A non-smoking room for 3 adults was booked, but receptionist Mr. Leon Cheng insisted it was for 2 adults, even 2 breakfast vouchers, 2 pillows and 2 towels were initially offered.
Had to get travel agent to clarify with receptionist before all amenities were catered for 3 adults.
After the check-in saga, some of the staff became very rude - especially breakfast staff, who was most impatient. Non-smoking room also smelt slightly of cigarettes.
The location of the hotel is good (opposite metro station), but overall stay was made terrible by the staff.
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- Also Known As:
- MRT Hotel Taiwan, Asia