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“nice hotel”
Review of Novotel Bali Benoa

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Novotel Bali Benoa
Ranked #6 of 29 Hotels in Tanjung Benoa
Certificate of Excellence
Bucharest, Romania
Level 3 Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“nice hotel”
Reviewed 29 August 2013

We stayed here for 9 nights in June. We had a beach cabana room. It was a nice wooden house with its own nice little garden. It was a nice feeling inside also becuse it was close to the sea. Some little bugs got inside but we were expecting this in a tropical country. We liked breakfast, the pool, the spa. We stayed mostly on the beach , even though it was not the best beach that you can find, we love the sea. The prices for drinks are high compared to what we are used to but this is nothing new. It is a quiet resort with not much going on but everybody is friendly.

  • Stayed June 2013, travelled as a couple
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Helpful?
Thank ioana_rm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Novotel B, General Manager at Novotel Bali Benoa, responded to this review, 31 August 2013
Dear ioana_rm,
thank you for your nice review. We are happy to read you had a good 9 days holiday with us and liked our Beach Cabanas and our services.
We like to entertain our guests during the day with some opt-in activities, in the evenings we have a live quartet band on most days and daily theme buffet in our main restaurant or at the beach with live entertainment (f.ex. sea food BBQ with fire dance or Balinese Night with Balinese Dances).
Best regards, Alexander Poindl, General Manager, h1922-gm@accor.com
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Rating summary
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Traveller tips help you choose the right room.   Room tips (472)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Czech first
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  • Dutch first
  • English first
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English first
Daly City, California
1 review
Reviewed 29 August 2013

This hotel is great. Very Balinese and not just another big hotel chain where all you see are concrete walls. We went as a family of four with 2 little kids (5 and 3). There are 3 pools, 1 on the beach side and 2 more across the street where are our room was located. We all loved the crocokiss pool (4ft depth) and its swim-up bar. The quiet pool / lap pool next to it was great for lounging in the afternoon and the water here is the warmest of all 3. Across the street on the beach side is the activity pool but we didn't spend much time here as it gets cold when it is windy. The beach is nice and and we see hardworking staff cleaning out the seaweed nonstop. Food is very good and breakfast buffet is a very good value. They have nightly buffet dinner themes like "best of bali", "seafood grill", etc..which are all very good. The location of the hotel is also very good as it is close to so many restaurants, grocery stores, pharmacy, money changers, and massage/spa. We walked to Bali Cardamom a couple of times and we loved their seafood platter and Babi Guling. The staff is great and service is top notch. I even had the front desk arranged a dinner reservation to an outside restaurant and they called the restaurant for us. Everyone was so polite and very nice. One time, we left our kids floaties on a lounge chair to get something in our room but when we came back they were gone. Then the bartender approached us and told us that he put them aside in the bar area because he thought we were not coming back. Small things like that make such a huge difference in a vacation. We really enjoyed our stay here and if given a chance will definitely come back!

  • Stayed July 2013, travelled with family
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Helpful?
Thank Edward-Meziel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Novotel B, General Manager at Novotel Bali Benoa, responded to this review, 29 August 2013
Dear Edward-Meziel,
thank you so much for your detailed review on your stay with us. It feels good that you and your family had a great stay and enjoyed all our services.
I will share these comments with my team, also to show that our guests appreciate those 'little things' and that this makes the difference.
Best regards, Alexander Poindl, General Manager, h1922-gm@accor.com
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Adelaide, Australia
Level 4 Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 21 August 2013

The Novotel is a treat. It is quiet and beautifully maintained, the staff are extraordinary and always helpful. Unlike Kuta or other fast paced areas in Bali if you really do want to relax the Novotel is the one. Plenty of great restaurants in the street and La Lorraine has superb food and great service. The beach is great and ultra clean and hassle free with plenty of water sports in the area. Great Buffet breakfast and also buffet is available for dinner even thou it is a bit pricey for dinner. Would definitely stay again.

Room Tip: Pick a tropical retreat room if you want to be on the beach side
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  • Stayed August 2013, travelled as a couple
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Helpful?
2 Thank copplm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Novotel B, General Manager at Novotel Bali Benoa, responded to this review, 21 August 2013
Dear copplm,
thank you so much for your review and it feels really good to read you had a superb stay in our resort.
I will share your comments with my team, it is always a great motivation for us when our services are appreciated and guest had a relaxing holiday.
Hope to see you again and best regards,
Alexander Poindl, General Manager, h1922-gm@accor.com
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Jakarta, Indonesia
Level 6 Contributor
129 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed 18 August 2013

This was my first experience staying in a hotel and had to cross public road if you want to go to receptionist, restaurant and recreational area (including beach). It may be a problem for family with young kids.
Apart from that, the hotel is nice, room is clean and the food is good, just like other Accor hotel.

  • Stayed August 2013, travelled with family
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Review collected in partnership with Accorhotels.com

Helpful?
2 Thank Wardono
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Novotel B, General Manager at Novotel Bali Benoa, responded to this review, 20 August 2013
Dear Pak Wardono,
thank you for your comment and we are happy to read you rate the hotel as being nice, clean and offering good food.
Our Deluxe Rooms are in our 'Garden Wing', separated by a secured road crossing (security staff ensures a secure crossing 24 hours). I am sorry you were disturbed by this situation as many of our guests staying in those rooms actually often mention the tranquil and relaxing atmosphere of this area.
Best regards, Alexander Poindl, General Manager, h1922-gm@accor.com
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Melbourne, Australia
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 16 August 2013

we have stayed 3 times at this hotel, mainly we like where it is (away from kuta ) and we always find the staff to be the best there is. they have the most open smiles and if you return their friendliness, rather than seeing them as serving staff it will be returned threefold.

some rooms are getting tired but they are cleaned and well looked after.

there are restaurants in short walking distance from the hotel not expensive with good food and service '

we found the nearby 'the lorraine" to be our favourite

Room Tip: we find the rooms to the rear of the hotel which are over the road ( no problem ) suit us
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  • Stayed August 2013, travelled as a couple
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Helpful?
Thank mike h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Novotel B, General Manager at Novotel Bali Benoa, responded to this review, 18 August 2013
Dear mike h,
thank you very much for your comments and for staying with us already for three times. I will share your positive review with my teams, it is always a big motivation for us when our guests feel good in our resort.
Looking forward to welcoming you again with us.
Best regards, Alexander Poindl, General Manager, h1922-gm@accor.com
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Melbourne, Australia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 13 August 2013

I found the Novotel a clean, friendly and relaxing place to stay. There were a lot of families but the kids where mostly very well behaved (and mostly non-English speaking so don't feel like you're in someone else's conversation). The breakfast is a fabulously selected buffet and the location, as someone learning to scuba dive, is very handy. I found the locals very tourist driven, friendly, many offering taxi/massage etc but mostly not pushy. The hotel staff were accommodating if somewhat slow at forwarding messages. It's definitely suited to the more low action holiday with sun loungers and swimming pools and tranquil atmosphere. Some rooms are a little tired but still very comfortable and fully functioning. The road from one side of the hotel to the other is only two lanes (although busy with roadworks, not jackhammers, to fix footpaths and drainage) and the friendly guard?/ traffic warden is always at the crossing. I highly recommend this hotel, I'm sure many on this strip of beach are just as lovely but I would go to the Novotel again.

  • Stayed July 2013, travelled with friends
    • Value
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Review collected in partnership with Accorhotels.com

Helpful?
1 Thank RelaxingHoliday1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Novotel B, General Manager at Novotel Bali Benoa, responded to this review, 14 August 2013
Dear RelaxingHoliday1,
thank you so much for your kind review and my team and I are very happy you had a relaxing hoilday with us.
Looking forward to welcoming you and your friends again at our resort.
Best regards, Alexander Poindl, General Manager, h1922-gm@accor.com
Report response as inappropriate
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Additional Information about Novotel Bali Benoa

Property: Novotel Bali Benoa
Address: Jl. Pratama 70, Tanjung Benoa 80361, Indonesia
Phone Number:
Region: Indonesia > Bali > Nusa Dua Peninsula > Tanjung Benoa
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool
Hotel Style:
#2 Family Hotel in Tanjung Benoa
#3 Romantic Hotel in Tanjung Benoa
#4 Top resorts Hotel in Tanjung Benoa
#6 Spa Hotel in Tanjung Benoa
#6 On the Beach Hotel in Tanjung Benoa
#6 Luxury Hotel in Tanjung Benoa
Price Range (Based on Average Rates): £
Hotel Class:5 star — Novotel Bali Benoa 5*
Number of rooms: 187
Official Description (provided by the hotel):
Novotel Benoa Bali is located at the edge of Nusa Dua, overlooking the golden sands of Tanjung Benoa beach. The resort has been created using traditional Balinese architecture which provides a unique atmosphere set within luscious tropical gardens.The hotel has 179 rooms each with a coconut wood interior design and either a balcony or a garden. There are 8 villas designed in a magnificent tropical style, each with a private swimming pool, an open-air living room, a bathroom with a whirlpool and a rain shower, an espresso machine and a spacious dressing room. Moreover, the luxurious 2-bedroom beachfront villa has all of the above facilities as well as an amazing view overlooking the ocean.The resort offers a variety of dining options including a daily theme buffet dinner, a beach restaurant, a pool restaurant and 3 relaxing bars. A daily entertainment program is provided all day through until the evening. Activities are available everyday for children at the Kids Club. Sport facilities include 3 swimming pools with 2 whirlpools, a tennis court and a fitness center, beach activities including volleyball. Specially designed indoor and outdoor beachfront "bale" spa for rejuvenating. Water sports are available nearby. A free shuttle bus gives access to Bali Collection shopping center in Nusa Dua. Parking and Wifi in the lobby area are also complimentary. ... more   less 
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Also Known As:
Novotel Bali Benoa Hotel Tanjung Benoa
Novotel Hotel Bali Benoa
Novotel Hotel Tanjungbenoa
Novotel Nusa Dua
Novotel Benoa Bali
Nusa Dua Novotel
Novotel Bali Benoa Tanjung Benoa

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