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“Brand New and well organized”

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Holiday Inn Express Affoltern Am Albis
Certificate of Excellence
Province of Novara, Italy
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Brand New and well organized”
4 of 5 bubbles Reviewed 1 September 2014

very good stay. Hotel is new, well equipped, big shower, huge room, underground parking, continental breakfast was good and lot of tables are available.
Very close to highway and train station
Quite area, no noise around.
Price is adequate

  • Stayed August 2014, travelled on business
    • Location
    • Rooms
    • Service
Helpful?
Thank FdB_1962
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Soraya_Gabriel, Manager at Holiday Inn Express Affoltern Am Albis, responded to this review, 11 September 2014
Dear Guest,

Thank you very much for your great feedback. We do appreciate your comment and look forward to welcoming you again.

Best regards,
Soraya Gabriel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

128 reviews from our community

Traveller rating
    57
    56
    9
    5
    1
See reviews for
50
36
2
27
Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (17)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Abu Dhabi, United Arab Emirates
Level Contributor
51 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 bubbles Reviewed 20 August 2014

The Hotel is next to the Metro Station, 20 minutes you will be in the city. The rooms are small but clean and tidy, toilets are also clean. Free WiFi in the rooms.
it is a good option and good value of money.

  • Stayed August 2014, travelled with family
    • Location
    • Rooms
    • Service
Helpful?
Thank Toufic H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Soraya_Gabriel, Manager at Holiday Inn Express Affoltern Am Albis, responded to this review, 16 September 2014
Dear Toufic H,

We would like to thank you for your great feedback on TripAdvisor. We do everything to make your stay with us unforgettable.

We look forward to welcoming you again at the Holiday Inn Express Affoltern am Albis.

Best regards,

Soraya Gabriel
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Helsinki, Finland
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 13 August 2014

Excellent location: next to train station and just couple of minutes drive from freeway. Small shopping mall near the hotel as well.

Nice sized, comfortable and clean room that was big enough for three adults with many luggage. Free WIFI was working quite properly. Good, modern bathroom with two different lights (blue and white). The staff were very friendly and helpful even when we had a small A/C problem in our room and had to change it.

The buffet breakfast was a small disappointment since there weren't any hot products. Overall, this hotel was a nice stay because of the good location, clean and comfortable rooms, good parking facilities (underground parking) and friendly service.

  • Stayed July 2014, travelled with friends
    • Location
    • Rooms
    • Service
Helpful?
Thank Kthetraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Soraya_Gabriel, Manager at Holiday Inn Express Affoltern Am Albis, responded to this review, 16 September 2014
Dear Kthetraveller,

I would like to thank you for your valuable feedback on TripAdvisor.

We look forward to welcoming you again at the Holiday Inn Express Affoltern am Albis.

Best regards,

Soraya Gabriel
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 25 July 2014

Despite having made a guaranteed
reservation months ago the hotel manager decided to cancel just hours
before I made to the hotel. After having flown in from phoenix with
family of 4 this was a huge problem. The staff did not have any
details of alternate arrangement. I paid 150 USD just to get to the
hotel from airport.

Finally after 1 hour of confusion I contacted booking.com only to be
told that an alternate hotel was arranged for same price. The location
was not ideal. Finally the hotel staff decided to provide me the room
after one of guest checked out at 11:00 pm.

Highly greedily management. I found other guests struggling with over booked rooms

Room Tip: Cost of transportation from airport to hotel is 150 USD
See more room tips
  • Stayed June 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Rohid D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Express Affoltern Am Albis, responded to this review, 11 August 2014
Dear Rohid D,

Thank you for your review regarding your recent stay at Holiday Inn Express Affoltern am Albis. It is regrettable you were not satisfied with the service you received. I would like to address this with you further. I have sent you a private message to obtain more information about your stay. I look forward to hearing from you and being of further assistance.

Sincerely,

Karen G.
Case Manager
IHGCare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brussels
Level Contributor
90 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 126 helpful votes
4 of 5 bubbles Reviewed 11 July 2014

This recently opened hotel (October 2013) offers clean and welcoming rooms, a large reception/breakfast area and wi-fi available everywhere. What’s more, the location is excellent, near the highway, and has an underground parking.

Other positive point, the breakfast (included in the price) was really good with bread, croissants, eggs, ham, cheese, etc. No extraordinary buffet (no scrambled eggs nor bacon and other preparations), but simple and tasty.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Service
Helpful?
Thank PHV009
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ron R, General Manager at Holiday Inn Express Affoltern Am Albis, responded to this review, 20 July 2014
Dear Guest

thank you very much for your positive feedback. We are constantly working on increasing our service and to serve our guests as good as possible.
Looking forward to welcoming you back with your next "stopp".

yours sincerely

Ron Richter
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 17 June 2014

Near the station in Affoltern with trains to Zurich and Zug, this hotel has only the basics of comfort, but the rooms are good. Beds really comfortable and the blackout curtains are great in summer. The rooms have generous as are the shower rooms.

Room Tip: No noise from outside
See more room tips
  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Madeleine B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ron R, General Manager at Holiday Inn Express Affoltern Am Albis, responded to this review, 20 July 2014
Google Translation
Sehr geehrter Gast

wir freuen uns, dass Sie sich bei uns wohlgefühlt haben und würden uns freuen, sie bei Ihrem nächsten Aufenthalt wieder bei uns zu begrüssen. Bis dahin wünschen wir Ihnen eine angenehme Zeit und einen schönen Sommer.

Mit herzlichen Grüssen

Ron Richter
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bengaluru, India
Level Contributor
53 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 bubbles Reviewed 15 June 2014

Location: At Affoltern am Albis ( Small municipality - As good as a village ) - Well connected (Rail & Road ). About 35 minutes to reach Zurich City by Rail. Away from the humdrum of the City. Green.

The front Office ( Especially Andre ; who greeted us at the reception) was Very Courteous & Helpful. Excellent service provided throughout our stay.

Room: Was Congested with no space to move around. But was clean and comfortable. Good View.

Food: We had taken the room on the Continental Plan - Buffet Break fast . Good Variety of breads, Fruits, cereals & Beverages.
Service During Breakfast: Poor. The staff at the dining location(next to the reception) were very unhelpful and rude - Maybe, because we were not whites ( The Locals & Whites were being treated nicely ) - Don't know why???

Room Tip: Before booking, please ask for a spacious room - Ask for the dimensions. Take a room either facing t...
See more room tips
  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Vijay V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ron R, General Manager at Holiday Inn Express Affoltern Am Albis, responded to this review, 20 July 2014
Dear Guest

we are very pleased that you enjoyed your stay with us and that our service met your expectations. Looking forward to welcoming you again with us soon.

Yours sincerely

Ron Richter
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Affoltern Am Albis

Property: Holiday Inn Express Affoltern Am Albis
Address: Obstgartenstrasse 7, Affoltern am Albis 8910, Switzerland
Phone Number:
Region: Switzerland > Canton of Zurich > Affoltern am Albis
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Affoltern am Albis
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Holiday Inn Express Affoltern Am Albis 3*
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