I had the occasion to stay recently at the "Austria Flat Service" hotel in Americana. As an American business traveler I have some observations to share. All the floors are tile, don't forget your flip flops unless you like cold feet. There are no wash cloths so bring your own or go to the supermercado and buy a bathing sponge which I was I did. No tissues, buy those too, although they will cost more for a little box of tissues than a good sized package of coffee (which is very good by the way.) You have to lock yourself in the room with the key in order to secure it, no dead bolt. God forbid there's a fire and you fumble for the key (turn it twice!)
There is a strange extra room off the closet, which has a large sink and small fridge. Strangely it is supposed to be a kitchenette but there is no microwave, toaster oven or anything to warm or cook with or dishes to wash in the big stainless steel sink.??????? This accounts for the odd name "Flat Service" hotel.
They said there is internet service but I didn't try it and there are no instructions in the room. Same for the phone, it is unlabeled. Dial 9 for the operator. No clock in the room so ask for a wake up call.
Be prepared for cold water only in the bathroom sink. If you want warm you must get into the shower which has one of those on-demand hot water heaters. Good news is you don't need an adapter for your curling iron or other such appliance with a safety prong.
Below they ask about sleep quality, so I will address it, run the AC unit and it will drown out the barking neighborhood dogs. Don't get me wrong, I love dogs but there are a lot of them around and they are barking a lot.
Not all is bad news, the breakfast was very nice and was included in the rate, lots of variety and good choices. Also the restaurant and front desk staff were as nice as can be, very helpful and interested to talk to an American traveler. In the long run I would recommend staying here, just be prepared for the shortcomings, they are not uncommon in a developing country.
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- Also Known As:
- Riema Austria Flat Americana, Brazil