2012
5.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
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Ryokan
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All reviews great location economy room south exit rooms are small train station limousine bus narita express double bed min walk stayed here for nights hotel is located convenience store your luggage shinjuku shopping japan english
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3,817 - 3,822 of 5,861 reviews
Reviewed 30 July 2012

Went here for our honeymoon and had excellent time in Tokyo. Staff very helpful. Good clean rooms. Loved staying here. Excellent location close to Shinjuku train station that made access to all areas of Tokyo.

Date of stay: January 2012
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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2  Thank Thorey_11
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 30 July 2012

Overall convenient and pleasant stay with no problems. Hotel is on the quiet side of Shinjuku, Rooms are clean with nice amenities. Oedo subway line entrace is right next to the hotel, and there is an entrance to the Shinjuku JR station about one block away which leads to the South Entrance of the JR station. Three coin laundry machines in the parking garage, clean and functional. Bar and restaurant aren't anything special, but nice. I got the breakfast option, not the best, but good and convenient. Business center is ok, although the WiFi only worked in the lobby, not in the business center? Room Internet was good, LAN cable only, but I brought my own WiFi router, which has been worth packing on many trips recently. Check-in at 2pm. You can leave your luggage in the lobby before and after check-in/check-out, and the Narita express bus stops at the hotel. In general I agree with many other positive reviews here.

Room tip: Rooms xx29 are on a corner, so only one neighbor, but close to the elevator.
Date of stay: July 2012
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Check-In-123
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 26 July 2012

The Sunroute Plaza Hotel Shinjuku was an extremely convenient and affordable hotel due simply to the fact it is located approximately 5-10 minutes (depending on how fast one walks) from Shinjuku's JR EAST station and major Tokyo subway systems. Quite literally, from these stations, one can go anywhere in Tokyo and Japan. The hotel staff spoke English and were extremely helpful and accommodating. When I left the "do not disturb" sign on the front of my door, the staff left a message to see if I required anything for my room (e.g., towels, rags, etc.). The hotel is very clean and decorate with modern decor. Each room has ethernet access (a cord is provided) and free wifi in the hotel lobby. The hotel is near several shopping locations, restaurants, and convenience stores. I very thoroughly enjoyed my stay here!

Date of stay: July 2012
Trip type: Travelled solo
2  Thank OnePieceRick
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 25 July 2012

Pleasantly surprised at how comfy my single room is... it has the feel of a cruise ship cabin but is perfect for one person. Lots of nice little features such as every toiletry you would ever need, a mini fridge for drinks or snacks, convenient light controls next to the bed, an emergency flashlight, electric tea pot, individual control of air conditioning, secure access in elevators to guest rooms, a pleasant lobby and a great location. As others noted, there are convenience stores, restaurants and shops close by and it's a short easy walk to Shinjuku station.

When you enter your room, you won't find a light switch - place your key card into a cradle on the wall to turn on the lights and AC. This prevents leaving lights and AC on when you're not in the room and saves energy. There are also magnets available to place on the door to let the cleaning staff know whether you want fresh linens or just to have your room tidied. Thoughtful conservation features I appreciated.

My only complaint is the advertised free wifi is only available in the lobby and second floor guest lounge and the signal strength is not very good. The rooms offer free internet via cable, but my netbook doesn't have an ethernet cable port. If I had known this before traveling, I would have planned ahead instead of having to purchase a little wireless converter locally.

A caution - if you think you will be having anyone visit you in this type of room, be aware the bathroom has a large window looking into it and a clear glass door. (It is billed as a room for one person!)

Overall, I was very pleased with the clean, cozy room and the excellent location at bargain prices. My daughter and her boyfriend were staying in another hotel at triple the price and thought my room - though smaller - was very comparable.

Date of stay: July 2012
  • Trip type: Travelled solo
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Thank Carol L
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 22 July 2012

Stayed in this hotel in May 2011 when it was only 2 months after the disastrous earthquake that happened to Japan. Couldn't locate the hotel because external lightings of buildings are switched off to conserve energy. Managed to find the hotel with the help of a friendly passerby.

Very convenient hotel, only a 7min walk from Shinjuku railway station (although tucked in along a relatively quiet road), and only a 2min walk to a convenient store. Takashimaya is just a 10min walk, passing by a Krispy Kreme where you can have nice donuts for breakfast.

Stayed in a double room with my sister. There is barely space for the 2 of us to place our luggage wide open beside the queen sized bed, but very clean room

Room tip: Convenient but quiet area of Shinjuku
Date of stay: August 2011
  • Trip type: Travelled with family
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    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank EvaL135
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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