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“Great experience”

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Hampton Inn and Suites Chicago Deer Park
Ranked #1 of 1 Hotels in Deer Park
Certificate of Excellence
Orion, United States
1 review
“Great experience”
5 of 5 bubbles Reviewed 9 March 2014

Great hotel and staff. Only place I stay when in the area. Always greeted by a smile. Complimentary breakfast has nice variety. Reliable internet access. Mostly business travelers seem to stay here. Great shopping nearby.

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Dan K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lisa L, General Manager at Hampton Inn and Suites Chicago Deer Park, responded to this review, 17 April 2014
I am so glad that you choose to stay with us when you are in town. We do have a great location with Deer Park Town Center right behind us with several restaurants and shops. We hope to see you back again soon.
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300 reviews from our community

Traveller rating
    173
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    10
    16
See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • German first
  • Italian first
  • Japanese first
  • Any
English first
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 6 March 2014

The two beds and sitting area were all one big room. Sink area was open to room. Toilet/shower area was rather small for changing. This was a little uncomfortable when sharing room with adult children. A plus-- it snowed over night and they cleaned off the car wind shield.

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Judy A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lisa L, General Manager at Hampton Inn and Suites Chicago Deer Park, responded to this review, 17 April 2014
Thank you for your input, we do only offer one room suites, so I am sorry this did not meet your needs. We are glad to hear that you were able to enjoy one of the services that our Hotel staff offers are guests when it snows.
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Dominican Republic
1 review
4 of 5 bubbles Reviewed 2 March 2014

The Front Desk and all the support team special the second shift team are very Customer oriented team, they felt me as home, the place is close to all the places needed to me, the arroung, good resturants and shopping center.

  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Rafael R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lisa L, General Manager at Hampton Inn and Suites Chicago Deer Park, responded to this review, 4 March 2014
I am so glad to hear that your stay with us was like a home away from home and that you were able to enjoy all the restaurants nearby. We hope to see you back again when you are in our area.
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Crystal Lake IL, United States
1 review
5 of 5 bubbles Reviewed 20 February 2014

WE were a wedding party that stayed the night of the wedding, it was great.....hugely surprised by the size of the suite, two queens and a role out with plenty of room to move around, that was wonderful.

  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Gail B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lisa L, General Manager at Hampton Inn and Suites Chicago Deer Park, responded to this review, 4 March 2014
I am glad that you were able to experience one of our large suites and the services such as the shuttle that we provide for our wedding guests. We hope to see you again!
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Escanaba, United States
1 review
5 of 5 bubbles Reviewed 19 February 2014

This hotel and its staff were great. We made use of an arranged shuttle to and from it to a wedding reception we attended. It was quite nice to not have to worry about parking or a cold vehicle. The staff were always quite friendly, personable, and helpful.

  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Maria K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lisa L, General Manager at Hampton Inn and Suites Chicago Deer Park, responded to this review, 4 March 2014
Thank you for letting us know about your positve experience with your stay and with our staff. We strive to give exceptional customer service!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Charlotte, United States
1 review
5 of 5 bubbles Reviewed 9 February 2014

I have stayed here before and every time my experience is great. Friendly, helpful staff and the rooms are always extremely clean and comfortable. This is the place to stay if you're in the area. Make sure you eat at Stoney River Steakhouse in the Deer Park Center. Outstanding food!

  • Stayed February 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank David A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lisa L, General Manager at Hampton Inn and Suites Chicago Deer Park, responded to this review, 14 February 2014
I am so glad that you enjoyed your stay with us and all that our area has to offer.
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Rancho Palos Verdes, California
Level Contributor
38 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 bubbles Reviewed 28 January 2014

I frequently stay here with my family over the holidays because my parents live nearby. I generally like this hotel and in the past have not had any complaints. Until now. The pillows are miserable. They are very small, uncomfortable and mine smelled dirty.

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Vin004
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lisa L, General Manager at Hampton Inn and Suites Chicago Deer Park, responded to this review, 30 January 2014
Thank you for your feedback, we do use this to improve upon where we missed the mark. We do have standard size pillows which is a Hampton Standard but we do offer Down as well as synthetic for your comfort. If you would like in the future to just have Down pillows in your room please just let our staff know and we would be happy to do this.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hampton Inn and Suites Chicago Deer Park

Property: Hampton Inn and Suites Chicago Deer Park
Address: 21660 W Lake Cook Rd, Deer Park, IL 60010-3605
Phone Number:
Region: United States > Illinois > Lake County > Deer Park
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Deer Park
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Hampton Inn and Suites Chicago Deer Park 2.5*
Number of rooms: 104
Official Description (provided by the hotel):
The Hampton Inn & Suites Deer Park is located just a few hundred yards from the hotel is Deer Park Town Center which features over 70 of the most exclusive stores for your shopping entertainment. ... more   less 
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Also Known As:
Hampton Inn And Suites Chicago Deer Park Hotel Deer Park

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