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“Look elsewhere”
Review of Denali Cabins

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Denali Cabins
Clifton Park, New York
Level Contributor
33 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Look elsewhere”
Reviewed 28 June 2012

We had a similar experience as Mixed Feelings.
Breakfast is fully stocked at 6:00A, but wait until between 8:00 and 9:00 and a totally diferent experience. Very little food - A 2 quart bowl had cut fruit but that was empty. There was no clean silverware and napkins were scarce. The waitress staff were on the grouchy side, probably from everyone asking for more food. Coffee, juice, toast broken muffins were about all that was left
The rooms were rustic, that's for sure! The shower was awful - just a metal stall shower that leaked all over the floor because the curtain was too short. The showerhead was installed way too high - one bar of soap and one small package of body cream for 4 people for our whole stay.
Hot tubs were not working for a couple of days, then not working properly.
For the value, prices should be lower.
It was close to Denali, and office staff were nice.

  • Stayed June 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank S C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AlaskaGM, General Manager at Denali Cabins, responded to this review, 17 July 2012
We appreciate your feedback about the Denali Cabins, and we apologize that you experience was not what we hoped that it would be. We definitely found our challenges in the first two weeks at the Denali Cabins, especially in trying to provide a solid and delicious complimentary continental breakfast for all of our guests. I was aware of our lack of food towards the end of the breakfast period, and we quickly amended that with greater food orders and more sufficient stocking. Unfortunately we were not able to amend the situation in the few days you were here, and I sincerely apologize for that.

I have also personally checked all the rooms at the Cabins for sufficient shower curtain length, as I can understand how it is frustrating to have a leaky shower. I hope that despite your breakfast and shower experience, your stay in Alaska was a pleasant one. Thank you for visiting, and we hope you give us another chance in the future.

General Manager,
Denali Cabins
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Rating summary
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  • Sleep Quality
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  • Service
  • Value
  • Cleanliness
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English first
Berrien Springs, Michigan
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 20 June 2012

The cabins were about what we expected...rustic but after all this is Alaska..right? However the shower needed work as very small and angle of shower water was so odd making it difficult to shower. The staff was very nice and shuttle service very good. Problem was with the little restaurant. First night we ate there and were so pleased with everything. First breakfast was fine but just had to rush out so early for our tour. Second morning we went to eat about 8:45 - 9:00 am. There was literally no food. Breakfast was to be served until 9:30 we were told. All I could have was toast...and then had to ask for butter. No bagels, cold cereal gone except for lucky charms, no milk, no orange juice, no fruit. Only crumbled chocolate muffins. The frustrated waitress didn't know what to do. Was not her fault but she was the only one out there the management was hiding in the back I am sure! The day before while riding the shuttle from the park the driver had to stop at a store for milk. Didn't think he bought much but oh well. After we were in the dining room about 7 more people came in...also shocked. They left ofcourse, to eat somewhere else. We did not have a car so could not go anywhere. We were so hungry. Waitress said breakfast was until 9:15 in front of others and one person said they were told it was until 10 am. If your business promises to do something...just do it. They knew how many guests were registered and potential breakfast eaters. Poor management obviously.

  • Stayed June 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sharon P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Manager at Denali Cabins, responded to this review, 22 June 2012
Thank you so much for your feedback. We are happy you stayed with us at the Denali Cabins, and wish your experience at breakfast had been a more positive one. We sincerely apologize for the lack of food available to you at our complimentary continental breakfast buffet. We struggled in the beginning of the season with this, and have since improved our overall stocking of the continental breakfast. As the General Site Manager, I apologize for not having been at the restaurant at this time, as I would have made sure that our staff was able to find all available breakfast items and restock sufficiently.

Again, we feel sad that the breakfast experience impacted your stay, and hope you will give us a second chance in the future.

Thank You!

Britta
General Site Manager,
Denali Cabins
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Raleigh, North Carolina
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 15 June 2012

My husband and I stayed at Denali Cabins early June of 2012. The cabins are nothing fancy but adequate and lower priced than the hotels in "Glitter Gulch". Each cabin is a separate unit so you have privacy. Heavy curtains are nice at night in the summertime when it's light out all night. There is a ceiling fan for warmer afternoons and a small heating unit that was adequate for the room, but not the bathroom. There is a restaurant on site that serves a complimentary breakfast- very convenient. It's also open for lunch and dinner. And a 'lounge' cabin with books, t.v., games, etc. The staff was very friendly. We went on the all day bus park tour (no food served) and bought two packaged lunches that were very good from the restaurant. Just made arrangements the night before. The cabins are only 8 miles from the entrance to Denali Park.

  • Stayed June 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank unctarheel74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Manager at Denali Cabins, responded to this review, 10 July 2012
Thank you for your honest comments about our property, and we hope to see you on your future trips to Denali!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Denali Cabins

Property: Denali Cabins
Address: Mile 229 George Parks High Way, Denali National Park and Preserve, AK 99755
Phone Number:
Region: United States > Alaska > Denali National Park and Preserve
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Suites Wheelchair access
Hotel Style:
Ranked #11 of 26 Speciality Lodging in Denali National Park and Preserve
Price Range (Based on Average Rates): £££
Hotel Class:2.5 star — Denali Cabins 2.5*
Number of rooms: 46
Official Description (provided by the hotel):
We combine charm of Alaskan cabins with the comforts of a hotel room. You get all the amenities: private bath, wireless internet, TV, phone and comfortable beds. Plus, you get your own cedar cabin nestled conveniently by the highway in the arboreal forest next to Denali National Park. Convenient to package with a day trip into Denali National Park on Denali Backcountry Adventure! ... more   less 
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Also Known As:
Denali Cabins Hotel Denali National Park And Preserve
Denali Cabins Alaska/Denali National Park And Preserve

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