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“If you want to relax on your holiday, Novotel Bali Benoa is your place!”
5 of 5 bubbles Review of Novotel Bali Benoa

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Novotel Bali Benoa
Ranked #6 of 30 Hotels in Tanjung Benoa
Certificate of Excellence
Newcastle, Australia
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
“If you want to relax on your holiday, Novotel Bali Benoa is your place!”
5 of 5 bubbles Reviewed 26 June 2014

Great place to spend a relaxing holiday. Located far away from the noise. Buffet breakfast was great, there were many varieties! Staff were very helpful, courteous and polite: from the management; front desk to the cleaningstaff. I love everything about this place. We would recommend this hotel to anyone who seeks an enjoyable and relaxing time in Bali. We will be coming back!

  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Tess D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Novotel B, General Manager at Novotel Bali Benoa, responded to this review, 27 June 2014
Dear Tess D,
Thank you so much for your kind and encouraging review on your holiday with us. Great to know you enjoyed our services and had a relaxing holiday. This is our best reward: happy and relaxed guests!
My team and I are looking forward to welcoming you again.
Best regards, Alexander Poindl, General Manager, h1922-gm@accor.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,851 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (459)
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English first
Gorokan, Australia
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 23 June 2014

My wife and I had the great pleasure of a week at the Novotel Benoa Bali recently. The hotel has a great ambience, fantastic food and friendly, helpful staff. We stayed in a beachfront room with superb sea views. No problems at all with the hotel restaurant, and there are many local restaurants nearby if you fancy a change. All in all I would strongly recommend this hotel.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Dave G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Novotel B, General Manager at Novotel Bali Benoa, responded to this review, 23 June 2014
Dear Dave G,
thank you so much for this fantastic :) review and for your recommendation for our resort. Great to know you had a flawless stay and enjoyed our services.
Hope to see you again and best regards
Alexander Poindl, General Manager, h1922-gm@accor.com
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Singapore, Singapore
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 23 June 2014

My fourth stay there but my first since 7 years ago. Bali has changed tremendously since then but Novotel remains largely the same: simple, quiet and relaxing. Breakfast, ambience and the service team still rank tops for the stay. Location is another strong positive with great food a peaceful 2 minute stroll away.

The room at the garden wing is very clean and nice, although albeit looking its years. The three pools are still very well-tended but there are more sharp edges and broken tiles/poolside to watch out for.

All in all, a good experience, although the glitch regarding the absent airport transfer kept us in the airport for two hours more than what we would have preferred.

Another to improve will be the broadcast signals. It is still rather weak in the room (both wifi and broadcast) after these years.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sinvinceng
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Novotel B, General Manager at Novotel Bali Benoa, responded to this review, 23 June 2014
Dear sinvinceng,
thank you for your kind review and for visiting us again after 7 years. My team and I are happy that you had an overall enjoyable stay in our resort and you found our services still top after all these years.
Please let me check with our front office what happened with the airport transfer and please accept my apologies for your waiting time, this definitely should not happen at all.
For stronger Wifi signals we are installing individual access points for all rooms just now to improve this service as well.
Thank you for brining these points up, this helps to evalutate and improve our services.
Looking forward to welcoming you and your family again in our resort.
Best regards, Alexander Poindl, General Manager, h1922-gm@accor.com
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Brisbane Australia
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed 23 June 2014

My partner and I just returned from a weeks stay at the Novotel Bali Benoa. We had a private pool villa and had booked the best of Bali and lombok package which gave us transfers and a few other extras. Transfers were waiting for us at the airport in a modern air conditioned van and got us to the resort nice and quick.

The check in process was completed and 15 minutes after arriving at the hotel we were swimming in out private pool.

The room is large with an outdoor living area, decent size pool with day bed and an outdoor bathroom. the photos on the website are exactly what you get.

This was our second trip to Bali both times staying in the Tanjung Beach area. Last time we stayed at the Grand Aston and the beach at Novotel is much nicer with a large roped area so you don't have to worry about boats.

All the food was great and well priced. of course you can eat out of the resort for much cheaper but we didn't as the quality of food at the resort was great. And compared to Australian prices we weren't fussed on saving another few cents

The staff are lovely and are truly proud of the Novotel and we will be returning soon.

Room Tip: The private pool villas are well worth it. We had room 806 and could here the ocean at night it was...
See more room tips
  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Greenie91
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Novotel B, General Manager at Novotel Bali Benoa, responded to this review, 23 June 2014
Dear Greenie91,
thank you so much for this AMAZING :) review, it made our day. I was just sharing it with my team at the morning briefing and we are always happy when our guests can have a relaxing and flawless holiday in our resort.
Great to hear you liked our private pool villas and found a matching price for value ratio in our hotel.
We are looking forward to welcoming you back, hopefully soon again.
Best regards, Alexander Poindl, General Manager, h1922-gm@accor.com
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Brossard, Canada
Level Contributor
53 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 bubbles Reviewed 20 June 2014 via mobile

The beach is not in a good spot (not well maintained, close to boats). The pool is okay. The food was very good and the rooms pretty clean. Very few restaurant choices from a walking distance. Staff was very helpful and friendly. Good price/quality ratio all in all

Stayed June 2014, travelled as a couple
Helpful?
Thank Carmelbb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Novotel B, General Manager at Novotel Bali Benoa, responded to this review, 21 June 2014
Dear Carmelbb,
thank you for your review and my team and I are happy you seem to have enjoyed the resort and our services. Thank you for mentioning the value for price ratio, good to know you found it matching to our offers.
Many of our guests choose the hotel and also the location to be a bit away from the hustle and busle of Kuta in more quiet Tanjung Benoa/Nusa Dua but also have choices of restaurants and shops directly next to the hotel. With the new toll road, other areas of Bali like Kuta or Ubud are now more easier and quicker to be reached, as is the airport.
Best regards, Alexander Poindl, General Manager, h1922-gm@accor.com
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Jakarta, Jakarta Raya, Indonesia
Level Contributor
54 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed 17 June 2014

Me and my wife went here Sept 2013, and this is how we sees it:
Main entrance gives great ambiance and is very well decorated. The check in officer was very attentive.
Breakfast was good, with reasonable price. could be improved tho.
We took the Garden/Sea View room. It was very clean, spacy and comfortable.
The staff takes extra care for your needs. for example my wife likes the yellow flower at the garden, the staff saw her picking it up from the ground, then she ask her to go back to room and she will get some for her. She even arranged the flower even tho its simple but the intention was very good. I have to say this is 1 of the best services i ever had.

The location is very strategic, near hotel u can find lots of restaurant. some of them are good and some are just so-so.

The Beach is kinda small and not very clean, but good for sun bathing, and very close to a water sport centre (3 mins walk). theres room for improvement here.

Overall it was a Great stay, and i'm planning to go back there again this September. I hope they keep this Hospitality.
2 thumbs up for the Staffs.
Cheers.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Suhero H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Novotel B, General Manager at Novotel Bali Benoa, responded to this review, 18 June 2014
Dear Suhero H,
thank you very much for this kind review and my team and I are happy you had a great stay in our resort. I will share your comments with my team, it is always motivating for all of us when our services are appreciated and to know that our team members go the little 'extra mile' to suprise our guests.
Please be assured that we take all your comments seriously, all input from our guests help to evaluate our service levels and improve our quality.
Looking forward to welcoming you again this September!
Best regards, Alexander Poindl, General Manager, h1922-gm@accor.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Novotel Bali Benoa

Property: Novotel Bali Benoa
Address: Jl. Pratama 70, Tanjung Benoa 80361, Indonesia
Phone Number:
Region: Indonesia > Bali > Nusa Dua Peninsula > Tanjung Benoa
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool
Hotel Style:
#2 Family Hotel in Tanjung Benoa
#3 Romantic Hotel in Tanjung Benoa
#4 Top resorts Hotel in Tanjung Benoa
#6 On the Beach Hotel in Tanjung Benoa
#6 Luxury Hotel in Tanjung Benoa
#6 Spa Hotel in Tanjung Benoa
Price Range (Based on Average Rates): £
Hotel Class:5 star — Novotel Bali Benoa 5*
Number of rooms: 187
Official Description (provided by the hotel):
Novotel Benoa Bali is located at the edge of Nusa Dua, overlooking the golden sands of Tanjung Benoa beach. The resort has been created using traditional Balinese architecture which provides a unique atmosphere set within luscious tropical gardens.The hotel has 179 rooms each with a coconut wood interior design and either a balcony or a garden. There are 8 villas designed in a magnificent tropical style, each with a private swimming pool, an open-air living room, a bathroom with a whirlpool and a rain shower, an espresso machine and a spacious dressing room. Moreover, the luxurious 2-bedroom beachfront villa has all of the above facilities as well as an amazing view overlooking the ocean.The resort offers a variety of dining options including a daily theme buffet dinner, a beach restaurant, a pool restaurant and 3 relaxing bars. A daily entertainment program is provided all day through until the evening. Activities are available everyday for children at the Kids Club. Sport facilities include 3 swimming pools with 2 whirlpools, a tennis court and a fitness center, beach activities including volleyball. Specially designed indoor and outdoor beachfront "bale" spa for rejuvenating. Water sports are available nearby. A free shuttle bus gives access to Bali Collection shopping center in Nusa Dua. Parking and Wifi in the lobby area are also complimentary. ... more   less 
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Also Known As:
Novotel Bali Benoa Hotel Tanjung Benoa
Novotel Hotel Bali Benoa
Novotel Hotel Tanjungbenoa
Novotel Nusa Dua
Novotel Benoa Bali
Nusa Dua Novotel
Novotel Bali Benoa Tanjung Benoa

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