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“Do Not Go in the Winter!!!”
Review of Camp Figtree

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Camp Figtree
Ranked #2 of 11 Speciality Lodging in Addo
Certificate of Excellence
Los Angeles
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Do Not Go in the Winter!!!”
Reviewed 17 November 2013

I will admit I am perplexed by the very good reviews from other guests at Figtree. I do not consider myself a “snobby” traveler, but if proper heat and hot water cannot be provided, then this lodge should be charging backpack/camping rates – not 4-star pricing. This is a late review from a cold winter trip in July.

We spent one night in early July and the problems with the hot water AND the heater made this a really an unpleasant stay. We arrived after a very long day and found a freezing room with a small gas-tank-supplied heater in the room. The person who showed us to our room could not get the heater started and promised to send someone to fix it right away. Help did arrive shortly and they got it going. The room was still freezing and we thought a hot bath might warm us up before dinner, but after filling the tub about two inches deep – the water was cold. Even a lukewarm bath might have been ok if the room were not so cold. AND the bathroom is huge, all tile without even a bathmat. We called about the hot water and they sent someone to look at it, and luckily as they arrived the gas heater made a very loud SWOOSH and flames were burning on the front of the heater, not warming the panels as it should. We shut off the heater, gave up on the bath, and figured we’d go to dinner where there was at least a fire. The heater and hot water problems were going to be worked on while we ate.

The main lodge has no heating at all. Two fires burning and all the guests were gathered around one of the two fires. Dinner was very good, and the service was excellent. We were informed the heater was repaired and working, and we stayed by the fire in the dining area hoping/expecting that when we returned to our room it would be toasty warm. Finally back to our room to find – nothing. The heater was not on. We got it going but within five minutes it flamed up again. At this point we gave up as having a questionable gas tank heater is not particularly safe. We tried the hot water and got the same – two minutes tops and it changed to cold. We finally just gave up at 9pm and got in bed to read and warm up.

Breakfast was very good, but no fires in the fireplaces, so I ate in several layers and a jacket. Back to our freezing cold room and my speedy husband got in a 60-second hot shower. I foolishly risked the same but 2 minutes later ran out of hot water. My husband used leftover warm tea water to rinse the soap out of my hair. Our daughter couldn’t bath at all.

We were not offered any refund or discount (as mentioned in the July 2nd review. (Although my husband complained after we returned home and I believe we got a refund for our dinner.) The hot water / heater problems are not a one-off as another guest in mid June has written about the problem also. If you want to enjoy the view, go up for lunch one day OR wait until summer when the lack of amenities will not be as big a problem. While I thought the staff was hugely helpful and very nice – the winter accommodations are just equivalent to fancy camping. For the price we paid I was hugely disappointed and will not be back, nor recommend to anyone else.

  • Stayed July 2013, travelled with family
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Helpful?
3 Thank gnasherLA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
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Traveller tips help you choose the right room.   Room tips (57)
Date | Rating
  • Dutch first
  • English first
  • French first
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English first
Melbourne, Australia
Level Contributor
55 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 13 November 2013

Camp Figtree is an opportunity to experience paradise. The accommodation is fantastic and the views are amazing. The breakfasts are delicious...I especially miss the warm muffins every morning. The three course dinners were excellent. The staff looked after us very well. We loved the game drive with Mike, what an amazing amount of knowledge he shared with us and his passion for conservation was inspiring. I would have happily stayed there for a lot longer.
For the rest of my life, I will miss that extraordinary view.

  • Stayed October 2013, travelled with friends
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Helpful?
Thank MrsGeorgeClooney1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
11 reviews
5 hotel reviews
Reviewed 30 October 2013

Camp Figtree is located is a truly beautiful area of the world. It has a remote beauty that is a thrill to experience. Tremendous service. Thoroughly recommend a few days a Camp Figtree. The staff took care of all needs. The game drive was fantastic. Our guide had a university education in conservation and was informative and passionate about conservation.

  • Stayed October 2013, travelled as a couple
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Helpful?
Thank Sheena M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Berlin, Germany
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 25 October 2013

we started our first South African Tour in Camp Figtree and it was a wonderful experience, beautiful spot, extraordinary rooms (and huge bathrooms), great service, good food, peace and quietness all over the place.
It was one of the best experiences on our whole trip. We definitely would go there again.

Room Tip: there are bungalows, which are just a little more expensive than the smaller rooms, but which are fa...
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  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank N K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Atlanta
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 October 2013

Lovely place to stay, excellent service, clean, comfortable, even luxurious. Wonderful game drive straight from the camp. It was cold and rainy, and the driver provided us with blankets and heavy warm ponchos. Couldn't get shower water to turn on initially in the morning, though it worked shortly thereafter; unclear what the problem was. Only major problem is that you have to drive a long way on a bumpy dirt road to get there, which slowed us down considerably and made us late for our next destination on the return trip, even though we left camp early, so that we missed an ostrich show in Oudtshoorn.

Room Tip: Choose a room (your own little house) close to the dining building.
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  • Stayed September 2013, travelled with friends
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Helpful?
1 Thank Julia W F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeffreys Bay, South Africa
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 October 2013

My girlfriend and myself spent just one night on the Camp Fig Tree and the experience was great. The service is really good and the views from the room are stunning...seems like a movie! We'll be back

  • Stayed October 2013, travelled as a couple
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Review collected in partnership with this hotel

Helpful?
Thank Sergio_Poyatos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Port Elizabeth, South Africa
1 review
Reviewed 24 September 2013

Staff very friendly and helpful, food delicious and the accommodation superb. We had a wonderful time!! The view over the mountain tops and scenery amazing!! Our dinner was prepared exactly as i requested before hand. The staff very helpful to assist my mom - who is wheelchair bound - around the lodge. If i can give anyone advice it is to take a torch. The electricity goes off at 22.00 and it is pitch dark, so a bit of light comes in handy:)

  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Charlene C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Camp Figtree

Property: Camp Figtree
Address: Addo, Sundays River Valley, South Africa
Region: South Africa > Eastern Cape > Greater Addo > Sundays River Valley > Addo
Hotel Style:
Ranked #2 of 11 Speciality Lodging in Addo
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Camp Figtree 4*
Number of rooms: 7
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