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“Excellent”

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The Works - Chalet Symphony
Manchester, England, United Kingdom
Level 2 Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Excellent”
Reviewed 9 February 2013

From collection to drop-off one of the best chalet holidays we've had. Alex & Robin & staff made our stay so relaxing & enjoyable that we cant wait to go back. Each day outstanding culinary delights, spacious comfortable rooms with beautiful views, attention to detail regarding passes & ski hire plus ferry service to & from slopes & town took all the hassle away and nothing was too much trouble. This Chalet was recommended by a friend & we will do the same, it was GREAT.

  • Stayed February 2013, travelled as a couple
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Helpful?
1 Thank davypow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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78 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • French first
  • Any
English first
Norwich
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 31 January 2013

I was part of an group that stayed with robin and Alex mid January. This same lot visit every year and I was lucky to join them.
How spoilt were we? Collection from the airport, skis, passes, boots, etc ready on arrival with adjustments made there and then if required. This saved time and got us onto the slopes that afternoon.
Lovely Chalet, fantastic food and attention to detail meant the hosts knew what you wanted before we did!
At the end of each day, our gear was collected and walking boots provided allowing a couple of hours in the pub and then collection back to the chalet. Nothing was too much trouble and the guiding that Robin provided was wonderful.

Room Tip: All rooms are good with a selection of double bed and 3 bed provisions.
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  • Stayed January 2013, travelled with friends
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Helpful?
1 Thank Philip B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Southampton, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 24 January 2013

Great Holiday, wonderful food, well built modern luxury chalet with all mod cons, excellent food all presented in a very relaxed, but professional manner. Easy transfer from the airport with "on demand" transfers to/from the slopes or to town. Friendly ski guiding and help on anything needed, nothing too much trouble.

  • Stayed January 2013, travelled with friends
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Helpful?
1 Thank dbddc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cardiff, United Kingdom
Level 6 Contributor
114 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed 13 January 2013

This owner run chalet has everything you want and a little bit more! Robin, Alex and their team have really thought of everything. From the no hassle transfers, well appointed rooms, relaxing yet social living area and food to appreciate! not to mention the heated boot room and the hot tub. Not your run of the mill skiing holiday experience run by an outsourced team.

We stayed with two other parties and everyone and every taste and dietary requirement were all looked after to a great standard. The quality of the food was excellent with 4 well thought out courses every evening, all of gastro catering quality. Local wines, cheeses, bread and other produce were all carefully selected and in abundance.

Pick ups and returns for skiing were tailored to your requirments, as were the ski passes and kit hire. Nothing was too much trouble. We were a mixed group of abilities and Robin frequently went the extra yard to accommodate everyone in the group, to the point personally helping the absolute beginners to the piste and accompanying the more advanced to the areas around Morzine.

I wouldn't hesitate to recommend this chalet or the team that run it - so much so, I've been back a week and I'm looking for a repeat visit before the end of the season. Brilliantly run, lovely sociable people and a great quality chalet. Thank you Robin, Alex and Tamsin. Huw & Lara

  • Stayed January 2013, travelled with friends
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Helpful?
1 Thank laradc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 10 January 2013 via mobile

Carrie & I went to this chalet last year and really enjoyed it. We arrived on Saturday 5th. We were picked up on time from the airport and taken to the chalet and then Alex took us to the slopes after we unpacked and had a cup of tea. Perfect ski conditions and a afternoon was a perfect start to our skiing holiday!

Food was great. 4 courses and champagne and canapés to start!

Wine was plentiful

We were well looked after.

Sunny and warm all week. It was like spring conditions without the slush!

Met some lovely people!

Thank you so much Alex & Robin!

Tony & Carrie

  • Stayed January 2013
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Helpful?
2 Thank fossil123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cardiff
Level 2 Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 7 January 2013

Excellent Chalet, excellent hosts and excellent food and atmosphere. we stayed over the new year and were looked after brilliantly. As a group we were an eclectic mix of standards and attitude to skiing from the early out the doors to the slow to starts. All drop offs catered for. Transfers were easy, Robin and Alex could not have been more helpful, friendly and accommodating.

Some great advise on runs and were to go to avoid the crowds.

I would thoroughly recommend the Chalet and in particular the hot tub, and ensure you ask for ideas on where to ski from them.

We will be looking to return.

Room Tip: Upstairs rooms have better views, downstairs are closer to the hot tub.
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  • Stayed December 2012, travelled with friends
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Helpful?
1 Thank Nick-Cardiff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brighton, United Kingdom
Level 5 Contributor
86 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 30 December 2012

Yet again an excellent week at Chalet Symphony. Robin and Alex are excellent hosts and really look after you from running you to the piste, advising on the best restaurants, organising transfers and generally making sure you and the other guests are happy.
The Chefs Tamsin and Alex keep the food at an incredible high standard whether it be the home made Venison sausages, Terrine or Bouillabaise.
Morzine and Avoriaz offer a real variety of slopes and off piste to please all standards of skiers.
I can not recommend this chalet enough, thanks Alex and Robin see you soon.

  • Stayed December 2012, travelled with family
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Helpful?
1 Thank Manwering
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about The Works - Chalet Symphony

Property: The Works - Chalet Symphony
Address: La Merive | Morzine, 74110 La Cote-d'Arbroz, France
Region: France > Auvergne-Rhone-Alpes > Haute-Savoie > La Cote-d'Arbroz
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Shuttle Bus service Airport Transportation
Hotel Style:
Ranked #1 of 6 Speciality Lodging in La Cote-d'Arbroz
Price Range (Based on Average Rates): £
Number of rooms: 6
Official Description (provided by the hotel):
A luxury chalet designed to a high specification with your comfort in mind. We provide a warm well-thought-out, friendly reliable service. We have a very flexible approach to your stay and go the extra lengths to ensure your stay is the one you actually booked and more. All our rooms are spacious and fully serviced with their own full en-suite facilities. ... more   less 
Also Known As:
The Works - Chalet Symphony France/Haute-Savoie

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