I made an enquiry on the room availability for 31 March 2014 some time in Dec 2013, the person in-charge replied and asked me to pay 50% of the room rate in order to confirm the reservation. Without further delay and hesitation, I made payment via PayPal, on 24 Dec 2013. However, due to some last minute work commitment, we are forced to cancel our trip. I then informed the owner via email (some time between 7-8 Jan) and the disaster started here. The replied I received was a nasty one, telling me that they will only refund me 50% of what I have paid as they are "not supposed" to refund even a cent. I got very upset by the attitude that I checked through their "policies" and noticed that all the terms & conditions are to the favour of owner, and there were a lot of grey area. I listed them out and requested for an explanation. Unfortunately, there was no reply after I have waited for 2 days. They only responded to my email after I told them that I am going to report the case to the authority. Though the sum of money that I have paid (NT750) is not much, but I guess that's enough to show the integrity and honesty of this "special lodging". Go to this place at your own risk!
- Also Known As:
- Shin Shin Minsu Taiwan/Chiayi County