I arrived yesterday to my room and needed to print off my press pass ...no internet connection grr.
I made my way to the conference at the world trade centre about 20 mins away in a cab and did what i had to do.
On my arrival it is snowing and in freezing temperatures I see a pile of blankets on the reception counter - apparently the heating broke down at 4pm?
Upon speaking to the manager we would not have heating through the night nor did we all day.
It was uncomfortable and totally unacceptable - i didnt shower last night because it was too cold.
The manager did offer me a free evening meal but to be honest this is totally unacceptable in such temperatures i would have thought a chain of this alleged prestige should have emergeny call out/back up.
- Official Description (provided by the hotel):
- The Novotel Rotterdam Schiedam is a 4 star hotel located within minutes of the port, Europoort and the centre of Rotterdam. This attractive hotel is ideal for either a business stay or a relaxing weekend away in Rotterdam. Free parking is available for our guests at the hotel and our well equipped rooms feature WiFi and airconditioning. The Novotel Rotterdam Schiedam has a charming restaurant and bar, a spacious garden with outdoor pool and a terrace. The hotel is entirely " non smoking ". ... more less
- Reservation Options:
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- Also Known As:
- Novotel Rotterdam
- Accor Rotterdam Schiedam
- Rotterdam Novotel