A stunning hotel in an ideal location just off the motorway, fantastic room worthy of Vegas. Our room (220) was over the public entrance to the restaurant and can imagine if staying over a weekend could be noisy. We stayed on a Monday night.
When travelling all we want is something clean and a reasonable meal (steak and a bottle of red). Have been travelling to Italy for best part of 40 years and know how the the Italians like their meat cooked.
It all went pear shaped when we went into the restaurant, my wife ordered a fillet steak - medium, along with 2 side dishes. The fillet was presented, and could not have been cooked for more than 5 secs each side - it was more "Blu", and as such was inedible for my wife. Only one side dish was presented. I asked for the steak to be cooked a little more to be told by the "waitress" "thats medium" which I responded please cook a little more.
The second side arrived, so I ate my meal. 30 minutes later the fillet arrived - "nuked" with cold side orders on a cold plate. By this time I had finished my meal, I was totally ****** off as this had ruined our meal so called for the manager - words were exchanged and she agreed to replace the fillet and side dishes.
Another 30 minutes went past when the replacement meal arrived, not a fillet, and overcooked. The meal was "thrown" on the table. The 2 waitresses were rude,surly and petulant. It was not only us, but they seemed to treat all the dinners in the same manner - with contempt.
Breakfast was not much better - the cooked items were all overcooked and on a Tuesday morning the rolls were as hard as bullets !
We would have enjoyed 2 x Big Macs more as opposed to paying 100 euros + to be insulted.
replace the waitresses and cook and would improve 100%
- Official Description (provided by the hotel):
- Elegance, service, comfort and great hospitality for all our guests: this is Just Style! Situated in the north area of Milan, the hotel is an excellent location just minutes from the Rho Fair, Milan, the airports and the Lakes. Perfect for business trips, conferences and congresses, but also as a base for a tourist visit to Milan and Lake Como, 15 minutes away. The hotel is equipped with free Wi-Fi and conference center, and offers a chance to relax at the Gym & Spa, 15 min. from the hotel. The best solution for business and leisure, an hospitality that combines class, tranquility and privacy very close to Como, Lugano and Milan. Our offers will offer you a unique and customized service. ... more less
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- Also Known As:
- As Hotel Lomazzo
- Just Hotel Lomazzo Fiera Como