The Beach Hotel - Lulworth
Where do we start:
Dog faeces outside our bedroom window left for three days with their dog that whined most nights. Smashed glassware outside the fire escape which although we made staff aware - stayed as a health and safety hazard for 3 days.
If you get a package - not that we recommend you stay here at all - please book for dinner as although a meal may be included in the package - if you don't book a table you might not get to eat.
The weekend was runied by the owner's daughters and brattish university friends partying all night - lots of illegal drug taking - and them bragging about it over breakfast were disappointing to say the least.
A lottery as to whether the cold water tap in room worked. Dirty linen left in our room and not removed by room service. The kettle didn't work properly to make a cup of tea.
Lots of other unhappy tourists with the service.
The worst part was the arrogance of the owner - not the first clue in customer service. When guests tried to give feedback the response was "this is my house - like it or lump it"
The one positive is that the food (dinner) was very good. Poor service over breakfast.
Beach house hotel - Lulworth cove
- Also Known As:
- Beach Hotel Lulworth Cove
- The Beach Hotel Lulworth
- The Beach Hotel West Lulworth, Dorset