Six of us went to The Gunnery for a meal on Saturday 8th March, although we had been for just drinks before, we hadn't had a meal there yet so decided to try it for a birthday celebration.
We were seated quickly in the upstairs dining area and the atmosphere was good, with live music on downstairs.
However, from there the service - although friendly - became quite slow overall.
The first drinks order seemed to take a while to arrive and from ordering the food (just a main course and desserts), the first course took over an hour and 15 minutes to arrive and subsequent drinks orders also seemed to have been forgotten. The restaurant must have acknowledged that the food was taking a while as they gave us complimentary bread and olives.
Although the meals were good, non of us were sure if they were worth the hour plus wait.
With the service of desserts, us having arrived at just after 8.15pm, with our taxi booked for 11.45 when we just managed to finish our meal and pay; overall, our meal alone took over 3 hours and this gave us no real time to have a drink afterwards to enjoy the atmosphere in the bar downstairs.
On top of that we were charged for extras we didn't have (although these were removed when we pointed this out) and when asked if we enjoyed our meals, we did advise that the service was generally quite slow, but our waitress just kind of looked at us with a quiet 'sorry'.
Perhaps a little bit more attention can be paid to diners in the first floor area so that they can also relax and spend more money downstairs after their meal? Just a thought.
This experience won't sop me going back to The Gunnery, but not sure we'd add a meal to the experience next time if having to wait so long to eat is the norm here.
(My rating would have been much higher, but the slow service for me was quite frustrating)
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