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“Lovely!”

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Ballathie House Hotel
Ranked #1 of 2 Hotels in Stanley
Certificate of Excellence
Northampton, United Kingdom
Level 5 Contributor
70 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
“Lovely!”
Reviewed 28 December 2013

We stayed three nights over Christmas: quite simply a lovely experience. While we did not need the complete Christmas celebration at the hotel, we enjoyed several elements including afternoon tea, champagne cocktails, superb dinner ( all those rosettes are well deserved), beautifully cooked breakfasts, a mini bus to a local Church for the Nightwatch Service on Christmas Eve and returning to some of the best mulled wine I have ever tasted (and I have tasted a lot!) and delicious mince pies with a difference! The staff were exceptional: friendly and attentive and so nice to have the bed turned down. The setting is gorgeous. I would love to be able to stay at The Ballathie again. Oh, and the smoked butter...mmm, delightful. Thank you to all the staff.

Room Tip: A view of the river.
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  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Thea99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jody M, General Manager at Ballathie House Hotel, responded to this review, 15 January 2014
Dear Thea99,

Thank-you for your raving review about Ballathie.

It was wonderful to share Christmas with you and I am delighted that you were able to sample many of the spoils Ballathie has to offer. Christmas is a time where we are able to showcase who we are and what we can do – Thank-you for your appreciation.

I hope we do not have to wait until December to see you again.

Kind regards,

Jody Marshall
General Manager
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773 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (249)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Kinross, United Kingdom
Level 5 Contributor
72 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 20 December 2013

Set in some of the most beautiful countryside in the UK, you approach the hotel on the private drive and it appears in front of you, sitting by the river in resplendent glory. On arrival we are met and shown to the lounge to enjoy a pre dinner drink and choose our food. No rush just take your time. Once in the dinning room the staff place the correct cutlery without needing to ask what each person is having before serving the food, very civilised.
Each portion is well presented and tastes as good as it looks. Wine and water are topped up without you noticing. Watch out if you are driving!!!
Coffee is served in the bar or lounge, stay as long as you want, no is rushing you to leave or pay the bill.
£250 for 7 with wine and pre dinner drinks a bargain for this quality.

  • Stayed November 2013, travelled with friends
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Regkv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jody M, General Manager at Ballathie House Hotel, responded to this review, 3 January 2014
Dear RegKV,

Thank-you for taking the time to write a review about Ballathie.

It is wonderful to read that you enjoyed your Sunday lunch with us. All of us here at Ballathie, appreciate that Sundays are a special time to be with family and loved ones and so, as usual, we try go that extra mile to ensure for all of our guests. Thank-you for the opportunity to exceed your expectations on this occasion.

I look forward to welcoming you again in the not too distant future to experience the same.

Kind regards,


Jody Marshall
General Manager
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London, United Kingdom
Level 3 Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 18 December 2013

We stayed at the Ballathie house hotel as part of a package that i was given by my company. The grounds are beautiful and we were so excited to be staying somewhere that looked like it was out of Monarch of the Glen. The rooms were nice and clean and although a little tired definitely not something that warrants anything other than a thumbs up. The bar, drawing room and main building were all beautiful with open fires, daily papers and attentive bar staff.
The area that lets this place down is its front of house staff. From the minute we arrived everything was a little bit too much effort. We were due to eat in the restaurant one night but wanted recommendations of where to eat locally for the other night, the response we were given by reception was "ooh im not really sure, there might be something in Blairgowrie". Surely this is a question they are asked all the time? Every little thing was just not executed to a very high standard; I asked for a saturday times and got a paper both days, we thought we would miss breakfast due to an early flight and was essenitally told "tough" rather than offering to create a cold tray (despite us having paid for bed and breakfast) etc.
One redeeming aspect was the food. After the reception staff attitude and service our expectations were low of the quality of the food however we were very wrong indeed. The dinner was superb and would not have been out of place in a michelin star restaurant. It included an amuse bouche and palate cleanser and the quality was exceptional. the one thing that let the restaurant down? The front of house staff, exemplified by a couple we met who had checked in at 2pm to book in for dinner that night to be told they would have to eat elsewhere as the dining room was full. For residents in such a rural location, you can imagine their disappointment!
This place has the potential to be amazing with its setting and location matching that of a film set and the food surpassing much of what we had eaten in Edinburgh yet it finds itself lacking in an area that should be a given considering its ratings.

Room Tip: stay in teh main house if you can, the riverside rooms are nice but you have to walk from outside to...
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  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LLW1810
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jody M, General Manager at Ballathie House Hotel, responded to this review, 3 January 2014
Dear LLW1810

Thank-you for your review about Ballathie House Hotel.

I would like to offer my deepest apologies on this occasion for your experiences whilst at Ballathie. It was not our intention to “drop the ball”. I have done some thorough investigating and I would like to reassure you that we have put systems in place to ensure that our front office is better equipped and trained to offer a more memorable experience. I do appreciate your feed back.

On the more positive side, I am delighted that you enjoyed the rest of your stay. Our dinning room is a culinary experience. Our chefs and waiting staff work hard to deliver on guests experiences.

I do hope you return to Ballathie so that we can proudly show off the improvements we have made.

Kind regards,


Jody Marshall
General Manager
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Aberdeen, United Kingdom
1 review
Reviewed 12 December 2013 via mobile

Booked a one night stay at Ballathie House Hotel as a early Christmas present to myself as I was working in Perth and travelling from Aberdeen the night before.

This is quiet possibly the best Christmas present of the year - Santa will have to work hard to measure up!!!

Greeted on arrival and given a warm welcome to the hotel by Stephanie, who then offered to show me to my room (something I miss when staying in modern hotels).

The bedroom and bathroom were immaculate, luxurious and still felt like a home from home!

The dining room was well presented and exceeded my expectations of fine dining. The menu offered a great selection of dishes and showed some real innovation in the marrying of flavours! In the end I had belly, rib and loin of pork - absolutely delicious!
As for the wine list - one of the best I have seen in Scotland. My thanks to Jody for the recommendations.

The only disappointment I have with my stay is that I could only stay the one night! Will definitely be back for many future stays!

  • Stayed December 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gastomallow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jody M, General Manager at Ballathie House Hotel, responded to this review, 19 December 2013
Dear GastoMellow,

Thank-you for your kind words in your recent review about Ballathie.

Stephanie was overjoyed to hear your appreciation of her hard work and dedication. Debbie too was delighted to hear that your room was a “home away from home” – thank-you for your kind words.

I have cut and pasted your letter and forwarded it to Santa for you. I hope that your wish will be granted – it will be wonderful to welcome you back. I fear however, there is the question of “Naughty” or “Nice” which needs to be overcome.

Thank-you again for your wonderful review and we look forward to welcoming you to some winter warmth on the Tay


Kind regards,

Jody Marshall
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London
Level 4 Contributor
28 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 9 December 2013

Stayed for one night in room 2 with the DBB package for £99 pp. Great value for a lovely room and a superb meal - the food was outstanding! We will definitly return. The only few (very minor) comments for improvement would be that only one fire was on in the house and on a cold winter day there is nothing better than sitting by the fire! We asked if the drawing room fire could be lit, but it wasn't, so as it grew colder we retreated back to our room. Also, the dinning room atmosphere is a bit stiff - no background music so no-one keen to talk very loudly etc. The large table next to us (table of 8) hardly made a peep! A little bit of background music...perhaps ratpack Christmas, would have improved the atmosphere.
All in though an excellent trip which we thoroughly enjoyed.

Room Tip: Make sure you know what you are booking - there are rooms in the old house (where we stayed) and in...
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  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KateandMurray
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jody M, General Manager at Ballathie House Hotel, responded to this review, 19 December 2013
Dear KateandMurray,

Thank-you for taking the time in writing a review about Ballathie House Hotel.

Please accept my apologies about the fire in our drawing room. You are correct in that it was not lit during your stay with us. We had a few concerns with the standards of the gas burner and so we made a strategic decision, with health and safety being paramount, not to put it on until it had been serviced and reviewed by an expert. I am very proud to inform you that this has been achieved and we have removed the portable space heaters. Our drawing room, once again has a warm glow. Thank-you for wanting to enhance our wonderful hotel with your comments.

It is rewarding to read that this did not affect your stay with us. I am delighted that you enjoyed your time with us.

We look forward to welcoming you enjoy our newly enhanced fire place.

Kind regards,

Jody Marshall
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Aberdeen, United Kingdom
Level 2 Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 8 December 2013

Just returned from my friends wedding at Ballathie, what a stunning and picturesque setting. The staff are unbelievably good, excellent service, cannot do more to help and when you are dealing with over 100 guests they always had a smile. The owner even came and greeted all the wedding guests, what a lovely touch. There were 4 in our party so we stayed in one of the sportsman's lodges, it was basic but clean and everything you need for a 2 night stay. Looking forward to returning for a weekend break, highly recommend.

  • Stayed December 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Suzi2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jody M, General Manager at Ballathie House Hotel, responded to this review, 9 December 2013
Dear Suzi2011,

It is wonderful to read that you enjoyed a wedding at Ballathie.

Everyone who is part of our team really cares. This is very evident from our owner John Milligan, to people who play more of a behind the scenes role. We are a team and we take our roles very seriously. Thank-you for your appreciation.

We look forward to welcoming you to Ballathie in the not too distant future when you enjoy more of our spoils on your short break week.

Kind regards,

Jody Marshall
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London
Level 6 Contributor
106 reviews
90 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
Reviewed 3 December 2013

Its always nice to go to hotels near where you live as its such a rare occasion it happens. This was one such occasion. I had a good friends wedding here and being from Brechin, it was nice to be able to come and spend some luxury time not far from home! The rooms were a decent size and clean. Ive rarely seen much Contemporary in terms of hotels in Scotland and this was no exception, but in terms of a Scottish experience, this place is ticking a lot of boxes. Glorious fires, traditional settings, beautiful scenery and good local food. Its not cheap to eat and drink there - but who cares. You are within spitting distance of Scone, Perth, Pitlochry and Blairgowrie and its just a grand Scottish escape. We had an International contingent from as far away as Canada and Spain and the whole event was excellent. Well done. Great ambassadors for Scotland.

Room Tip: No fitness suite to speak of - nice river fora swim though.
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  • Stayed November 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TravelHamster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jody M, General Manager at Ballathie House Hotel, responded to this review, 9 December 2013
Dear TravelHamster,

Thank-you for writing such a glowing review about Ballathie – this is very rewarding as you are local to us and you seem to care as much as we do about our local area.

Ballathie is very well situated – almost perfectly between Scotland’s 4 major cities – Edinburgh, Glasgow, Inverness and Aberdeen. We have become a central meeting point for a variety of occasions. It is wonderful that you feel we are able to be ambassadors for our local area – Thank-you for your kind words.

We do hope that you come and visit us again and enjoy one of our many other spoils – Afternoon tea maybe?.

Kind regards,

Jody Marshall
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Ballathie House Hotel

Property: Ballathie House Hotel
Address: Kinclaven By Stanley, Stanley PH1 4QN, Scotland
Region: United Kingdom > Scotland > Perth and Kinross > Stanley
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Stanley
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Ballathie House Hotel 4*
Number of rooms: 53
Official Description (provided by the hotel):
Ballathie Country House Hotel is a 4 star Country House Hotel located on the banks of the River Tay in Perthshire, Scotland. We have an award winning 2 Rosette restaurant in which we provide a tranquil setting to enjoy the wonderful food that our kitchen brigade create with locally sourced produce. Awarded Best Rural Restaurant of the Year at the 2010 Hotel of the Year Awards and Country Weddings Award at the 2011 Hotel of the Year Awards. ... more   less 
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Also Known As:
Ballathie Hotel Perth
Ballathie House Hotel Stanley, Scotland

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