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“Great Location -- Rustic and Dusty”

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Grand Canyon Lodge - North Rim
Certificate of Excellence
Reviewed 13 June 2014

We are a family of five--two adults, 3 kids. We stayed in a Pioneer Cabin for two nights. We loved the location (in the park and steps away from the Grand Canyon) and really enjoyed the lodge. The lodge has a very family friendly restaurant, friendly and helpful staff, good facilities (i.e. beautiful gift shop, western style saloon which serves coffee, pastries and mixed drinks, a take-out restaurant for a quick bite and an amazing deck with incredible views of the canyon.

However, we were underwhelmed with the cabin. (The following night we stayed in a two connecting, Western cabins at Bryce Canyon). While these two properties are both run by Forever Resorts they are world aparts in terms of comfort, cleanliness and luxury. The Pioner cabin was tight for a family of five and the room really needed a good cleaning. While the bathroom, floors and surfaces were clean we found lots of dust and spider webs between the windows and screens, on the window ledges and in corner areas throughout the cabin. The room was very dusty and really could use a good vacuuming to suck out what appeared to be a year's worth of dust build-up. Clearly, The Grand Canyon Lodge is a far superior option to camping but in retrospect, I should have requested a more thorough cabin cleaning.

  • Stayed: June 2014, travelled with family
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Thank FloridaFamilyMan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 13 June 2014

Wanted to see the North Rim of the canyon after visiting the south on a previous trip. It was an out if the way drive to get there and it seemed sensible to stay overnight and catch the sunset.
What a mistake!!!
The Lodge is only interested in coach tours. We were made to feel like second class customers. We could not get a table for dinner because the tours had monopolised it. We were then told that they served meals on the terrace which seemed a nice idea as we planned to watch the sunset. However when we sat down and asked about service we were told that this was not available because all staff were needed to serve the tours!!!! We ended up getting food from the Deli and eating it on our laps, it was that've go hungry.
I booked a "motel style" room after reading that the cabins seemed very basic and small but I've never been in a motel like this. The room was in a block of about 20 and tucked away from the car park. We were offered no help with our luggage and there were only rough steps from the road to the rooms. The room was small and the bathroom smaller than a cruise ship. The shower was dirty and the overall appearance poor.
When we checked out we asked for a porter to help with cases and were told that he was busy with a tour, once again.
Fantastic location but the Lodge is not recommended. It is overpriced because there is no other option and the accommodation and service unacceptable.
Do not stay!!!

Stayed: May 2014, travelled as a couple
2  Thank peterw373
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 June 2014

I was told you had to reserve six months to a year in advance. I must have caught a cancelled reservation as I booked one month in advance. We had a small cabin with a double and a twin. Rooms are very clean- no bugs or spider webs- fop good fir a log cabin. They are close to each other so we had to sleep with window curtains closed to avoid looking directly into the nearby cabin. Reception desk clerk was a bit sarcastic, for no reason, which I found unnecessary.

Ask for a rim view if you book early enough.

  • Stayed: June 2014, travelled as a couple
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1  Thank SueBMaine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 June 2014

We had a nice cabin very near the rim of the canyon. Sometimes the wind was very loud and strong but the cabin was solid. It is a cabin and it's quite a walk to the ice machine, but we were close to the restaurant, gift shop, etc. Bed was comfortable. The cabin had both a tub and a shower. The tub was nice for soaking after riding mules into the canyon.

Room Tip: Ask for one of the cabins nearer the rim. The lodge is not open all year so make your reservations v...
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  • Stayed: June 2014, travelled with family
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1  Thank 990BobN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 June 2014

There is no other accommodation here so there's no competition, and that's probably part of the problem. The public areas of the hotel reflect the time the lodge was built, and that's fine but the restaurant can't cope with the number of people who want to eat, and coach parties get priority treatment - repeat business, I suppose - so you either eat very early or well after 8pm. The other dining options - fast food, basically - did not, in our view, off-set the pressure on the main dining- room. The cabins are basic but that's not the problem. The one we stayed in was dirty. The floor had not been vacuumed, and wasn't during the time we were there. No excuse for that. But if you want to stay on the canyon rim, you've no choice, unless you camp.

  • Stayed: May 2014, travelled as a couple
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Thank TomNorthYorkshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 June 2014

My husband, daughter and I stayed in a cabin for one night before they hiked rim to rim. I really enjoyed our stay. These are perfect to stay in while visiting the North Rim. I did read other reviews and some people were pretty harsh, but you are here to enjoy the canyon ... not be inside! For sleeping and showering they were great!

  • Stayed: June 2014, travelled with family
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1  Thank sierramountaingirls
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 June 2014

This hotel is the only lodging at the North Rim of the Grand Canyon. It consists of a main lodge/lobby with dining room and assorted duplex cabins. The location is superb, right at the rim with views from most cabins. The rooms themselves have been updated but may be a bit rustic for some. I found it has just the right atmosphere for this park. There are porches and rocking chairs in front of each room. Downside, the cabin rooms are not air conditioned, possibly an issue in July and August. We were not uncomfortable in June. Cost for a 2 person double bed room was $194.20 with tax. This is a bit higher than the in-season average but the location is excellent. The dining room is moderately expensive but the food is good and service is attentive. There are deli and coffee shop venues in the same complex as alternatives.

Room Tip: Book at least 8 months in advanced.
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  • Stayed: June 2014, travelled as a couple
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Thank JerseyJim77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Grand Canyon Lodge - North Rim

Address: End of Highway 67, Grand Canyon National Park, AZ 86052
Region: United States > Arizona > Grand Canyon National Park
Amenities:
Free Parking Restaurant Wheelchair access
Hotel Style:
Ranked #4 of 13 Speciality Lodging in Grand Canyon National Park
Price Range: £149 - £225 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Grand Canyon Lodge - North Rim 2*
Number of rooms: 219
Official Description (provided by the hotel):
The more remote North Rim offers up its beauty and solitude to those willing to make a little longer trek to cooler temperatures and greener vegetation of the Grand Canyon's less visited rim. Time means little here in this Nirvana for nature lovers…abundant forest beauty and wrap-around scenic splendor as sheer walls hold in the Colorado River a mile below. The only developed lodging within the National Park’s North Rim boundaries this historic treasure has cabins and lodging tucked into the trees and dotting the canyon edge. The historic dining room with wall to ceiling windows gives diners the unique opportunity to take in the Canyon's views and tasteful regional and sustainable delights for breakfast, lunch and dinner. Reservations are recommended. For guests seeking a unique remembrance of their visit to this special place, there is a gift store and convenience store located at the North Rim. Authentic Native American handcrafts, jewelry and merchandise that is U.S.A. made by local and regional artists provide an array of gift items for guests to the Grand Canyon. Smell the pines, listen to the fluttering leaves of quaking aspen, and keep an eye out for a California condor, the largest bird in North America. The North Rim of the Grand Canyon is only open from mid May to mid October. ... more   less 
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Also Known As:
Grand Canyon Lodge - North Rim Hotel Grand Canyon National Park
Canyon Grand Lodge North Rim

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