the location is GREAT. Staff is not serviceminded at all.
when I checked out, I was waiting for a reciept - but did not get one. Had to ask for it, and was told to call headoffice to get it. I asked where headoffice was ( just in case it was next door) - staff did not know.
I asked to talk to the manager - and she could not give me a reciept either. It is unheard of.....really.
She said the 2 rooms were paid through my creditcard - and yes, that is true. BUT, I want a reciept so I know WHAT I paid for.
She promised to take care of it and make head offeice send it to my e-mail. 4 days later, it is still not here.
Food was barely ok - had to ask several times for coffee in the morning.
Nice view from my room - great area. Alle the positive fade when you are met with that kind of ignorance.
- Official Description (provided by the hotel):
- Just a stone's throw from the beach at Lulworth Cove, Lulworth Lodge has recently been refurbished by walking experts, HF Holidays, into the perfect choice of accommodation for walkers who want to explore the spectacular Jurassic Coast. ... more less
- Also Known As:
- Lulworth Lodge West Lulworth, Dorset