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“Overrated” 1 of 5 bubbles
Review of Crown Beach Resort & Spa

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Crown Beach Resort & Spa
Ranked #1 of 4 Hotels in Arorangi
Certificate of Excellence
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Overrated”
1 of 5 bubbles Reviewed 11 April 2014 via mobile

Just got back and was disappointed. Was overpriced and they always seemed to be trying to fleece you for more. $ 680 nz for a room even a nice one was too much. Could do a lot better I believe! And threatening to charge $40 nz for a $5 pool towel we never lost was pedantic.

Stayed April 2014, travelled as a couple
Helpful?
4 Thank Chris M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CBR-GM, General Manager at Crown Beach Resort & Spa, responded to this review, 12 April 2014
Kia Orana,

Thank you for your comments about your recent stay at Crown Beach Resort & Spa.

We are truly sorry to read that we did not meet your expectations on this occasion. We believe it important to match up guests and resort style to ensure value for money is achieved. Our small boutique resort sits in the upper cost bracket and we generally do very well meeting the needs & expectations of our target markets, with beautiful villa accommodation, stunning beachfront setting, fabulous cuisine at our restaurants, and gracious Polynesian service delivered from the heart by our team of 85.

We have many other beautiful resorts around Rarotonga at the mid-price range that would provide better value for money for you. We do hope you continue to visit beautiful Rarotonga.

Best wishes,

Rohan Ellis
General Manager
Crown Beach Resort & Spa, Cook Islands, South Pacific Islands
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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661 reviews from our community

Traveller rating
    442
    148
    46
    14
    11
See reviews for
63
475
9
13
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (256)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Spanish first
  • Swedish first
  • Any
English first
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 11 April 2014

We stayed at the Crown Beach Resort & Spa for 10 nights March 2014.
Using TripAdvisor recommendations we chose a private pool villa and we were not disappointed. The villa was very comfortable, clean and private.
All the staff were friendly, helpful and attentive.
Both restaurants were great.
We fell in love with the "Day Bed" just on the sand outside Oceans Restaurant - it was the perfect place to sit with a cocktail late afternoon and watch the fantastic view.
Another reason we chose this particular resort was because they advertise that they don't accommodate children under 16, and although we have nothing against young children, we were looking for something different to mark this special occasion.
We knew March is cyclone season but that's the date of our anniversary, and consequently we did have a close call with Cyclone Mike who moved off at the last moment, however the staff were good at reassuring us.
Thank you everyone for making our visit a special one.
Dana H

Room Tip: Private pool villa
See more room tips
  • Stayed March 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
2 Thank DanaHookins
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Salzburg, Austria
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 10 April 2014

There is nothing negative to say about the Crown Beach Resort! The villa was very cosy and clean and had everything we needed. Also the Restaurants are great. The staff is very friendly and helpful, sometimes a bit slow for us Europeans, but that's just the way it is on the Island. They have their own "Island time", that you fall into after a few days... ;)
Definitely try the Windjammer Restaurant. Alfredo, the chef, is a real Italian and we regreted going there only on our last day, because it was definitely the best food we had on the island!

  • Stayed April 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
3 Thank MaxKopp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Auckland, New Zealand
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 9 April 2014

We stayed at the Crown Beach Resort & Spa for 8 nights at the end of November 2013. It is without doubt the most romantic and relaxing holiday we have ever had with our accommodation and the location largely contributing to the WOW factor. We stayed in a 1 bedroom villa with our very own private pool and courtyard. The villa was huge, clean, modern and comfortable and the private pool was the icing on the cake! All staff were extremely friendly and helpful whether they were the pool cleaner, reception staff, the turn down lady or the bar and food staff. We loved the gardens that wove around all the accommodation sites, beautifully tended and tropical flowers that begged to be picked and tucked behind your ear. The Crown's Ocean Restaurant is excellent value offering the best breakfasts, lunches and dinners ... oh and the best cocktails! Located right on the beach this resort is complete paradise with staff who go out of their way to ensure your time spent there is perfect ... it is not an exaggeration to say that we were very sad to leave ... couldn't recommend higher!

Room Tip: Choose a villa with a private pool it is well worth the extra cost.
See more room tips
  • Stayed November 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Donna M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wellington, New Zealand
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 7 April 2014

Had a fantastic time at the Crown Beach Resort. Everything was so great, and really made our honeymoon. The staff especially made our stay so successful. We enjoyed the Oceans restaurant and the lagoon was amazing for snorkeling..
Would have no hesitation to return back for another holiday! Would highly recommend!

  • Stayed March 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
1 Thank Chris B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tauranga, New Zealand
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 4 April 2014

Had a fantastic time at the Crown Beach Resort. Everything was so great, and really made our honeymoon. The staff especially made our stay so successful. We enjoyed the restaurants, especially Oceans, and the Spa. Would have no hesitation to return back for another holiday! Would highly recommend!

  • Stayed March 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
1 Thank Caitlin B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cambridgeshire
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 3 April 2014

Stayed at the beginning of Feb. When we arrived at the hotel at 1am we were greeted with the news we had been upgraded to a villa with pool room. Great start.

As it was our honeymoon they gave us a bottle of sparkling wine to enjoy. The whole place is fantastic, rooms immaculate, plenty of towels, the beach stunning and white. We had the beach to ourselves every day for a week. Literally saw maybe 4 people a day walk along the shore line.

The staff are so lovely - Tina who looked after our room daily for us and Rita on front of house who sorted our extra night when my new husband forgot about the international date line!

Food in the main restaurant is good, and you can of course have it delivered to your room. Please do make sure you go to the island night, a fun evening's entertainment.

The Windjammer restaurant is very popular which is part of the hotel and great food. If you fancy something simple there is a pizza/sandwich place across the road as well as a shop and a couple of other restaurants which are walking distance.

There are also onsite laundry facilities which cost only a few dollars to use.

There is one thing which i did feedback to the hotel already, the mattress for beach loungers could do with being replaced as they are rather thin and so you feel the wooden slats through them.

Would definitely stay again.

  • Stayed February 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Pharang
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Crown Beach Resort & Spa

Property: Crown Beach Resort & Spa
Address: Beach Road, Sunset Coast, Arorangi 682, Cook Islands
Region: Cook Islands > Southern Cook Islands > Rarotonga > Arorangi
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool
Hotel Style:
Ranked #1 of 4 Hotels in Arorangi
Price Range (Based on Average Rates): ££££
Hotel Class:4.5 star — Crown Beach Resort & Spa 4.5*
Number of rooms: 36
Official Description (provided by the hotel):
The Cook Islands leading luxury beachfront romance resort on Rarotonga's sunset coast...an exclusive haven for only 42 couples. 5 acres of manicured gardens, 100 meters of icing sugar beach, a crystal clear lagoon, 3 restaurants & bars, day spa & beauty clinic, gymnasium, scuba dive centre, conference & business centre, 3 wedding coordinators, 15 swimming pools + 9 spa pools...so much more than meets the eye. ... more   less 
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Also Known As:
Crown Beach Resort And Spa
Crown Beach Hotel Arorangi
Hotel Crown Beach
Crown Beach Resort Rarotonga
Crown Beach Resort & Spa Rarotonga, Cook Islands

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