How can it get much better than to lie in your bed at night and see the Southern Cross and the glow of the caldera. The setting is nothing short of spectacular. Besides the views from the hotel itself, the location puts you in easy access to all the park has to offer including the Jaggar Museum, the Chain of Craters Road and the best hiking trails. (Kilauea Iki is a hike not to be missed.) The hotel has been recently updated and is attractive and comfortable, within the restraints of it's historic and historical limitations. The bathrooms are small. The rooms will be cooled by your open windows. Instead of these being liabilities, they help you connect with the history of the building and park. And, if the lack of a television in your room is an issue, try looking at the thousands of stars that are visible, or watching the ever-changing glow of the caldera, or listening to the sounds of the night, or taking in the live acoustical entertainment in the family-friendly lounge.
Service at the hotel is where they lose their five star rating, as it is uneven. The young man who checked us in on the afternoon of June 27 was efficient and very friendly. The woman who checked us out two days later would hardly look up and never gave a smile. The man at the omelet station was incredible, keeping the line moving quickly as he made two omelets and two waffles at a time. Our waitress at dinner, while efficient enough, lacked the flair of service that should go with
the linens, menu and prices. The young man in housekeeping that we encountered more than once in the hallway, always greeted us with a smile and hello. If the hotel and restaurant could get all their employees to up to the same level of service, Volcano House would earn a five every time.
- Official Description (provided by the hotel):
- Volcano House is the only hotel located within Hawaii Volcanoes National Park and is perched on the rim of Kilauea's Halemaumau crater. The historic Volcano House Hotel has long captured the imagination of visitors from all over the world with its iconic location, rich cultural legacy, and warm Hawaiian hospitality. Drawing upon a storied history dating back to 1846, Volcano House Hotel is now re-imagined for a new era with updated rooms, a restaurant and lounge serving Pacific Rim fare, and retail shops. Come experience the best Hawaii Island has to offer. ... more less
- Also Known As:
- Volcano House Hotel Hawaii Volcanoes National Park
- Volcano Hotel
- Volcano House Hawaii/Hawaii Volcanoes National Park