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“A great and wonderful surprise”

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Sunhaven Beach Bungalows
Certificate of Excellence
Otaki, New Zealand
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“A great and wonderful surprise”
Reviewed 28 June 2013

We stepped off the plane and had our first experience of the wonderful reception from a member of the staff from Sun Haven. After settling in our spotless bungalow Patti arrived with two large scones with butter and jam, what a welcome. The staff under the direction of Patti and Dennis were both helpful and friendly. No one could ask for a more enjoyable place to stay if they want a relaxing holiday and to be treated as family, you would find this 100% in all aspects. We thank you for fifteen days of Paradise. We will highly recommend Sun Haven to our travel agent to refer their clients to this wonderful place.
Alma & Arthur Otaki.

Room Tip: Room four is a very private one.
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  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Arthur I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Uncledennis, Owner at Sunhaven Beach Bungalows, responded to this review, 7 July 2013
Kia Orana Alma & Arthur,

So nice to see you found Sunhaven "a great and wonderful surprise". Patti thought the scones would save you looking for dinner after your late Sunday afternoon arrival. Fifteen days is a good time to really get to know what Sunhaven has to offer as you both found out. Thank you for your encouraging review and I hope your travel agent takes your recommendation on board. I have passed on your comments to the staff.

We all hope to see you both again sometime. Until then......

Kia manuia,

Dennis, Patti, Shari, Ali, Sandra, Sheekal, and Shynal.
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194 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (67)
Date | Rating
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English first
Burnie, Australia
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 24 June 2013

My wife & I just enjoyed our first holiday in the Cook Islands & were so glad we chose Sunhaven for our accomodation. Owners & staff very helpful & pleasant, magic position with our unit right by the pool & barely 50mtrs from the beach, comfortable & cleaned daily with the added bonus of fresh seasonal fruit & flowers. When Patti says "if you need anything just ask", you better believe she means it! Even down to a last minute personal lesson in dehusking your own coconut when I mentioned we hadn't done that. We'd love to return & we'll stay at Sunhaven if we do. Thank you Dennis & Patti.

  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jim L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Uncledennis, Owner at Sunhaven Beach Bungalows, responded to this review, 6 July 2013
Kia Orana Jim L,

Great to hear that you would like to come back to Sunhaven. I'm glad that you saw your room in a magic position being so close to the beach. Actually it is more like 20 - 25 meters to the beach than 50. Depending on the tide it could be 50 meters to the waters edge. If you can remember which way to hold the coconut to husk it you should be capable of providing yourselves with a never ending supply of fresh nu to drink next trip. Thanks a lot for your review which is most appreciated. Love the picture of your dinner with the blue hue over the pool. If you send me that I will add it to my picture gallery.

Until next time,

Kia manuia,

Dennis, Patti, Ali, Sandra, Shynal, Sheekal and Shari.
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Christchurch, New Zealand
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 9 June 2013

Thank you so much Patti and Dennis for another magical holiday at Sunhaven Rarotonga. When Clayton and I decided to return to Rarotonga there was no question we would return to Sunhaven. We love your fantastic bungalows, cleaned to the highest level ever single day, fresh flowers, fresh fruit and everyone is so friendly and happy to help. We love bungalow 1, it has everything we want in accommodation and Sunhaven is so nice and quiet all of the time. This is true beach front relaxing, laying out in the hammocks, listening to the waves crashing on the reef! See you again in about 2 years!

Room Tip: We stayed in the beach front bungalows. Awesome.
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  • Stayed May 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Sally W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Uncledennis, Owner at Sunhaven Beach Bungalows, responded to this review, 15 June 2013
Kia Orana Sally W,

You're very welcome. It was good seeing you both again and I'm pleased to see you had another magical holiday at Sunhaven. We all look forward to catching up with you again in two years. And thanks a lot for the great review.

Kia manuia,
Dennis, Patti, Shari, Ali, Sandra, Sheekal and Shynal.
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Auckland
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 7 June 2013

We spent seven nights at Sunhaven whilst holidaying in Rarotonga for a wedding. Gordon, Patti and the staff at Sunhaven couldn't be more accommodating if they tried!! We were in Unit 2, one of the beachfront stand alone units, and it was perfect for our requirements. Nice and close to the beach but still quiet and private. We were in awe of the fact that each time guests moved out (reluctantly i bet), the staff would remove all the furniture from the vacated unit and clean it top to bottom. The rooms were immaculate!! The grounds were also immaculate due to Patti and her hard working team of staff. Nothing was a problem. Such a relaxing, stress free time. Thanks Gordon, Patti & your fabulous team. Highly recommended.

Stayed May 2013, travelled as a couple
Helpful?
1 Thank Joda77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Uncledennis, Owner at Sunhaven Beach Bungalows, responded to this review, 9 June 2013
Kia Orana Joda77,

I'm pleased to see you've given us high marks for cleanliness. Our staff do a "spring clean" every time a room is vacated to make sure it is fresh and clean for the next guests. I've passed on your feedback to them. We hope to see you again for another "relaxing stress free time". Thanks for your review which is very much appreciated.

Kia manuia,
Dennis, Patti, Ali, Sandra, Sheekal and Shynal.
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Lewis Colorado
Level 3 Contributor
22 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 30 April 2013

My husband and I have just returned home to Colorado after two weeks at Sunhaven Beach Bungalows on Rarotonga in the Cook Islands. We wanted a carefree vacation and that was exactly what we found at Sunhaven. We stepped into a spotless bungalow that was just a few paces from the ocean’s edge. The wide beach at Sunhaven offers big views of the lagoon and the waves breaking over the reef. We spent hours on our porch being immersed in the many sounds – small wavelets, crashing breakers, and gentle breezes through the palm trees. Sunhaven is situated far enough away from the road that no traffic sounds were heard. We were just a few paces from the fresh water pool and bar-b-cue grill. We utilized the grill often as we discovered the wonderful world of today’s catch of tuna, albacore, and marlin. Good snorkeling is a 10 minute walk down the beach; snorkeling gear is available for guests. We found books to read and a couple of movies to watch from the library in the reception area. The crew was thorough and discrete as they serviced our rooms each day. It was especially fun to talk to Dennis about his road biking tours of the United States. Patti’s expertise with flowering plants yielded fresh flowers on our table and counters each day. We loved Sunhaven and highly recommend it to travelers seeking a carefree vacation. We loved visiting with Ali, Sandra, Sheekal, and Shynel, the staff who were always friendly, accommodating, and professional. Thanks, Patti and Dennis and your excellent staff!
M.B. and Chuck McAfee
Lewis Colorado USA

Room Tip: We stayed in Bungalow #1. It is the best with no other guests passing by.
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  • Stayed April 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Mary M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Uncledennis, Owner at Sunhaven Beach Bungalows, responded to this review, 6 May 2013
Kia Orana Mary M,

Thanks for sharing the highlights of your "carefree vacation" at Sunhaven. Your descriptive review tells it as it is. And thanks a lot for the bears foot pendent. I'll add it to my USA cycle tour memorabilia. When you need more "carefree" you know where to find it.

Best regards and kia manuia,

Dennis, Patti, Ali, Sandra, Shynal and Sheekal
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Burleigh Heads, Australia
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 21 April 2013

We stayed at this little place in October 2012 for just over a week - We were in Rarotonga for a wedding but it was great to come back to this little place of paradise!! Because there were so many people staying on the island we got to see everyone's accomodation at all the different resorts!! And even though this little place didnt have a bar or restaurant it had a FANTASTIC room with its own lounge, seperate bedroom that looked straight out onto the water!! We had friends and family come and check out our place and they just loved how relaxed and spacious it was! We would sit on our balcony drinking some wine and enjoying the view!
****The ONLY downfall I would say is the way in which they treat the staff here :( - The owners... in particular the wife was awfully rude to her staff we overheard her one morning yelling at them and saying "I just dont know why I pay you!" the staff were amazing they were up before sunrise cleaning and preparing the resort and were still working well after dark, so to treat people so poorly when they were working so hard was a let down on this wonderful place.

Room Tip: Beware of the OWNERS here... They can be very rude not only to the staff but even their own customer...
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  • Stayed October 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Reana13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Uncledennis, Owner at Sunhaven Beach Bungalows, responded to this review, 28 April 2013
Kia Orana Reana13,

Thank you for your glowing review of our property. We are so pleased you found our "little place of paradise" ideal for your holiday requirements and that you thought your room was "FANTASTIC". Thanks also for introducing your friends and family to Sunhaven. From what you've written they were impressed with the property. Perhaps some of them will return to Rarotonga and choose Sunhaven for their accommodation.

Kia manuia,

Dennis, Patti, Ali, Sandra, Shynal and new staff member Sheekal.
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Sydney, Australia
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 14 April 2013

We have just had a family holiday with my Mum (79 yrs), sister & her husband & 20 yr old son, my husband and I at Sunhaven Beach Bungalows and all I can say to Patti, Dennis, Ali, Shynal & Sandra is "thank you!" It was our first visit to the Cook Islands and I truly don't think we could have chosen a better location or venue. Absolute beachfront, immaculately clean accommodation, super friendly staff - we felt like one of the family when we left after 6 days of pure peace and relaxation.
We snorkelled daily - perfect spot just a short walk up to the left on the beach, used the resort kayaks, amazed by the stunning sunsets which we could watch sitting around the pool or from our balcony - and just kicked back to enjoy.
When we say the rooms were "immaculate" I can't stress this enough - the effort spent in the daily cleaning of our rooms never ceased to amaze us - but never intrusive and co-ordinated with our daily snorkelling or kayaking exercise.
Patti would often arrive, as we lazed on our verandah or around the pool, with a plate of freshly sliced fruits or leave some of their own grown passionfruits, star fruits, avocadoes or bananas waiting on our verandah tables.
Dennis is full of knowledge about best places to visit and interesting things to see on the island.
Whilst there is no restaurant or cafe on site, the bungalows & suites are all fully self-contained so with a few basics provided complimentary on arrival, we topped those up with a quick trip to one of the many nearby supermarkets which kept us satisfied for breakfast and lunch each day and then only had to choose where to dine each night.
Would we recommend Sunhaven Beach Bungalows? Absolutely!
Would we go back to Sunhaven again? Absolutely!
Contrary to what another trip advisor reviewer has written, we never felt at any time "unsafe" or unwelcome at Sunhaven.

Room Tip: The 1 bedroom beach bungalows are very spacious and have large verandahs and separate to each other...
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  • Stayed April 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank DavidB1948
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Uncledennis, Owner at Sunhaven Beach Bungalows, responded to this review, 16 April 2013
Kia Orana DavidB1948,

Thanks heaps for your super review. We really appreciate you taking the time. It was nice meeting all of you and even nicer to see that by the time you left you felt like family. Sorry our cafe was not operational during your stay. I'm currently talking to someone who, with some luck, will enable it to re-open in the not too distant future.

Say a big HI to everyone for us and we look forward to seeing you all when you decide to "just kick back and enjoy" your "little slice of paradise" once again.

Until then,

Kia manuia,

Dennis, Patti, Ali, Sandra and Shynal.
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Additional Information about Sunhaven Beach Bungalows

Property: Sunhaven Beach Bungalows
Address: Main Rd, Arorangi., Arorangi, Cook Islands
Phone Number:
Region: Cook Islands > Southern Cook Islands > Rarotonga > Arorangi
Amenities:
Beach Free Parking Kitchenette Swimming Pool Airport Transportation
Hotel Style:
Ranked #4 of 12 Speciality Lodging in Arorangi
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Sunhaven Beach Bungalows 3*
Number of rooms: 9
Official Description (provided by the hotel):
Absolute beachfront. A private secluded boutique property hidden amongst mature tropical palms on a pure white sand beach on the west sunset side of Rarotonga. Superbly equipped modern self contained bungalows, suites & studios. See breathtaking views from your verandah of the lagoon and the Pacific Ocean beyond with tropical sunset backdrops. Huge freshwater pool with BBQ area. Catering mostly for couples looking for total relaxation. Our NO CHILDREN policy ensures peace & quiet. Good old fashioned friendly personal service by owner hosts. ... more   less 
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Also Known As:
Sunhaven Beach Bungalows Hotel Arorangi
Sunhaven Beach Bungalows Rarotonga, Cook Islands

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