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“Misleading advertising and service”
Review of Menstrup Kro

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Menstrup Kro
Ranked #1 of 1 Hotels in Menstrup
Reviewed 5 April 2010

The worst thing was the 40 dkk charge for ice water at dinner, outrageous price for a beaker of tap water with ice, and that I was not told that there would be a charge, so having ice water at 2 dinners meant a surprise charge of 80 dkk, at check out, I felt cheated. A really stupid thing for the hotel to do. That charge is beyond reasonable.
Internet access was advertised, if you have your own computer I found upon arrival.
There is a fitness room in the basement, very poor quality and broken training machines, the pool is very small and the sauna was not working. The staff were nice people.

  • Stayed: April 2010, travelled as a couple
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3  Thank Johnetruth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (200)
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12 - 18 of 200 reviews

Reviewed 2 February 2009

We found this nice looking resort for a weekend, for celebratind our anniversary. But what a disaster!!
We came up to an uncleaned room. Well I guess that happens. The next room was cleaned. But we still missed soaps, bathropes, slippers, fresh fruite with chocolate, which we where promised for an extra fee, at the reservation. We called the receptionist Pia, and she came up with soap supplies. We never got an apoligize for anything of aboved, but instead almost accused lying of the extra's that have had ordered. The problems continued, and she wouldn't leave our room, when I asked her to. So we decided to take our bags and leave the "Hotel" 2 hours after checkin. What a disaster. A really bad experience. We was shocked with the service & the way they treated us.
We can't recommend this resort at all!

  • Stayed: January 2009, travelled as a couple
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4  Thank nockio
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Reviewed 4 weeks ago via mobile
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Stayed: August 2017, travelled as a couple
1  Thank Aase S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 August 2017
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  • Stayed: August 2017, travelled as a couple
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1  Thank Hanne Juna S
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Reviewed 5 August 2017 via mobile
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Stayed: August 2017, travelled as a couple
1  Thank Jbk64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 July 2017
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  • Stayed: July 2017, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank Anadem
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Reviewed 21 July 2017 via mobile
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Stayed: July 2017, travelled with family
Thank Terndrup
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Menstrup Kro

Address: Menstrup Bygade 29, Menstrup 4700, Denmark
Region: Denmark > Zealand > West Zealand > Holbaek Municipality > Menstrup
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #1 of 1 Hotels in Menstrup
Price Range: £87 - £120 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Menstrup Kro 3*
Number of rooms: 79
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