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“They don't call this area Paradise for nothing......”

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Paradise Inn at Mount Rainier
newark ohio
Level Contributor
46 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“They don't call this area Paradise for nothing......”
Reviewed 27 July 2014

We stayed two nights at the Paradsie inn last week in two small rooms in the old section of the hotel. The rooms were so tiny you could hardly pass between the twin beds! The sheets were scratchy, towels were rough and the bathrooms down the hall. The walls were so thin I could hear my sons iPad playing a movie next door and my sons heard our alarm in the morning. They had two showers for the entire wing and two toilets. I was not pleased to walk down the hall at 3 am in the complimentary robe to find no toilet paper! So this seems a bit negative well I wouldn't miss this experience for the anything! The location makes up for the shabby rooms hundred fold! This is a remote National park with a hotel built in the 1900's it's old, and you know it. I love the old lodges we have traveled to in other parks and this one is no different.If I came again I would spring for the new rooms as the bathroom thing was a hassle at 3 am! We had a room directly over the dining hall and we could hear conversations, laughter and chairs moving, so get a room on the 3 floor. The doors make a very loud slam every time they close so you can hear your next door neighbors get up to the bath I the middle of the night! Be aware what you are getting and lower your expectations for the actual room. the lobby was lovely and we enjoyed the ranger talk at 2:30 about the hotel. The fireplaces were welcoming as we were wet and cold for the terrible weather. The gift shop really should stock rain gear! We did not being rain pants as the weather predicted warm weather so pack just I case. Oh and gloves! It got down into the 30's at night. Come for the location as it was so lovely to wake up and hike from our rooms.

Room Tip: Rooms above the dining hall are noisy. No elevator if that is a problem for you ask beforehand. Br...
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  • Stayed July 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Helpful?
1 Thank Karekey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pam N, Guest Relations Manager at Paradise Inn at Mount Rainier, responded to this review, 30 July 2014
Thank you for your feedback regarding your recent visit to the Paradise Inn. Please accept our sincere apologies that your rooms without private bath did not meet with your expectations and toilet paper was not available in the restroom. We take all feedback very seriously and will share your comments with our entire team as we continually strive to improve our guest experience.

We are so pleased that you enjoyed the lobby and ranger programs as well as the inn’s proximity to hiking trails and certainly hope you have the opportunity to visit again.

All the Best!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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805 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Southern Outerbanks of NC
Level Contributor
25 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 26 July 2014

We have travelled extensively in National Parks and are very familiar with on-site Classic (old) lodges. We usually choose them and do not expect much more than a clean room, good location, friendly service and the high price. Paradise Inn in Mt Rainier might rank as the worst we have stayed at. No reflection is intended towards the park. The park was beautiful and had a good variety of trails to fit all ages and abilities. Lots of marmots and black tail deer.

As expected, there were limited amenities, no tv, phone, hair dryer, cell or wifi, and paper thin towels. Also no internet anywhere on property (you cannot check in for your departure flight), no ice, no vending, no coffee in room. $2.75 at the snack bar, or part of breakfast buffet. At the cafe/snack shop, I gave up waiting after 30 minutes. There was only one person providing service that first morning. Parking? About 60 "reserved"? spots for 121 rooms. You can compete with the general public for the other available parking in the area, which might mean you are parked 1/4 to a mile from your room. If you need assistance getting your luggage to or from your room, forget about it, I asked, no one was available. There were 3 old carts (2 literally falling apart) a big help in a 4 story building without elevators. Pack very light! Our 4th floor 2 room suite was little more than a small attic complete with sloping ceiling. The standard guest rooms at half the price looked better and had almost as much useable space.

As an added bonus at check in, we were given a notice that the power would be off from 8:00am to 4:30pm on the second day of our 3 night stay. Further explanation said we should be happy for the coming improvements. After all what should we have expected this trip for $300 per night including taxes. The power did go off at 8:00 and unfortunately the day was overcast, foggy and too rainy to do almost anything. As regards the staff, while usually polite and pleasant, they were mostly unknowledgeable and useless. The power did come back on at 2:00pm however, at 2:30 we were notified it would be off again the next day from 7:00am until 4:30pm. They "highly recommend...showers and hot breakfasted prior to 7:00am, though some service might continue to 8:00am.

Though the notices clearly state that these power outages are the result of planned improvement projects. It also seemed clear that the notices were not being issued until you were within the two night charge penalty period for either canceling or changing your reservation.

We really appreciated the Oriental couple who helped us get through the halls, stairs and doors and into our car when departing. We are glad we went to the park.

Room Tip: Best rooms are standard 2 queens, or 1 king with bath. Floor numbering is confusing, 3 or 4 appeared...
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  • Stayed July 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank echobird
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pam N, Guest Relations Manager at Paradise Inn at Mount Rainier, responded to this review, 30 July 2014
Thank you so much for your candid review and please accept our sincere apologies for your disappointing visit. We appreciate all feedback and I have taken the liberty of forwarding your comments to our entire management team. Bellman are scheduled throughout the day and evening to assist with bags and we are so sorry one was not available when you needed assistance. In addition, it was very unfortunate that the power outage occurred on very cool, wet days and we do apologize for the inconvenience.

Thank you again for taking the time to share your thoughts and perspective regarding the Paradise Inn.

All the Best!
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Travellers are raving about these Mount Rainier National Park hotels

Seattle
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 26 July 2014

Staff is really friendly and the place is just amazing. Because it is high in the mountain you can see incredible amounts of stars at night and air feels really fresh in the morning. Surroundings are just out of this world, but you could also spend the whole day just in the lodge listening to the live piano, eating soup in a cold day... wonderful.

Room Tip: Smaller rooms are really small, but they have everything you need.
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  • Stayed May 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Helpful?
1 Thank T-K-GAS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sequim, Washington
Level Contributor
64 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 24 July 2014

Granted it is in a National Park and the surrounding area is considered 97% wilderness, but the lodge had a planned power outage for Tuesday, July 22nd for eight hours, and did not feel it necessary to advise people with reservations. Then, the scheduled maintenance hit a snag and it carried over to the next day. We did head out to see sights but the weather was very cool and rainy with thunder and lightning.
The lodge lobby is beautiful and well maintained. The lobby has hand-painted lamp shades done by a local botanist. They depict the plants of the park. A descriptive book is available in the lobby store. These lamps alone are worth the trip.
Dinning room is well staffed with a good menu and service. All is high priced, but good quality.
Rooms were well worn, but clean and warm. Stairs only for floor and room access. Lobby is level three. Four is one up and one and two require steps down. Level one can be accessed by walking down the parking lot, but heavy rain and cold can negate this option.
As always the Park Ranger talks were wonderful. Too bad few people take advantage of this resource. They were very informative of the flora, fauna, geology, park and lodge history.

Room Tip: Level three is the lobby. These rooms do not require stairs to access. Others require stairs and t...
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  • Stayed July 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank 93MartinG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hazlet
Level Contributor
194 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 182 helpful votes
Reviewed 24 July 2014

We have been to numerous National Parks and have stayed at most. Paradise Inn is much like several others. The location can not be topped and the cost of the location is the comfort and affordability that you give up. Paradise Inn is old, leaky, and in the perfect spot for outdoor exploring. There are numerous trails nearby and all of them intersect somewhere. By doing this, a hiker can tailor their walk according to the challenge that they want to take on. Here's the helpful hint - the small café tucked into the far corner of the hotel lobby is best for an affordable breakfast with free refills of Starbuck's coffee. The café at the visitor center is the best place for lunch, though it's expensive. There is no gas for your car - as far as I can figure, the nearest gas station is in Eatonville, so be warned.

  • Stayed July 2014, travelled as a couple
    • Location
    • Rooms
    • Service
Helpful?
1 Thank Fishscales44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Portland, Oregon
1 review
Reviewed 23 July 2014

This lodge is rated as one the grand park lodges for good reason. It has undergone an amazing restoration to original appearance but modern standards. It is sited directly below Mount Rainier with stunning views in all directions. A popular hike is to Panorama Point rewards a hardy soul with a sense of accomplishment and amazing views. The restaurant is great, the lobby a great place to relax, and there is a cafe that serves Starbucks coffee. What more could you ask for? There is a new environmentally friendly visitors center with great information. There is also an on property mountain guide service.The hikes are great and the trails well marked.

Room Tip: If you want an in room bathroom choose the Annex. The lodge has bathrooms and showers a short walk...
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  • Stayed July 2014, travelled solo
    • Value
    • Rooms
    • Service
Helpful?
Thank Nels J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pam N, Guest Relations Manager at Paradise Inn at Mount Rainier, responded to this review, 25 July 2014
Thank you for taking a moment to share your recent experience. We are so pleased that you enjoyed your stay and certainly hope we have the opportunity to welcome you back for another visit.

All the Best!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Northbrook, Illinois
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 23 July 2014

Overall, this was a really neat place to stay. It is right at the foot of Mt. Rainier and by the visitor center there. Great location if just spending a couple of nights in the park. We only spent one night here (two days). Overpriced, but to be expected for the location in the summer. The hotel is grand but really neat (100 years old and well preserved). The main shared areas of the hotel are much, much more interesting than the small, outdated, rustic (but very clean) room. Still, that is all to be expected for such an old and preserved place. So, for the room, maybe a "good" rating, but for the overall hotel and location itself, probably and "excellent" rating. Very helpful and engaged staff!

  • Stayed July 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Helpful?
1 Thank Jeff S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Paradise Inn at Mount Rainier

Property: Paradise Inn at Mount Rainier
Address: Mt Rainier National Park, Mount Rainier National Park, WA 98368
Region: United States > Washington > Mount Rainier National Park
Amenities:
Free Parking Restaurant Suites Wheelchair access
Hotel Style:
Ranked #1 of 3 B&Bs / Inns in Mount Rainier National Park
Price Range (Based on Average Rates): £££
Number of rooms: 121
Official Description (provided by the hotel):
Built in 1916 and designated as one of the "Great Lodges of the West" this historic guest lodge sits in the shadow of Mount Rainier surrounded by mountain meadows lush with wildflowers. Miles of hiking trails just outside the front door lead to adventures in all directions and offer panoramic views of glaciers and waterfalls. ... more   less 
Also Known As:
Paradise Hotel Mount Rainier National Park
Paradise Inn Washington

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