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Víctor F
Barcelona, Spain

Perfect location

4.0 of 5 bubblesReviewed 7 Sept 2018via mobile
Ishigaki city is not a touristic attraction on its own but a great starting point for Ishigaki-jima and neighbouring islands.

This hotel is next to the ferry terminal.

It is refurbished and you got the whole set of amenities making life easier. There is even a coin laundry. Plus, THE STAFF ARE NICE AND SMILEY.

On the improvements side, room ventilation I would highlight (though it is clear how difficult it is in a subtropical area to keep interiors dry).
Date of stay: September 2018
Trip type: Travelled as a couple
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FarAway807656, 広報担当マネージャー at Hotel Emerald Isle Ishigakijima, responded to this review
Responded 30 Oct 2018
Víctor F 様

この度はホテルエメラルドアイル石垣島のご利用、ありがとうございます。
またのお越しをお待ちしております。

Thank you!

Hotel emerald isle ishigakijima
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviewed 16 April 2018

We spent some days in Ishigaki in order to take day trips out to the various islands. This hotel is less than five minutes from the ferry port, and is just round the corner from many shops, restaurants and the market. The staff are friendly and helpful and one guy, I think the manager, is specially good, with fluent English. The rooms are comfortable and well equipped. Particularly pleasant us the roof terrace, where one can sit with an evening drink to watch the sunset and the boats coming and going in the Harbour.

Date of stay: April 2018
Trip type: Travelled as a couple
1  Thank 775Jenniferruth775
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
エメラルドアイル石垣島 ホ, お客様担当マネージャー at Hotel Emerald Isle Ishigakijima, responded to this reviewResponded 18 April 2018

Thank you for staying in our hotel, and we are happy to hear them from you.
How was your trip in Ishigaki? We are glad if you enjoyed here. Also we are looking forward to seeing you again!

Have a nice day^^

Hotel Emeraldisle Ishigakijima

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 January 2018 via mobile

The hotel is locate very close to the bus terminal, port and the city center... easy access for everything in Ishigaki !
The staff is very friendly and helpful... they make you feel like you were at home!
The room has a very comfortable bed and was bigger than I expected. The breakfast is prepared in front of you according to your choice of oniguiri and there’s a microwave near the laundry machine - coin laundry- steamer, air cleaner for the guests for free besides juice, tea and coffee at the lobby!
Really recommend this hotel! They offered a shot of sake for New Years celebration ...
Thank you so much !!!!

Date of stay: January 2018
Trip type: Travelled solo
Thank Siaguena
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
エメラルドアイル石垣島 ホ, お客様担当マネージャー at Hotel Emerald Isle Ishigakijima, responded to this reviewResponded 10 January 2018

Thank you for staying at this hotel. How was your trip in Yaeyama?
If you enjoyed your trip, we are very happy. We are looking forward to seeing you again.

Hotel Emeraldisle Ishigakijima

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 December 2017 via mobile

I am staying at this hotel with my parents for four nights now. We have a great experience here. When we checked in, Mr Oshiro was really helpful and professional to help us check in. And also during our stay here in the past three days, everyone was very friendly and helpful.

The room is basic but got everything you need. The location is great. Very close to everything. There's a cafe on the second floor that got some simple curry rice and pastas. They also have free coffee and tea in their lobby cafe for their hotel guests.

Downstairs there's a Japanese seafood restaurant next to the entrance of the hotel. Excellent food!

There's a laundry room on the third floor in the hotel, which is quite convenient. The washer is 200 yen and dryer is 100 yen per 30 minutes.

Definitely will recommend this hotel!

Date of stay: December 2017
Trip type: Travelled with family
Thank ayu312
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
エメラルドアイル石垣島 ホ, お客様担当マネージャー at Hotel Emerald Isle Ishigakijima, responded to this reviewResponded 4 December 2017

Thank you for staying at this hotel.
How was your trip? If you enjoyed in Ishigaki, we are happy.
We are looking forward to seeing you again!

Hotel Emeraldisle Ishigakijima

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Reviewed 31 October 2017 via mobile

This hotel is definitely overrated. I paid USD230+ for a standard twin room for 2 nights. Location is in the city center but no free parking. Wifi is very, very slow. Breakfast is 2-3 onigiri...Totally a rip off!

Date of stay: October 2017
Trip type: Travelled as a couple
Thank YanC812
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
エメラルドアイル石垣島 ホ, お客様担当マネージャー at Hotel Emerald Isle Ishigakijima, responded to this reviewResponded 4 December 2017

Thank you for staying at this hotel. And we sincerely apologize for the trouble this has caused you.
This hotel stands in the Ishigaki city, so doesn't have free parking.
About the wi-fi, we are very sorry for troubling you. After your check-out, we checked the wi-fi in your room.
And we have a free service of breakfast. We hope you will understand.

Hotel Emeraldisle Ishigakijima

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Reviewed 14 October 2017 via mobile

Quite a small room but it is still quite clean with the things you need in a compact space. Breakfast is great where you got the chef made the riceballs for you right away. Staff speaks little English here but it"s still okay with body language and so pale English. Would stay here if you want to be near the port and don't want to pay a lot.

Date of stay: October 2017
Trip type: Travelled as a couple
3  Thank akinal2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
エメラルドアイル石垣島 ホ, お客様担当マネージャー at Hotel Emerald Isle Ishigakijima, responded to this reviewResponded 4 December 2017

Thank you for staying at this hotel. How was your trip in Yaeyama? If you enjoyed in Ishigaki, we are happy. Most people of this hotel's staff can't speak English, but we tried to use body language and little English. Thank you for understanding.
We are looking forward to seeing you again!

Hotel Emeraldisle Ishigakijima

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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