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“CAN'T WAIT TO RETURN”

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The Edgewater Resort & Spa
Ranked #4 of 4 Hotels in Arorangi
Reviewed 22 July 2014 via mobile

Would like to say a HUGE thank you to the staff at the resort especially Amelia our wedding co ordinator even with the rain we still had a wonderful night. All staff were amazing and friendly our four kids fell in love with the staff and the laid back
Easy going nature of everyone. From crab racing to island night to fire twirling there us something for everyone you can be as busy and intense as you like or laid back to the point of forgetting what day/month it is there is something for everyone and if you come away dissappointed then you only have yourself to blame.Cant wait till next year .thankyou to all of you once again

Stayed: July 2014, travelled with family
Thank Kylie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Edgewater2015, The Edgewater Team at The Edgewater Resort & Spa, responded to this reviewResponded 24 December 2015

Kia Orana Kylie,

Thank you for taking the time to post a fantastic review. We are delighted to hear that everything was perfect, regardless of the weather we wish many more blessing to you and your family. We look forward to welcoming you all back to our shores in the nearer future.

Kind Regards,
The Edgewater Team.

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Reviewed 18 July 2014

Paradise does exist! beautiful Cook Islands! still unspoilt by western commercialism. the Edgewater at first sight seems a little outdated BUT once ensconced in our upgraded suite the place became everything we had wanted. wonderful friendly staff who couldn't do enough for you. the Edgewater is close to several other eateries(within walking distance) all fabulous! the bus (clockwise and anticlockwise) provide an excellent service if you don't hire a car or bike.

can't wait till we can return.

Room Tip: the vip suites are big and the view over looking the lagoon is stunning
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  • Stayed: May 2014, travelled as a couple
    • Value
    • Cleanliness
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2  Thank bev51Sydney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Edgewater2015, Guest Relations Manager at The Edgewater Resort & Spa, responded to this reviewResponded 4 December 2015

Kia Orana and Warm Cook Islands Greetings,

Thank you very much for your positive feedback in regards to your stay with us. We are delighted to hear that you enjoyed your time here in Paradise and enjoyed the facilities provided by the hotel. Glad to hear that you are considering a second trip, we look forward to having you visit us soon. I highly recommend inquiring more about our Coral Club Loyalty Card.

KInd Regards,
The Edgewater Team.

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Reviewed 17 July 2014 via mobile

Not a great place to stay if you need sleep. We stayed in a garden villa and a garden room and were exposed to dogs barking, bad karaoke, local party noise, a fight, noisy staff and unwelcome phone calls, weed whackers, construction noise and worst of all the ROOSTERS going at all hours. Not exactly restful. Otherwise is average and in need of some TLC. Wet tile paths are treacherous. Staff were nice.

Stayed: July 2014
3  Thank Derek P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 July 2014

The room was basic and a little tired. Staff need to be coached on customer service.
It is a laid back holiday where we read, snorkeled and rested which is what we needed.
I was disappointed that the island night had a western carvery and next to no tropical fruit available.
If I went to the cook island again I would stay at the Edgewater but I think it unlikely I would visit again

Room Tip: ask for upgrade to beach front not pool fronting
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  • Stayed: July 2014, travelled as a couple
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    • Cleanliness
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1  Thank malegj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 July 2014

We didn't stay at Edgewater, but we went there twice for events linked to a wedding. The first was the 'Island Night.' It was a vey expensive waste of money. Cocktails and other bar prices at Edgewater are off the wall--50% higher than elsewhere! The island feast was, overall, pretty mediocre. Rukau (taro leaves cooked in coconut cream) was nice, ika mata (raw fisk) was good, and so was taro. The salads were very average and the fish was over cooked. Meat too was overcooked. Chicken was very greasy. The island dance show was only so so. The dancers are obviously very good, but the stage is so small they had constrain their dancing. The MC was fairly average as well. We returned for the wedding and, because of a change in time, ending up eating a snack. Surprise, surprise, the toasted paninis, served with a nice bowl of fruit, were quite nice. If I had been judging the food on them alone, I'd have rated it 3.5 rather than 3. Tip 1: If you intend to stay here on an attractive 'package,' make sure you self cater or eat out. Tip 2. Every bus comes through the hotel, it has it's own stop, so you can explore the island rather than get stuck at Edgewater. There is no need to rent cars or bikes, the buses are great.

Stayed: July 2014, travelled with friends
2  Thank MykieHamiltonL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 July 2014

We had 8 nights at the Edgewater, we had a room that overlooked the pool and the lagoon beautiful views. The room was basic and a little tired, We did find it to be a little noisy especially on the night of wedding receptions. ( handy hint ask for a lagoon view room) The resort has a daily bulletin with what is happening very handy and we attended the orientation session and found this very helpful and Agnas was very entertaining. Food at the restaurants was very good and the staff were all very friendly and helpful. Breakfast was good. The Edgewater caters well for families with the kids club. The snorkeling in the lagoon was amazing and you can borrow snorkeling gear, reef shoes etc from the resort. We hired a car from the hire centre within the resort this made it easy to get around the island. The Island bus stops at the Edgewater so if you don't want to hire a vehicle you can get around the island on either the clockwork or anti clockwork bus.

Room Tip: Ask for a lagoon room
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  • Stayed: July 2014, travelled as a couple
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2  Thank Mhellis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 July 2014

On returning 10 times to Rarotonga Staying at the Edgewater Resort & spa with Up grades to deluxe beach front rooms is amazing. So friendly, clean and so central. Holidays of a life time. We will be returning.

Room Tip: Stay beach Rooms, watch the beautiful sunsets and whales Stay on ground level rooms To save carr...
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  • Stayed: August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Thank ElizabethPainter14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Edgewater2015, Guest Relations Manager at The Edgewater Resort & Spa, responded to this reviewResponded 7 December 2015

Kia Orana Elizabeth,

We are delighted that you have made the Cook Islands your second home away from home. Thank you for your fantastic review. We are happy to be a part of this amazing experience for you.

We definitely look forward to welcoming you back to our shores soon.

Kind Regards,
The Team at the Edgewater Resort and Spa.

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Additional Information about The Edgewater Resort & Spa

Address: Main Road, Arorangi 121, Cook Islands
Region: Cook Islands > Southern Cook Islands > Rarotonga > Arorangi
Amenities:
Bar / Lounge Beach Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 4 Hotels in Arorangi
Price Range: £84 - £196 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Edgewater Resort & Spa 3.5*
Number of rooms: 280
Official Description (provided by the hotel):
The perfect choice for your family holiday, dream wedding or indulgent Cook Islands honeymoon. ... more   less 
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Also Known As:
The Edgewater Hotel Arorangi
The Edgewater Resort And Spa
Edgewater Hotel Arorangi
Edgewater Resort Arorangi
Edgewater Rarotonga
Edgewater Resort Rarotonga
The Edgewater Resort & Spa Rarotonga, Cook Islands

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