I have stayed in various hotels (see reviews) and I am always positively surprised. This is the second time that I stayed at the Marriot and although my first experience was a positive one, I was disappointed this time round.
When I arrived I had a room (404) located next to the bar, the service room, the entrance to the rooms and the road (last one would not have bothered me if I had a room further away from the rest). Make sure you are not given this room, or room 406 which has the same problem.
When I asked for a new room I was thankfully given one (room 407). The only one they had available was a handicap room, but no worries. However, the room definitely needs to be checked by the handicap association. The bathroom was suited partially to fit their needs, however, only a bath was available and although you can take a bath, a shower would be out of the question. Not only can you not reach the shower knob if you are unable stand on your two feet, the knob was limescaled solid. The cupboard was placed in a corner (not sure how you would reach that with your wheelchair) and the rod to hang up your clothes on had not been changed to make it easily accessible (too high).
There was enough room, however.
Internet costs 16.00 pounds a day which I thought to be to pricey, but it could be because of the crises? Breakfast for another 16.50 if not included. And you need to put in a deposit of 50 pounds per room, just in case?
Rooms definitely need refurbishing (wood around baths rotting and rooms smelling bad if you don't open your window)
One very positive point, service at the restaurant is great and breakfast is fantastic!
All in all, not 4 star worthy in my point of view.
- Official Description (provided by the hotel):
- Treat yourself to stylish luxury at the Bexleyheath Marriott Hotel. Our four-star accommodation features everything you need for a memorable stay in southeast London. Whether traveling for business or leisure, enjoy ideal access to the 02 Arena, Bluewater, and Greenwich. ... more less
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- Also Known As:
- Marriott Kent
- Marriott Bexleyheath
- Kent Marriott
- Bexleyheath Marriott Hotel Kent