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“Good Hotel...”
Review of Mercure Lavasa

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Mercure Lavasa
Ranked #2 of 3 Hotels in Lavasa
Certificate of Excellence
Reviewed 1 April 2014

The property has been well constructed and has nice and spacious rooms. The food at the restaurant of the hotel is good and there are lot of options for vegetarians. Location of the hotel is not bad and is well located near the main attraction points. Overall a nice experience for a small getaway from Mumbai.

  • Stayed: March 2014, travelled with family
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1  Thank MukulJain_2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anand G, General Manager at Mercure Lavasa, responded to this reviewResponded 6 April 2014

Dear Guest,

Thank you for sparing time and posting your review of Mercure Lavasa.

We are happy to know you had an enjoyable stay and it was a pleasure to have been of service to you. We thank you for your detailed feedback on our services.

It is feedback from esteemed guests like you that helps us to constantly introspect our systems and procedures and assists us in striving for a better product and service.

My team and I look forward to your next visit.

General Manager
Mercure Lavasa

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520 - 526 of 897 reviews

Reviewed 27 March 2014

We stayed at Mercure Lavasa on a family trip. The rooms were comfortable and spacious. The buffet spread was really good. Also, the service was excellent. The location was ok as there was a lot of construction going on nearby.

  • Stayed: July 2013, travelled with family
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Thank Rohitb1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anand G, General Manager at Mercure Lavasa, responded to this reviewResponded 2 April 2014

Dear Guest,

We very much appreciate your comments regarding your stay at the Mercure Lavasa. It is always a pleasure to receive positive feedback.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Anand Ganesan
General Manager
Mercure Lavasa

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 March 2014

Had been to Lavasa for a long weekend, since we had heard rave reviews about the location as India's first planned hill city. It's an upcoming location and there was a lot of construction activity going on. Mercure cannot really boast of any good views as I could neither see the lake nor could I have a good view of the mountains since there is so much work going on all around. But the hotel by itself is good. Nice rooms, comfortable beds, and their restaurant downstairs has a really good buffet with a lot of variety.

I observed a lot of business people who stay here, maybe due to their work assignments, but very few guests were actually here on holiday. Salman Khan was shooting for his film Jai Ho, and the neighbouring Fortune Select Dasave was almost completely booked for him and his entourage. Due to his shoot, most of the roads were blocked and crowds thronged to have a glimpse of their favourite star.

The WiFi at Mercure is pathetic. They say its free, but you can neither get a signal or does it even connect. Hope this is not the case anymore since my review is long overdue since the time I stayed with them.

But overall, I would recommend this place as it's much more affordable than its other contemporaries.

Room Tip: Choose a room on the higher floor. Brighter and less noisy.
See more room tips
  • Stayed: April 2013, travelled with family
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1  Thank Zenobia T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anand G, General Manager at Mercure Lavasa, responded to this reviewResponded 2 April 2014

Dear Guest,

We very much appreciate your comments regarding your stay at the Mercure Lavasa. It is always a pleasure to receive positive feedback.

At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the wi fi problem and prevent future occurrence.

Thank you again for sharing your experience, and we hope your next visit will be a pleasant one.

General Manager
Mercure Lavasa

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Reviewed 22 March 2014

We didn’t made any prior reservation so went directly, rate offer was also moderately priced .Our stay was quite enjoyable. The reception staffs were good. The manger Zeeshan was fantastic. He was by far the best in the hotel and better than staff in other hotels we stayed in. he was just wonderful with advice and info about Lavasa. Dinner was also good, will recommend this hotel to friends and family

Room Tip: room on 3rd floor
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  • Stayed: March 2014, travelled as a couple
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Thank rubimenon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anand G, General Manager at Mercure Lavasa, responded to this reviewResponded 24 March 2014

Dear Guest,

It is always a pleasure to receive positive feedback and we are delighted to receive it for your stay at Mercure Lavasa.

I would like to thank you for sharing your feedback with us and thereby giving us the opportunity to enhance our quality of services.

Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,

Anand Ganesan
General Manager

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Reviewed 13 March 2014

Recently stayed at the mercure lavasa and overall it was a nice stay. Rooms are clean and spacious. The staff is friendly and is very prompt. Food was really good. Location is in the midst of lavasa.
will definitely stay here again.

  • Stayed: March 2014
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Thank bebunegi20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anand G, General Manager at Mercure Lavasa, responded to this reviewResponded 21 March 2014

Dear Guest,

We very much appreciate your comments regarding your stay at the Mercure Lavasa. It is always a pleasure to receive positive feedback.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,

General Manager
Accor Hotels

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Reviewed 12 March 2014

Good and cozy rooms, walkable from the main Lavasa street with all the eateries nearby. Unfortunately I couldn't get to the breakfast in the morning, so can't comment on that. The rooms were a bit expensive due the weekend.

  • Stayed: April 2013, travelled as a couple
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Thank raghusiddarth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anand G, General Manager at Mercure Lavasa, responded to this reviewResponded 10 May 2014

Dear Guest,

We very much appreciate your comments regarding your stay at the Mercure Lavasa. It is always a pleasure to receive positive feedback.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,

Anand Ganesan
General Manager
Accor Hotels

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 March 2014

I stayed for a day with my family. Me and my family loved the service of this hotel. It's clean maintained well. Whatever with others feelings but I was happy. All the staff were in reach in seconds. Trust me you will be privileged to stay in. A home away to be in..

  • Stayed: February 2014
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Thank 893ramas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anand G, General Manager at Mercure Lavasa, responded to this reviewResponded 13 March 2014

Dear Guest,

We very much appreciate your comments regarding your stay at the Mercure Lavasa. It is always a pleasure to receive positive feedback.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Regards,
Anand Ganesan
General Manager
Mercure Lavasa

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Mercure Lavasa

Address: 3 Dasve Circle, Lavasa 412112, India
Phone Number:
Region: India > Maharashtra > Pune District > Lavasa
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #2 of 3 Hotels in Lavasa
Price Range: £50 - £98 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Lavasa 4*
Number of rooms: 130
Official Description (provided by the hotel):
Nestled in the lap of Sahyadri Mountain ranges or the new World Heritage sites, is Mercure Lavasa. With 130 rooms opening to the vast expanse of nature on one side, and a upcoming cosmopolitian lifestyle on the other. Offering international hospitality and impeccable standards of quality that promise to make your every stay memorable.Welcome to Mercure! ... more   less 
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