I stayed five nights at this hotel in connection with a job seminar. The hotel is located in a nice coastal area and there are only five minutes to walk to Son “downtown” with all its beautiful and old wooden houses.
If I only consider rooms or conference facilities, I will give the hotel a high score. But it is definitely something missing at the service level. I stay a lot in Asian hotels and it's a bit of a transition when you come to a Norwegian hotel service-wise. They do not welcome you in any specific way and they do not say goodbye. When you ask for toothpaste in the reception area, they will charge you NOK 25 for the smallest tube I have ever seen. Why not give it away for free? Two small bottles of beer costing NOK 128, but I guess that has to do with the Norwegian cost level. During lunch and dinner food was often served very late and sometimes we had to sit and wait 20-30 minutes between the appetizer and main course. When I checked out I had to pay for an extra night because the staff said that this was agreed with my company. This turned out to be a misunderstanding and I had to spend some unnecessary time to get the money refunded. I did not try the spa facility, but many of my colleagues did and they were very happy (as long as you go for what is included in the room your price).
The conclusion is that it is a really beautiful hotel, the food was amazing, but something missing on the service attitude.
- Official Description (provided by the hotel):
- This is the place to be for guests who love golf, sailing, kayaking, seafood, beautiful beaches and idyllic, small villages with art galleries and cafes. Son Spa also offers tranquilizing spa experiences and a magnificient seaview from the outdoor jacuzzi and the indoor pool. 74 of the 148 rooms are suites with private balconies. Most of them overlook the Oslofjord. The hotel salon has beautiful fireplaces and typical nordic interior design. Here you can enjoy a glass of wine while looking at local art or the lovely harbour view . The large terrace by the sea and the guest harbour is excellent for breakfast, our legendary prawn sandwich or an evening barbeque. Our aim is to make you feel you are staying with friends. We offer a variety of activities as we are only one metre from the sea and the beaches – and a nice walk from the golf court and the pittoresque village of Son. You are 40 minutes away from the capital of Norway and an hour´s drive to the swedish border. ... more less
- Reservation Options:
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