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“An Amazing House!! An incredible stay!”
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Overview
Holiday Rental House -
5 Bedrooms, 3 Bathrooms, Sleeps 13
Ellesmere, Shropshire, England

Reviews from our community

Average - based on 8 reviews
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Reviews from our community

Date | Rating
  • English first
  • Any
English first
English first
Any
English first
DJeffery1...
Worthing, United Kingdom
Level 5 Contributor
47 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
“An Amazing House!! An incredible stay!”
Reviewed 8 April 2016 for a stay in April 2016
2
people found this review helpful

I am utterly perplexed at some of the poor reviews!! The house is an outstanding place to stay and brilliantly situated for what has been a memorable and enjoyable holiday!
The Top House is totally equipped for every need and the owner clearly cares for her customers. Beautifully clean and spacious rooms a delightful kitchen which is a great space for the family. Lovely warm and cosy lounge with a great log burner with wood provided by the owner.
The outdoor space is superb and the children and our dog had great fun in the garden.
A washing machine, tumble dryer and dishwasher provided and beds are so comfy!
We would love to come back and we will recommend to anybody.

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
10 Apr 2016
We are over the moon that you enjoyed your stay at Top House so much, thank you for taking the time to share your experience there. It is wonderful to hear that you found all you needed there for a great holiday - the wood burner sounds like a particularly lovely feature, great for cosy evenings! We certainly hope that you return to enjoy it all over again very soon.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
ajkennedy...
Berkshire, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“What a disappointment”
Reviewed 2 July 2015 for a stay in June 2015
1
person found this review helpful

So disappointing! The property has the potential to be outstanding, size of property, a great setting, superb gardens & proximity to great places to visit.

Unfortunately other than the kitchen/dining area, we found many issues with the property:

- stains on the lounge carpet
- overall cleanliness of property very poor
- washing up bowl a health hazard
- bedding in the bedroom to the right of the stairs had not been changed
- at least 30% of the crockery chipped
- although a washing machine is available, advised only to use in emergencies

Our disappointment & frustration is that these things are not difficult to fix, but are simply being overlooked!

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Garden & setting
Liked least: Dirty bedding & poor cleanliness
Travelling group: Extended Family
Would you recommend this hotel to a friend?   No.
  • Was the property as advertised?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Ellesmere hotels

Benjamin...
Brighton, United Kingdom
Level 2 Contributor
9 reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Great for family holiday”
Reviewed 28 June 2014 for a stay in June 2014
3
people found this review helpful

We had a great week at top house and were extremely lucky with the weather. There were 6 adults (3 couples), a 4 year old, an infant and a dog. There was plenty of space with 2 of the rooms unused.
The house had 2 high chairs and a decent cot for the baby and the master bedroom had a connected children's bedroom for our son. The house has the most amazing garden that is fairly contained which was great for our dog and son. The garden is really well maintained which is unusual for a rental and we spent lots of time sat outside using the BBQ.
The kitchen is a really decent size and the doors open up so you can really enjoy the weather and garden.
There are two lounges so we utilised one as a play room and it does have lots of children's toys, games & dvd's.
The only downside is there is not much within walking distance. We were really unimpressed when we popped for a drink in the horse & jockey. Unfriendly, unwelcoming, poor choice. We stayed for one drink and left and wouldn't consider eating there. There are far better options in Wem (the castle) or welshampton (the sun inn).
We really enjoyed our week and would definitely recommend it.

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Portsmouth
Reviewed 8 May 2014 for a stay in February 2014
2
people found this review helpful

Value Rooms
Location Cleanliness
Check-in / front desk Service
Would I recommend this holiday rental to my best friend?  
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Julia O
Nottingham, United Kingdom
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Perfect!”
Reviewed 29 January 2014 for a stay in January 2014
2
people found this review helpful

After a dark, rainy traffic filled Friday night drive we were greeted by a beautiful warm, friendly house with tasty coffee cakes on the table as we arrived.

The first thing that struck me was the house was like the photos, countless times I have been to places that look like the Buckingham Palace online and you arrive to something more comparable to what you see on grime busters. The house was incredibly well equip with plenty of pots, pans, wine glasses, serving dishes, gravy jugs and even right down to egg cups. The house had such a homely feel with plenty of books, games, dvd's and with a trip down memory lane with the cd collection.

I went through Sykes Cottages who provided a well organised seamless service. They have people available to answer any questions till late in the evening and at weekends which was great with organising the trip around work.

The lady in the local pub 'The Horse and Jockey' was very friendly and helped with directions getting to the cottage as I could not get hold of the owner. When we visited on the Saturday night for food, it was okay pub grub, very quiet with only a couple of locals and with below average service which was disappointing after such fantastic experience whilst contacting them over the phone. Nonetheless it was great to have somewhere within walking distance.

Slight glitches with the house were the windows and doors were terribly fitted and it was a real struggle opening and closing them. I found the owner a little abrupt when I called for extra details and to arrange key collection. The ten o'clock departure was very early, especially as they arrived to prepare the cottage dead on 10am.

Overall it was a great weekend with some lovely walks nearby, a real escape to the country. The house is well capable of holding big groups of people without being either overly big or cramp. I couldn't have hoped for a more perfect place.

I definitely recommend and should the occasion occur I will be returning.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: The open fire, beautiful finish to the house, views, space.
Travelling group: Friends
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Families with young children
Large groups People with pets
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wadebridge, England, United Kingdom
Reviewed 7 October 2012 for a stay in October 2012
1
person found this review helpful

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: the amount of bathrooms
Liked least: The thieves that stole our children's tractors
Travelling group: Young Children
Your age range 25-34
Would you recommend this hotel to a friend?   No.
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Management Response
7 Oct 2012
Thank you for your review. To the best of our knowledge there have been no other thefts reported from the property and the owner has provided assurance that all of the parties referred to are unrelated and entirely trustworthy. The owner was shocked to learn that a theft had occurred and has confirmed she would have been more than willing to come to the property to discuss this and any other matters if it had been possible for a mutually convenient time to be arranged. Top House consistently receives good feedback and the owner has stated she is more than willing to address any issues that arise during a holiday so that she can provide the best service possible for guests.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
kaimazing
London, United Kingdom
Level 2 Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Would deffo recommend!”
Reviewed 21 June 2011 for a stay in June 2011
6
people found this review helpful

Good sized house that easily sleeps 12-13 people comfortably situated about 30 minutes drive away from centre of Shrewsbury. Big tesco about the same distance away and smaller tescos nearby.

Place is well equiped and clean on arrival. Good sized lounge with large tv and dvd player. Big kitchen space with everything you would need present. Nice big garden and patio area if the weather is nice. Rooms are nice and comfortable with 4 double beds spread around the house.

The only thing is that phone reception is quite low in the area so if you just want to get away, great. However, if you still need to communicate frequently then you need to go outside to get some signal or walk around the house. No Wifi in house which would be useful for people trying to plan things on laptops etc.

Value Rooms
Location Cleanliness
Check-in / front desk Service
Travelling group: Large Group/Tour
Your age range 25-34
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Young singles Friends getaway
People with disabilities Older travelers
Families with young children Families with teenagers
Large groups Luxury-minded travelers
Rugged travelers
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2 guests
Adults2
Children0
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