Me and my partner stayed here last November. The place is nice downstairs, hammocks, a little restaurant. Basic rooms, but a good price. We were put in one of the rooms upstairs, which was unfinished- made of carton board- floors and ceiling, but clean so fine.
Had a couple of meals here and we found the food good value, tasty and the man (the older guy) very friendly and nice... until something went wrong.
After our first night's sleep, my husband and I woke up to go on a tour we booked the day before, of the island. I heard an almighty crash from the adjoining bathroom and opened the door to find my husband shocked and shaking- he had gently lain one hand on the sink as he was brushing his teeth and the whole thing had come crashing down around him, smashing into pieces and narrowly missing his foot. We were both really shocked that the sink had obviously not been cemented in and was loose like that. If it had smashed and hit his foot, our trip would have been over.
We told the owner and he didn't even apologise. In fact, he asked us to pay for the sink!! We tried to explain that we had paid for a room and in exchange should have been given somewhere safe to stay. It was not our fault that the sink in the room was unfinished. No one told us to be careful in there. The man disappeared and the cleaners were sent up to clean the pieces away. Then the man's son came up, barged into our room and started shouting at us and threatening us saying we had to pay. My husband sent me to go and get help from an english speaking tour guide, someone we had met the day before, who worked opposite the hostel. I went to get him and the son tried to block me leaving. I left anyway and the son and his mother said they were going to call the police. I said I would like the police to come, as I was genuinely afraid the son was going to hurt me and my husband.
The tour guide agreed to help us and came back with me to the hostel immediately. The police had arrived already- there were four of them standing around and talking to the owners and my husband. The police didn't ask us any questions at all and were generally completely unhelpful. My husband even showed the police and the owner a sink in a room next door to ours and the sink, again, wobbled like crazy as it also was not fixed in. Finally, our tour guide said the easiest thing was for us to pay something so we could get on with our trip. So we paid them for our night's accommodation (as we'd always agreed to do, in spite of the accident), and another $20 US for the sink. The guide told us to look everyone in the eye and say thank you and leave.
We paid, smiled, thanked everyone and left. I was pretty shaken by the whole experience and my husband was livid that we'd had to pay.
The tour guide told us that they don't deal with Hotel Aly because they know lots of people who have had various problems with the management. I even heard someone say the police get called there a lot and that their son has a reputation of being aggressive,
Obviously, we would not recommend this hostel. It's cheap- if you stay there and nothing bad happens, you'll be fine. But if something goes wrong, you're in trouble.
- Official Description (provided by the hotel):
- Welcome to your Hotelito and Restaurante Aly: We are located in the heart of the city of Moyogalpa, the port Moyogalpa, 1 block up on the left, High Street, Isla de Ometepe, Rivas, Nicaragua. This is a family hotel. Founded in 1980, our hotel is affiliated with CANATUR (National Chamber of Tourism) and also INTUR (Nicaraguan Institute of Tourism). The main services we offer are: Accommodation (16 rooms with fan, A / C, TV. Cable, Private bathroom and wifi), Room prices from U $ 7.00 P / P. Bar, Restaurant (Breakfast, Lunch and Dinner), Laundry, Internet access (free for guests) and others wishing to dine in our hotel, Souvenir, Bilingual Guides, Income Motorcycle (Scooter and Mountaineering), Bicycles, Transportation Turistico (taxi) See section Tour Half Day or Full Day) and free information for all our visitors. Surrounded by an environment with nature. ... more less
- Also Known As:
- Hotelito Y Restaurante Aly Moyogalpa, Nicaragua - Isla De Ometepe