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Sol Beach House Benoa Bali by Melia Hotels International
Ranked #4 of 30 Hotels in Tanjung Benoa
Certificate of Excellence
Australia
1 review
“Beautiful resort”
4 of 5 bubbles Reviewed 13 August 2014

Beautiful beautiful resort for families and couples. Only down fall is there are ants everywhere in the room. And terrible service at the restaurant. Had great entertainment some nights. Very cheap. Not enough pool chairs my partner and I had to lay on the floor with our towels

  • Stayed August 2014
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank Michellestath
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM-SBHB, General Manager at Sol Beach House Benoa Bali by Melia Hotels International, responded to this review, 15 August 2014
Dear Michellestath,

Greetings from Sol Beach House Benoa All Inclusive Resort!

Thank you for the valuable comment upon the Sol Beach House Benoa Bali and for your precious time to share it on Trip Advisor.

It is very nice to know that you are happy with the hotel atmosphere and our evening entertainment. For the rest of the comments we will certainly take your feedback into great evaluation and immediate action.

I hope to welcome you back for a memorable experience in the future.

Warmest regards from your house on the beach!

Adrian Prado Garcia
General Manager
Sol Beach House Benoa- Melia Hotels International
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,691 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (363)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Greek first
  • Hungarian first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
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  • Slovak first
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  • Swedish first
  • Thai first
  • Any
English first
england
Level Contributor
32 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 bubbles Reviewed 13 August 2014

We first stayed in Melia Benoa in 2009 for our honeymoon and left feeling we'd found paradise so we return for our 5th anniversary but left with mixed feeling. Our request for room 8219 was granted and was greeted by friendly staff who recalled us staying before. Throughout our stay we found all staff very friendly and polite and the outside ground kept impeccable tidy.
We had the gold band, which we could not fault. Even came home with no washing..bonus!! We ate most nights in the Italian( fantastic meals every visit) as we found the buffets were not up to previous standards. We ate a couple of times in ala carte but was put off as the mains came out while you were still eating starters. This made us feel we were being rushed,which ok, if the restaurants were busy but there was only us and two other tables. Room service was faultless. Sun loungers were reserved for us every morning, but still possible to get loungers on beach for people who were on different banding. Beach is kept clean, the only things which spoilt it for us, was the sun loungers, think they have seen better days and the endless jet ski's, banana boats, speed boats etc. These were not about 5 years ago and we understand resorts move on but I think a happy medium needs to be met as people were trying to enjoy the sea but were being pushed back to the shore, snorkelers were being told to move. Not very fair when we are only trying to enjoy our holidays. Around the resort little touches have been added like 'life's a beach' signs, wind chimes, bean bags, lights in trees, hammocks that are very nice and makes outside area very appealing. It is just a shame the main building is being left as there are lots of areas which need maintenance. The ladies toilets near the upstairs bar are horrid. Wobbly/ dirty taps, marks on toilet walls, dirty toilet roll holders. Cracked floor tiles etc. I don't want to feel like I am moaning but this hotel is advertised as a 4/5 star hotel with a price tag to match. But feels more like a 3. Would we return??? Undecided, as we never say never. But for how much we paid for our stay, we have personally been to other parts of the world in a lot high standard hotel for same price. All that said Melia Benoa offers a very good all inclusive and if I am right there is not another one in that area. As for Bali I am hooked. It is heaven, with the most wonderful and friendliest people. Explore the area and the island, it's amazing.

  • Stayed August 2014, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
Thank debdave13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM-SBHB, General Manager at Sol Beach House Benoa Bali by Melia Hotels International, responded to this review, 15 August 2014
Dear debdave13,

Greetings from Sol Beach House Benoa All Inclusive Resort!

Thank you so much for taking the time to share your review with everyone in Trip Advisor and being loyal to our brand.

On the one hand, I’m very glad that you were welcomed with the usual warmth and friendliness of our team. On the other hand, I regret to see that you miss some things compared to your previous visit. In this occasion, I would like to inform you that this year we are in a rebranding process. As you could see that there are some changes in our hotel and we will keep continuing to do some improvements with our property very soon.

Thank you as well for your constructive feedback and hopefully, we still have a chance to welcoming you on your third visit!

Kindest regards,

Adrian Prado Garcia
General Manager
Sol Beach House Benoa- Melia Hotels International
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 6 August 2014

The hotel itself is lovely, the location is great and it's easy to go to places from the hotel. The buffets weren't to my taste, but the 24-hour a day A la carte restaurant was brilliant. The room was lovely, covered with marble tiles giving it a luxury appeal, though the airconditioning is a little outdated.

The staff is very friendly, particularly those in the restaurant and those responsible for the day-activities. Though, as said, they have the activities (beach volleyball/soccer, waterpolo, karaoke, pool party on thursdays etc.) the hotel isn't very active at night.
After nightfall (at 7 pm) people seem to leave the main areas and either retire to their rooms or visit other places. Other than the karaoke which is nearly daily till 12, there isn't that much to do at night (though the bar is open till 1)

For younger people looking to party Guta would have been a better location, but for a relaxing holiday this is a great location. I loved it.

  • Stayed July 2014, travelled solo
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
6 Thank Marcus V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM-Secretary-SBHBB, General Manager at Sol Beach House Benoa Bali by Melia Hotels International, responded to this review, 7 August 2014
Dear Marcus V.,

Greetings from Sol Beach House Benoa All Inclusive Resort!

Thank you for taking the time in reviewing our property and for choosing our resort as a place to spend your holiday.

I’m very glad to know that you feel happy with the room prepared for you and the friendliness of our team which is our biggest asset. In this occasion I would like to inform you that every day we have different evening entertainment mainly in the garden and beach area normally until 22pm

Once again thank you for your feedback, and we are looking forward to welcome you soon on your house on the beach!

Very best regards,

Adrian Prado Garcia
General Manager
Sol Beach House Benoa- Melia Hotels International
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Elgin, United Kingdom
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 bubbles Reviewed 4 August 2014

We loved the Sol Beach House Benoa, the staff are amazing and are a credit to the hotel. We booked the Gold Suite and it was worth the little bit extra as all the food at the restaurants is included at no extra cost also the mini bar in room. Also, included is 4 pieces of washing per person per day, everything washed and ironed within a few hours, a couple massage and a lovely romantic dinner on the beach which was outstanding. Yes, there are areas in the hotel dated but nothing that would spoil your holiday. Would definitely visit again.

  • Stayed July 2014, travelled as a couple
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
3 Thank Keirdale
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM-Secretary-SBHBB, General Manager at Sol Beach House Benoa Bali by Melia Hotels International, responded to this review, 7 August 2014
Dear Keirdale,

Greetings from Sol Beach House Benoa All Inclusive Resort!

Many thanks for expressing your pleasant experience in Tripadvisor!

It’s really delightful to know that you really enjoy your holiday in our place, and it’s an honor for us to be able to accommodate your special Anniversary. I have shared your feedback to all the team and surely it will inspire us to do better and better.

We really look forward to have you here again for a second visit and I will be more than glad to assist you if you need further assistance or information.

Warmest regards from your house on the beach!

Adrian Prado Garcia
General Manager
Sol Beach House Benoa- Melia Hotels International
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
WEST COUNTRY
Level Contributor
36 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
5 of 5 bubbles Reviewed 4 August 2014

We flew to Bali from Singapore for a long weekend break. I spent ages looking at all the hotel options and eventually picked the Sol Beach House mostly due to the positive reviews, and some lovely pictures on line. I am so glad we ended up here. The resort is small, and very Balinese in its style. Yes, there are a few cracked tiles etc, it isn't perfect, but I would pick this anytime over any of the corporate, big branded hotels a short walk along the beach away. The staff were all so genuinely lovely, and couldn't do enough for us. The food was good, and if the buffet didn't quite hit the spot, then we just went to the a la carte restaurant, which was great. The gold all inclusive was great, and we had literally anything we wanted. The nighttime shows at the beachside, with the gardens decorated and lit by little candles were lovely.
If we come back to Bali, it will be to stay at the Beach House again. I hope none of the impending rebranding spoils what is a beautiful resort with amazing staff.

  • Stayed August 2014, travelled with family
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank JUBEJO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM-Secretary-SBHBB, General Manager at Sol Beach House Benoa Bali by Melia Hotels International, responded to this review, 7 August 2014
Dear Jubejo,

Greetings from Sol Beach House Benoa All Inclusive Resort!

Thank you for staying at Sol Beach House Benoa Bali, writing about your experience and sharing it with others through TripAdvisor.

I am very glad to read that you were able to enjoy the design and the ambience of our hotel. I am also very happy to read that the staff was very kind, accommodating and you enjoyed the location of the hotel which has a short walk along the beach area.

The team and I look forward to welcoming you back since one of the main brand attributes is to recover the local flair in all senses so it will become even more balinese with modern touches,

Kind regards from the island of the Gods!

Adrian Prado Garcia
General Manager
Sol Beach House Benoa- Melia Hotels International
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kingston upon Thames, United Kingdom
Level Contributor
16 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 bubbles Reviewed 3 August 2014

My husband and I have just returned from our honeymoon here, we spent two weeks at this lovely hotel, It was everything we were looking for. The staff here are a credit to the hotel, very friendly and welcoming, nothing was too much trouble. We upgraded to the gold package as it was our honeymoon and it was really worth it for all the little extras you get. The hotel is right on the beach alongside lots of other really big hotels that are further down the beach. The food here was plentiful and varied, and also very very tasty. The hotel was spotlessly clean, it also had very good air conditioning throughout. The pool is a very good size. We really enjoyed the different themed buffet nights every night down near the beachfront, and also the weekly pool party, also the entertainment was fantastic especially the percussion and fire dance. We stayed in room 8130 ground floor overlooking the pool, perfect spot. I already miss feeding the fish every morning in the beautiful lagoon. Don't hesitate in booking this hotel, you won't regret it. If we come back to Bali we wouldn't stay anywhere else.

  • Stayed July 2014, travelled as a couple
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank JoannaF900
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM-Secretary-SBHBB, General Manager at Sol Beach House Benoa Bali by Melia Hotels International, responded to this review, 7 August 2014
Dear JoannaF900,

Greetings from Sol Beach House Benoa All Inclusive Resort!

I would like to thank you for your nice comments and I am particular pleased to read that our team has looked after you very well, good to see that you enjoyed the overall design and feel of our hotel and its facilities during your visit.

We sincerely work hard on our arrival aspect trying to maximize the sense of arrival and first impression to be seamless also with nicely selected amenities in the room for our honeymooner guests. We are really happy to see that you liked the taste of our food. Thank you as well for recommending our resort to other reviewers, we greatly appreciate it!


We all do hope to welcome you back to our lovely resort in the near future and please do not hesitate to contact me directly (adrian.prado@solbhbenoa.com) for any further assistance prior to your visit. In the meantime we will feed the fishes for you! :-)

Warm regards from the island of the Gods!


Adrian Prado Garcia
General Manager
Sol Beach House Benoa- Melia Hotels International
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Yeppoon, Australia
1 review
5 of 5 bubbles Reviewed 31 July 2014

My partner and I were in desperate need of a relaxing break. Bali was not even on our radar, especially after the TV show here in Australia. After talking with some friends who had stayed at Sol Beach House we decided to give it a go. We were there for 11 nights and on the Gold package. We come from a smaller town in Queensland and were a bit frightened that is would be a busy, overwhelming country. We were so wrong. From check in to check out, this Resort was outstanding. Yes there were signs of age on the walls, tiling etc but nothing that would affect your stay. We stayed in a 2nd floor suite overlooking the pool and it was perfect! The staff are a credit to this place, Mandrin in the swim up bar is so wonderful, with his welcoming smile. Food great, Ambience great, relaxation great, entertainment great. We walked through some of the larger resorts up from Sol Beach house and they lacked the friendliness that we felt at Sol. We loved it so much that we are having our wedding there next year. 340 days till we come back to our beach house in Bali. We met a great driver (after two not so good drivers) that took us for day trips up into the Villages to the North and taught us about life in Bali. Went to Kuta for a hour or so on a couple of days and am soooooo glad we did not stay there.

Room Tip: Rooms at pool end quieter
See more room tips
  • Stayed July 2014, travelled as a couple
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Susan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM-Secretary-SBHBB, General Manager at Sol Beach House Benoa Bali by Melia Hotels International, responded to this review, 7 August 2014
Dear Susan S.,

Greetings from Sol Beach House Benoa All Inclusive Resort!

It was truly a pleasure to meet you and having you and your future husband staying with us at Sol Beach House Benoa Bali!

Thank you so much for taking the time to write such a nice review about our resort. I’m very glad to see that you enjoyed your first stay with us and I’m really looking forward to see you again next year. As you know that we are now in the middle of rebranding, therefore, we will have some areas renovated soon.

Once again thank you for your time and we remain at your disposal for anything you may need!

Kindest regards from your house on the beach in Bali!



Adrian Prado Garcia
General Manager
Sol Beach House Benoa- Melia Hotels International
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Sol Beach House Benoa Bali by Melia Hotels International

Property: Sol Beach House Benoa Bali by Melia Hotels International
Address: Jalan Pratama | P.O. Box 52, Tanjung Benoa 80363, Indonesia (Formerly Melia Benoa)
Phone Number:
Region: Indonesia > Bali > Nusa Dua Peninsula > Tanjung Benoa
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool
Hotel Style:
#2 Romantic Hotel in Tanjung Benoa
#2 Top resorts Hotel in Tanjung Benoa
#3 Family Hotel in Tanjung Benoa
#4 Luxury Hotel in Tanjung Benoa
#4 On the Beach Hotel in Tanjung Benoa
#4 Spa Hotel in Tanjung Benoa
Price Range (Based on Average Rates): £
Hotel Class:4.5 star — Sol Beach House Benoa Bali by Melia Hotels International 4.5*
Number of rooms: 128
Official Description (provided by the hotel):
ALL INCLUSIVE Premium All Inclusive Blue The All inclusive Blue package includes accommodation in Premium Room, all meals plan with buffet or a la carte choice, snacks, unlimited alcoholic local beverages, soft drinks, daily activities, unlimited non-motorized sports, nightly entertainment and more.We recommend you this package if you want to enjoy holidays worry-free, and search for an experience with great value and convenience in the Balinese paradise.Premium All Inclusive SilverThe All inclusive Silver package includes accommodation in Premium Room with view over the lush Tropical Garden or Pool, all meals plan with buffet or a la carte choice, snacks, unlimited alcoholic local beverages, soft drinks, daily activities, unlimited non-motorized sports, nightly entertainment, Free WiFi in the room, 1 time daily minibar refill, laundry with restrictions, discount on imported alcoholic beverages and more.Choose this package if you want to add some more value to your holidays at small extra cost. Enjoy the spectacular views from your balcony and the recently renovated new rooms with all the luxury, comfort and Melia amenities.Executive Jr. Suite All Inclusive Gold The All inclusive Gold package includes accommodation in Executive Suite, all meals plan with buffet and wider a la carte choice, snacks, unlimited alcoholic local beverages, soft drinks, daily activities, unlimited non-motorized sports, nightly entertainment, Free WiFi in the room, minibar, Room service, laundry with restrictions, 1 hour Spa massage for 2 adults, discount on imported alcoholic beverages and more.Experience a higher level of service in our Executive Suite with the ultimate luxurious accommodation, designed for couples, honeymooners or guests looking for a Romantic getaway, who appreciate the importance of attention to details combined with the highest personalized service and VIP treatment. If you want to be pampered this is your best option. ... more   less 
Reservation Options:
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Also Known As:
Melia Benoa Hotel Tanjung Benoa
Melia Hotel Benoa
Melia Hotel Tanjungbenoa
Melia Benoa Bali
Sol Beach House Benoa Bali By Melia Hotels International Tanjung Benoa

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