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“Fantastic resort cannot wait to return”

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Crown Beach Resort & Spa
Ranked #1 of 4 Hotels in Arorangi
Certificate of Excellence
Southland
Level Contributor
4 reviews
3 hotel reviews
“Fantastic resort cannot wait to return”
Reviewed 11 September 2009

Wow!!! What a restort. After an excessive time spent deliberating which resort we wanted to stay at, we finally chose the Crown Beach Resort and were not disappointed.
The place was amazing! The staff were wonderful and on numerous occasions went above and beyond what was required of them.
Motu (from Reception) was a prime example. For instance, he volunteered to return our rental car in his own free time as we were going on a tour the next day. He also gave us a lift in his car to a near by restaurant because we were running late for a reservation one evening.
Donna (our friendly Oceans restaurant manager) was great fun and equally as helpful. she even offered to post me a flower (for my hair) as I had lost mine three hours before were were due to fly home. All the bar staff were great and my husband especially enjoyed the large measures they served him!!!
The food in the Oceans restuarant was excellent and extremely good value. The Windjammer restaurant had equally as good food although was not on the beach like Oceans. Steak night and Island night at the Oceans restaurant should not be missed. If you fancy another excellent restaurant on the beach, walk fifteen minutes down the road to the "Waterline". The hosts are great and so is the food!!! However, we found that most restaurants we ate at produced a great standard of food.
At the Crown Beach we stayed in a court yard pool suite which was INCREDIBLE. Loved the privacy and the room exceded all expectations (pure luxury). I even got a free massage at the adjacent spa which did not disappoint.
It is hard to fault this resort and would recommend to all.

  • Stayed September 2009, travelled as a couple
    • Value
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Helpful?
Thank KandB27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
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  • Sleep Quality
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  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (268)
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Magdebug/Germany
Level Contributor
57 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 4 August 2009

We visited the Crown Beach Resort after a stay in Etu Moana on Aitutaki. The hotel was nice , but the stuff... The different was demonstrativ. When I booked the hotel I asked for organisation of a transfer from the airport - no answer. We arrived at 11 a.m. The female employee said us: Check- in-time is noon, you must wait. We think the hotel wasn't full, she acted formal. When we drink a cocktail in the evening, the waitress worked weary - no decoration with fruits. She gave the impression: You disturb me. The only bright spot was the young man, who workes at the reception, when we check out. We required a taxi to the airport. He took the car and brought us to the airport - uncomplicated and nice.

  • Stayed July 2009, travelled as a couple
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Helpful?
1 Thank geograph
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Auckland
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 27 July 2009

My girlfriend and I spent a week at Crown Beach Resort in July 09 and loved every second of it! We were a bit unsure of where to stay in Raro as had never been there. Were concerned by a couple of the prev reviews on Crown Beach but after our stay there we recommend it 110% and will definately be going back. We stayed in a Beach Front Villa which was absolutely stunning (although a bit pricey). Even if you didnt want to spend as much we would recommend staying in one of the cheaper options at Crown Beach than anywhere else. Should say that we are a couple with no kids - this place prob isnt the best option for families. The food and service in the bar and restaurant at Crown Beach was sensational... and cheap! We tried a couple of other places but decided in the end just to stay and eat at our resort as we felt it was the best. Island night is a must!... great entertainment and great food! Only slight complaint we would have had was with reception and booking things - they are all so relaxed there pays to double check on any bookings you make through reception! We looked at all the resorts while in Raro and we felt the only one that compared to Crown Beach was Rumours but thats real expensive. Before we went we had contemplated staying at Little Polynesian but after seeing it, glad we didnt! Anyhow, felt we had to write a review on this site as we found it so helpful when planning our trip!

  • Stayed June 2009, travelled as a couple
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Helpful?
1 Thank AucklandRobMichelle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leeds
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 27 July 2009

We stayed here on the first parft of our honeymoon and were not disappointed. The beachfront villa was lovely and comfortable and we had our own jacuzzi on our balcony, which looked out onto the lagoon. Breakfasts were lovely with lots of fresh fruit, and the meals we ate in the restaurant were also very good.
What made this place great though was the staff - so friendly and helpful, nothing was too much trouble.
Can't wait to go back !

Stayed June 2009, travelled as a couple
Helpful?
1 Thank grover30
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adelaide
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 21 July 2009

We stayed at the Crown Beach Resort in Sept 06 and loved it. The wedding planner was great. Accomodation was amazing - one of the nicest resorts on the island. It's very boutique and gives a feeling you're in paradise. There was a mishap with our bookings, but they were really good about it, and made it up to us. I'd highly recommend this resort.

  • Stayed September 2006, travelled with friends
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Helpful?
1 Thank AdelaideTraveller5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 June 2009

The Resort is 5 star, we were upgraded to the Villa with pool, and treated as very special by the staff. My daughter's wedding was held on the beach and reception in the Conference Centre. My heartfelt thanks to the owner and staff for making her day perfect and memorable. The Resort is one of the cleanest I have experienced. The Cook Island folk are the friendliest people and we thoroughly enjoyed our stay, and intend on returning for another holiday in the future.

  • Stayed April 2009, travelled with family
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Helpful?
1 Thank weddingvenue240409
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 14 May 2009

My wife and I recently returned from our stay at the crown beach resort where we were married. We stayed in one of the private Courtyard Pool Suites and we were amazed at how beautiful our room was (private plunge pool, huge king size bed and a bathroom with a shower that was big enough for 20 people).
The service was fantastic and the owners Rondo and Julie were very polite whilst keeping very much in the background of what is happening.
Getting married abroad we were a little worried as the only contact we had made with our wedding planner was via email in the year prior, however upon arrival any worries we had were laid to rest. Tevai the events co-ordinator was absolutely outstanding in her professionalism and she truly made our special day better than we could ever of imagined. The whole build up was meticulously planned and every detail that went into both the wedding and reception was was there for all to see (Thankyou Tevai).
We moved onto Aitutaki Lagoon Resort and Spa for the honeymoon and there was no comparison with our stay at the Crown Beach. Whilst Aitutaki itself is beautiful and a must see the service and accomodation was very noticeably not on par with the Crown Beach.
Nicole and I were planning our next stay at Crown Beach before we had flown out of Rarotonga to come home.

  • Stayed April 2009, travelled as a couple
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Helpful?
2 Thank BenJ80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Crown Beach Resort & Spa

Property: Crown Beach Resort & Spa
Address: Beach Road, Sunset Coast, Arorangi 682, Cook Islands
Region: Cook Islands > Southern Cook Islands > Rarotonga > Arorangi
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool
Hotel Style:
Ranked #1 of 4 Hotels in Arorangi
Price Range (Based on Average Rates): ££££
Hotel Class:4.5 star — Crown Beach Resort & Spa 4.5*
Number of rooms: 36
Official Description (provided by the hotel):
The Cook Islands leading luxury beachfront romance resort on Rarotonga's sunset coast...an exclusive haven for only 42 couples. 5 acres of manicured gardens, 100 meters of icing sugar beach, a crystal clear lagoon, 3 restaurants & bars, day spa & beauty clinic, gymnasium, scuba dive centre, conference & business centre, 3 wedding coordinators, 15 swimming pools + 9 spa pools...so much more than meets the eye. ... more   less 
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Also Known As:
Crown Beach Resort And Spa
Crown Beach Hotel Arorangi
Hotel Crown Beach
Crown Beach Resort Rarotonga
Crown Beach Resort & Spa Rarotonga, Cook Islands

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